You can report any mishaps here. Or if you feel the need for it, you can post it as a new topic.
Please include basic system information in your message, (i.e. 'I am running on Windows 10 x64')
Ha! That's very bad indeed. I'll look into it, hopefully can be fixed in 0.1.3
Thanks for the report!
After some investigating, I think I found out what is causing this behavior. A hotfix (0.1.2b) build has been uploaded just now; let me know if this works or not :)
Yeah, that's definitely not your PC, probably because of a typo in the hair config file.
Thank you very much for the report!
Yeah, looks like there are files that failed to get through server in the last update. Should've fixed by now. If you're installing through the itch app, just click 'Check for update' to let it auto-update.
Thanks for the info, and sorry for the inconvenience!
Hi, can you send your .mqn file to us (you can send it via email to email@example.com) for further inspection? We've tried testing with several of our test files and it opens fine.
Hi, we just pushed an update to the nightly channel to address this issue. Just let the app auto-update via the itch desktop app, and try exporting again.
Hopefully this works (we've already tested it, but you know, things can happen), and thankl you very much for notifying us about this problem!
Confirmed that this issue is now fixed with the latest nightly release. Thank you very much for all the support and feedback!
Ah, please disregard, this seems to be fixed already in the nightly build. :) Leaving these posts here just in case someone else using the demo has similar problem.
Whoa, definitely missed these strange behavior. Thanks for the info! We'll be looking into this.
The shadows look normal. It's just the way the skirt is.
Thanks for noticing! That's actually a bug in our rendering algorithm. Let's see if we can fix it in today's nightly.
Ahh i see now i made my skirt black and theirs a red square in the middle i could barely see that on the image.
This should be fixed in the latest build (for windows only though; we've lost access to our VMs so we are unable to push new builds for Linux and Mac this weekend)
Whoa, that's strange. We'll look into that issue immediately. Thanks for the heads up!
This bug should have been fixed in the lastest nightly. Apprarently bumping the electron runtime was the cause of this problem. Thanks for the heads up!
Thanks for the info! We'll look into it ASAP
Hello! We just tested this scenario several times with up to 5 clothing presets, 5 hair presets and 5 face presets in a single character file, and we didn't encounter any problems except faulty batch export which should be fixed by the next nightly build updates.
Maybe we can examine your character file (the .mqn one) to better determine what is the cause. If you're willing to spare your time for this, you can send the file via e-mail to: hello[at]ar14.works
Really sorry for your inconvenience, and thank you very much for your feedback!
Hey there! Thanks for the reports and suggestions! Your explanation is pretty clear for us. Let's see if we can accomodate your suggestions in the coming weeks. As for the bug, we'll investigate it immediately.
Again, thank you very much!
Had the same "won't run from itch" problem.
Hello! We've just pushed a new update which addresses the bug regarding eyebrows. We also adjusted how the app behave when files are closed. Now when you use the close button on the main window, the app will try to close all currently open files and then shut itself down. But when you use the close button on the tab, closing all files will make the app return to start screen.
We've just tested installing the app on 2 different Windows systems, and found that all of them are working properly through itch.io, so we might need to collect more information before we're able to fix the other bug that you've reported.
As always, thank you for your support and feedback!
Your efficiency is impressive, thank you!
Feel free to ask for any information you need.
If it's not a problem to you, it'll be very helpful to know more regarding this problem:
Thank you very much!
If nobody else is having this bug, don't feel obligated to help me. It really doesn't bother me, I just wanted to report it.
Thank you for your hard work!
I've had the same problem but it worked perfectly after reinstalling Mannequin.
Are you using the nightly builds? If so, then it is kinda expected as we're undergoing a redraw for female clothing templates right now. It should be finished by next week, but until that time, it's better to stick around with the stable builds for now.
also I'm on Mac
Does that happen when you click 'New Character' or when you're opening an existing MQN file? If it's when creating new character then there's something wrong in the build and we'll have to check on the underlying code. But if it's when opening a character file, then maybe you can send your character file to firstname.lastname@example.org so we can check what's wrong with the file.
its when I click New Character
That's strange. I just tested it on my own machine and it's definitely working. If it's not a bother, can you tell me more about your MacOS version (High Sierra? Mojave?) and the method of your installation (via the itch.io desktop app or by downloading the zip file via the itch.io website) ?
I installed it from the itch.io website and I use Mac OS Sierra, version 10.12.6. I use a MacBook Retina, 12-inch, early 2016. the Processor is a 1.1 GHz Intel Core m3. it's memory is 8 GB 1867 MHz LPDDR3. thats all there is beside graphics
Thanks for the info! We rarely tested the zip file download (we use the itch desktop app most of the time) so this might be an oversight from us. We'll do some more testing regarding this problem. We're sorry for the inconvenience, and thank you for your patience!
For your information, in the meanwhile you can install the app using itch.io's official desktop app. It's quite a bit of a hassle initially, but it has the benefits of enabling auto-update for Mannequin whenever the itch app is running. Mannequin itself has no DRM, so you can just launch it after installing without keeping the itch app running at all times.
Just to confirm, I was in the same situation and saw the same problem (macOS, downloaded from the website); installing via the itch.io desktop app fixed it. My guess is that it expects the library folder within the archive to be in a specific location.
Okay... That was clearly unintentional. Pretty embarrassing, that was. We'll look into it right away. Thank you very much for your information!
I've actually found that while turning on Gloss/Shine brings the teeth back, for whatever reason, with this character the inside of her mouth is all black instead of featuring the usual that you see with other characters. It's quite odd.
Ah yeah, that's definitely a bug. We have plans for adding support for custom backgrounds, but it's not implemented yet. How would you like it to work? Should the image file be embedded in the character file (raising the file size) or just kept as a link (chances are the image link will be broken when you move the file into a different computer)?
Thank you for your information regarding this bug!
Keep it separate from the character files, please.
Hello, thanks for the info! We'll patch this up in the next release, but as a workaround for now you can move into another menu and then back (i.e. move to face and then back to clothing again) and the sidebar will be working again as usual.
Tried that, but the program wouldn't budge. Had to redo the character from scratch. :(
Sorry for your inconvenience! The fact that it keeps freezing even after moving to another sidebar is something new to us. If it's not a hassle, would you mind telling us:
Again, sorry for your inconvenience, and thank you very much for your information.
@AR14 To be clear, this issue doesn't occur when the model is "naked".
Hello. Looks like you're using the nightly builds? If so, this output looks like something that is caused by an outdated version. There are significant redraw that are still ongoing in the nightly builds even until now, but if you're using the latest update it should look far better than the one pictured above.
That's certainly a mix-up from our part. Thanks for the info! Will make sure that it's fixed on the next update.
Sorry for your inconvenience!
We'll take a look into it right away.Based on your previous post, I'm assuming you are running in Windows 10? Are you using the latest version of itch app?
Yes, Windows 10.
I don't think the version of the itch app (which, BTW, is still 23; don't know why it won't update) matters, because this happened when I launched the Nightly build from the Mannequin icon.
The bug should be fixed by now, thanks for your info! The latest version of itch app needs to be installed manually if I'm not mistaken. It has nothing to do with this bug, however it also has a quite nice new feature which lets you install both Mannequin's stable and nightly build on one machine (and auto-update them both).
Again, thank you very much!
The bug regarding 'new character' should be fixed by now, but the various 'errors' that you see regarding the image is due to our ongoing redraws. Some clothing items also has new code names which resulted in the alert box shown in your screenshots.
Once the redraws are finished we will be adding a compatibility layer to automatically adjust older files to the new version without losing any clothing items, but that's still for the next time.
Thank you very much for your detailed info, and sorry for your inconvenience!
Hello! Sorry for this inconvenience, but did you install it using the itch.io app? Unfortunately this is the only working install method that works on macOS (for now).
Hello! We're sorry for this inconvenience. We have tested it in our test sytems and it appears to be working fine.
Are you already running the latest update? If so, you can try to reinstall the app using the option provided by the itch.io app:
Let me know if you're still experiencing problems, and thanks for the feedback!