Indie game storeFree gamesFun gamesHorror games
Game developmentAssetsComics
SalesBundles
Jobs

Bug Reports Sticky

A topic by AR14 created Jun 30, 2016 Views: 2,584 Replies: 201
Viewing posts 1 to 57
Developer (3 edits)

You can report any mishaps here. Or if you feel the need for it, you can post it as a new topic.

Please include basic system information in your message, (i.e. 'I am running on Windows 10 x64')

Thanks!

I'm not sure if anyone else is experiencing issues with exporting their characters, but I have to re-render several times to ensure that all the elements are included in the output image. Else, I get something like this:

https://twitter.com/baiyu_dev/status/7534345483445...

I run Windows10 x64 with an Intel(R) Core i7 processor, if that matters?

Developer

Ha! That's very bad indeed. I'll look into it, hopefully can be fixed in 0.1.3

Thanks for the report!

Developer(+1)

Hi there.

After some investigating, I think I found out what is causing this behavior. A hotfix (0.1.2b) build has been uploaded just now; let me know if this works or not :)

Again, thanks!

(+1)

My anime self thanks you! The render is perfect on the first try.

looks great i got it months ago still didnt try it haha

Very Short (Three-Parted bangs) hairstyle shows as Very Short (Side-Parted bangs)


Side-Parted one shows just fine.


I don't think it's my computer's problem, but anyway, Windows 10 x64, Intel Core i5

Developer

Yeah, that's definitely not your PC, probably because of a typo in the hair config file.

Thank you very much for the report!

Issue with the layering on the Knitted Sweater and Long-Sleeved Shirt combo:

Developer(+1)

Thank you for your information! We'll be sure to fix it in the next update.

(1 edit)

Posting this in case it's already been solved before. Windows 10 x64. Pretty skilled on computers and I usually figure this out myself. The demo for Mannequin months ago worked just fine. So I purchased. Now, when I opened the .exe Windows popped up alerting me on the file, like it does for freshly built programs, I clicked Run Anyway. Then antivirus pops up with its usual fresh software scan. Afterwards, I can see the program "nwjs" running but it doesn't show up. Restarted, disabled antivirus, all that. No luck.

EDIT: Tried installing through the itch app and still nothing.

Developer

Yeah, looks like there are files that failed to get through server in the last update. Should've fixed by now. If you're installing through the itch app, just click 'Check for update' to let it auto-update.

Thanks for the info, and sorry for the inconvenience!

I'm currently running the most recent nightly build and I'm having an  issue importing the SVG files into Adobe Illustrator CS6 and Inkscape. I can only get it to render properly in a webrowser. I cannot tell if this is an issue qith Mannequin or my software. The SVG exports I have from older versions import fine.

Developer

Hi, can you send your .mqn file to us (you can send it via email to hello@ar14.works) for further inspection? We've tried testing with several of our test files and it opens fine.


Sent

Developer

Hi, we just pushed an update to the nightly channel to address this issue. Just let the app auto-update via the itch desktop app, and try exporting again.

Hopefully this works (we've already tested it, but you know, things can happen), and thankl you very much for notifying us about this problem!

New issue, I've emailed you an update.

Developer

Confirmed that this issue is now fixed with the latest nightly release. Thank you very much for all the support and feedback!

(1 edit)

This may be a stupid user error, but there seems to be a secondary color to eyes that cannot be changed? I'm trying to have light grey eyes, but there is a default purple tint that shines through?


Also, changing the iris color seems to affect also the pupil color. This is problematic with lighter eye colors, as they create an unwanted cataract effect. Maybe instead either always keep the iris black, or have separate color control for it?

Ah, please disregard, this seems to be fixed already in the nightly build. :) Leaving these posts here just in case someone else using the demo has similar problem.

Minor bugs on Face tab, probably known / unfinished work but just in case (Version 72, Windows 7 64-bit):

  • Eye Height adjustment is buggy: +2, +6, and +10 actually lower eyes instead of raising; -2 is lower than -3, -6 is lower than -7; all steps are not of equal size
  • Eye Separation adjustment is buggy: +4 and +8 actually make separation smaller than their previous steps; -1, -5, and -9 actually make separation larger than their previous steps; all steps are not of equal size
  • Mouth Height is buggy: +3 and +7 actually lower mouth from previous step; all steps are not of equal size
Developer

Whoa, definitely missed these strange behavior. Thanks for the info! We'll be looking into this.

Some odd shadows.

Never  knew  shadows are boxes

Good luck fixing it could always fix in post if i have too

The shadows look normal. It's just the way the skirt is.

Developer

Thanks for noticing! That's actually a bug in our rendering algorithm. Let's see if we can fix it in today's nightly.

Ahh i see now i made my skirt black and theirs a red square in the middle i could barely see that on the image.

Developer

This should be fixed in the latest build (for windows only though; we've lost access to our VMs so we are unable to push new builds for Linux and Mac this weekend)

(2 edits)

I just tried the latest nightly build and just checking the default parts around.  When I move from Stroke to another body part, I notice the right eye was moving for some reason? The cause seems to be when I changed eye size width to -2 Here's the image:



However there is also another bug if I go from stroke to outfit tabs and even with reverting all settings to default, the eye moves to the right.

Developer(+1)

Whoa, that's strange. We'll look into that issue immediately. Thanks for the heads up!

Developer(+1)

This bug should have been fixed in the lastest nightly. Apprarently bumping the electron runtime was the cause of this problem. Thanks for the heads up!

Thanks for the update!

I don't know if this is a bug or a problem with my computer, but I bought this awesome program yesterday, and after giving my characters two outfits and a few expressions, the program wont open their file any more, it just loads forever and nothing happens.

 I'm running windows 10 64 bit, and i'm also running the program trough itch.io. It will open new files, but as soon as I give them a few expression presets and outfit presets, they wont open any more :(

Developer(+1)

Thanks for the info! We'll look into it ASAP

Developer

Hello! We just tested this scenario several times with up to 5 clothing presets, 5 hair presets and 5 face presets in a single character file, and we didn't encounter any problems except faulty batch export which should be fixed by the next nightly build updates.

Maybe we can examine your character file (the .mqn one) to better determine what is the cause. If you're willing to spare your time for this, you can send the file via e-mail to: hello[at]ar14.works

Really sorry for your inconvenience, and thank you very much for your feedback!

(+1)

Hello, I'd like to thank you once more for running this project, it really is awesome!

Here are two little bugs I've had (I'm using windows10 / 64b):

  • Mannequin won't run from itch.io, I need to open it manually. But this is not so important though.
  • Some poses won't allow to change eyebrows. For example if I choose the "Both arm raised" pose, only "Neutral" eyebrows will be displayed no matter which type I select.

Just a little thing that could be easily fixed: when you close your only project file, the app ends. So you must open a new blank file before closing the last one if you want to keep working on a new project without needing to re-open Mannequin. Would it be possible to just being transfered to some menu page from where you can open a new file? I hope my explaination was clear enough... sorry for my bad English.

Developer(+1)

Hey there! Thanks for the reports and suggestions! Your explanation is pretty clear for us. Let's see if we can accomodate your suggestions in the coming weeks. As for the bug, we'll investigate it immediately.

Again, thank you very much!

Had the same "won't run from itch" problem.

Developer

Did you experience this since the beginning, or just lately? Did reinstallation helps?

Lately; it just started happening out of nowhere.

And no, reinstalling didn't help.

Developer (1 edit) (+1)

Hello! We've just pushed a new update which addresses the bug regarding eyebrows. We also adjusted how the app behave when files are closed. Now when you use the close button on the main window, the app will try to close all currently open files and then shut itself down. But when you use the close button on the tab, closing all files will make the app return to start screen.

We've just tested installing the app on 2 different Windows systems, and found that all of them are working properly through itch.io, so we might need to collect more information before we're able to fix the other bug that you've reported.

As always, thank you for your support and feedback!

Your efficiency is impressive, thank you!

Feel free to ask for any information you need.

Developer

If it's not a problem to you, it'll be very helpful to know more regarding this problem:

  • Are you installing through itch.io and running from the itch.io app?
  • Is there any clues onscreen when the app failed to launch?
  • Do you solve this problem by manually downloading via ZIP file through itch.io website, or by other means?

Thank you very much!

  • I'm doing it all via the itch.io app.
  • The fact is, nothing happens while launching Mannequin through the itch.io app. The launching  button displays "En cours d'éxécution" (I'm running it in French, so I don't know what's shown in English) then turns back to"Lancer" ("launch") after a few seconds, while not a single window will open. Lauching via the itch.io app perfectly works with other programs though, I'm only having this bug on Mannequin.
  • Downloading and updating Mannequin on itch.io perfectly works, I don't need to do it manually.

If nobody else is having this bug, don't feel obligated to help me. It really doesn't bother me, I just wanted to report it.

Thank you for your hard work!

Developer(+1)

Thanks for the info! We'll keep in mind that this bug exists and try to test it in other systems whenever there's a chance. Hopefully we'll find the root cause soon!





I don't think im supposed to see the skin here and it's in every female pose and clothing for me.

I've had the same problem but it worked perfectly after reinstalling Mannequin.

Developer(+1)

Are you using the nightly builds? If so, then it is kinda expected as we're undergoing a redraw for female clothing templates right now. It should be finished by next week, but until that time, it's better to stick around with the stable builds for now.

Yep nightly builds

(+1)

Mannequin

on stable build and demo build it shows this


on the nightly build it shows this


am I supposed to download the template from somewhere else

any help would be appreciated

also I'm on Mac

Developer

Does that happen when you click 'New Character' or when you're opening an existing MQN file? If it's when creating new character then there's something wrong in the build and we'll have to check on the underlying code. But if it's when opening a character file, then maybe you can send your character file to hello@ar14.works so we can check what's wrong with the file.

its when I click New Character

Developer

That's strange. I just tested it on my own machine and it's definitely working. If it's not a bother, can you tell me more about your MacOS version (High Sierra? Mojave?) and the method of your installation (via the itch.io desktop app or by downloading the zip file via the itch.io website) ?

I installed it from the itch.io website and I use Mac OS Sierra, version 10.12.6. I use a MacBook Retina, 12-inch, early 2016. the Processor is a  1.1 GHz Intel Core m3. it's memory is 8 GB 1867 MHz LPDDR3. thats all there is beside graphics

Developer

Thanks for the info! We rarely tested the zip file download (we use the itch desktop app most of the time) so this might be an oversight from us. We'll do some more testing regarding this problem. We're sorry for the inconvenience, and thank you for your patience!

Developer(+1)

For your information, in the meanwhile you can install the app using itch.io's official desktop app. It's quite a bit of a hassle initially, but it has the benefits of enabling auto-update for Mannequin whenever the itch app is running. Mannequin itself has no DRM, so you can just launch it after installing without keeping the itch app running at all times.

Thanks

Just to  confirm, I was in the same situation and saw the same problem (macOS, downloaded from the website); installing via the itch.io desktop app fixed it. My guess is that it expects the library folder within the archive to be in a specific location.

Developer

Yes, this is correct! We've been planning to move the library folder inside the .app as a fix but hasn't got the opportunity yet. Hopefully we'll be able soon!

While I'm sure this is unintentional, if you have "Gloss/Shine" turned off... you also turn off teeth, which leads to situations like this:

Is there any way that can be undone, or are they too attached together at this point?

Developer(+1)

Okay... That was clearly unintentional. Pretty embarrassing, that was. We'll look into it right away. Thank you very much for your information!

Thanks!

I've actually found that while turning on Gloss/Shine brings the teeth back, for whatever reason, with this character the inside of her mouth is all black instead of featuring the usual that you see with other characters. It's quite odd.

This is mainly a *background* problem, but: after messing with the background behind the character, I thought, "hey, maybe I can drag-and-drop a picture, use that as the background? Just a test."

The result: the image completely replaced the UI, filling up the window. And I had to close it with the Task Manager, because even the X button was gone.

(Windows 10)

Developer(+1)

Ah yeah, that's definitely a bug. We have plans for adding support for custom backgrounds, but it's not implemented yet. How would you like it to work? Should the image file be embedded in the character file (raising the file size) or just kept as a link (chances are the image link will be broken when you move the file into a different computer)?

Thank you for your information regarding this bug!

Keep it separate from the character files, please.

I was about to report this. Drag'n'drop any image into the editor makes it get stuck.

Developer

Initial fixes for this behavior would be blocking the drag and drop entirely, I think. Then adding background image feature by file browser, and proper drag and drop support after that.

Created an outfit preset with "?!" in the name. Now the program isn't responding!

Developer(+1)

Hello, thanks for the info! We'll patch this up in the next release, but as a workaround for now you can move into another menu and then back (i.e. move to face and then back to clothing again) and the sidebar will be working again as usual.

Tried that, but the program wouldn't budge. Had to redo the character from scratch. :(

Developer(+1)

Sorry for your inconvenience! The fact that it keeps freezing even after moving to another sidebar is something new to us. If it's not a hassle, would you mind telling us: 

  • What build are you using (stable or nightly)? 
  • What is your operating system?
  • Does this problem happened randomly or it is always happened? We tested this on the stable build by creating a new character and immediately made a new clothing preset, then renamed the new preset with characters mentioned in your previous post. Using this method, we can confirm that our previously mentioned workaround works; is there any different step that we're missing?

Again, sorry for your inconvenience, and thank you very much for your information.

Latest stable build on Windows 10. I only recently found out that this could happen.

Developer

We'll keep testing on this and will patch the app accordingly. Thanks for your information!

(1 edit)

More artifact lines? I don't think the lines at the breasts are supposed to be so visible. (You might need to zoom in with an image viewer.)


@AR14 To be clear, this issue doesn't occur when the model is "naked".

Developer(+1)

Confirmed. We'll check it out and see for the solution to that problem.

I can't launch Mannequin from the itch software all of a sudden? I was able to launch it from there, but now I have to go directly into the itch folders and launch the app directly.

Hello, i actually have problem with clothes, same Tops torned and IDK what is it, maybe its my mistake when i carelessly clicked on the menu or its a bug of programm,

Developer

Hello. Looks like you're using the nightly builds? If so, this output looks like something that is caused by an outdated version. There are significant redraw that are still ongoing in the nightly builds even until now, but if you're using the latest update it should look far better than the one pictured above.

(2 edits)

I've been playing with the demo version and it seems when I try to put the Tucked Shirt (Long Sleeves, Tight Collar) on a female model, it adds the short-sleeved variant to the model rather than the long-sleeved one. When I add the short-sleeved one, it works as intended.

Developer

That's certainly a mix-up from our part. Thanks for the info! Will make sure that it's fixed on the next update.

I know you're dealing with a lot on your end, but I feel I should put this in here for when the time comes so that you can look into this (and before I forget about it and run into it again... ;-_-): on my machine, the current Nightly build just stops between the start-up screen and the editing window. I click New character, the window changes to the editing window with a dark gray over it, and...nothing. It doesn't budge from there. It stayed like that during a 30-minute wait. I had to force quit it to make it stop.

If you need more info about my machine, let me know.

Developer (2 edits)

Sorry for your inconvenience!

We'll take a look into it right away.

Based on your previous post, I'm assuming you are running in Windows 10? Are you using the latest version of itch app?
(1 edit)

Yes, Windows 10.
I don't think the version of the itch app (which, BTW, is still 23; don't know why it won't update) matters, because this happened when I launched the Nightly build from the Mannequin icon.

Developer(+1)

The bug should be fixed by now, thanks for your info! The latest version of itch app needs to be installed manually if I'm not mistaken. It has nothing to do with this bug, however it also has a quite nice new feature which lets you install both Mannequin's stable and nightly build on one machine (and auto-update them both).

Again, thank you very much!

:o
I wasn't expecting a response this soon!

Hello! Very excited to see an update to the program, or at least the nightly version. Unfortunately, there are some hiccups I want to report:

For starters, whenever I try to hit "new" character, I get this error. It will not open a blank character, I just get this or the program crashing. For that reason, for whatever reason, I'm not able to start a new character from scratch.

On the other hand, it does seem like I'm able to load up characters I've made in the current stable build... but what I get as soon as the image loads is this, and upon trying to change clothes I just get more like this.

After some experimenting, I did finally get something that wasn't ripping through parts of itself like this, but from what I can tell it looks like the bodies are now shaped differently than some of the clothes/poses, so some things just don't sync up like I suspect they're supposed to. From what I can gather, this means carrying over characters from previous builds won't work out well, if at all, as they'll end up shaped differently or be missing clothes that were previously available.

On the bright side, I noticed there were some new options for male characters added! But, well, this is all that would show up of them.

All that said, I do like how everything looks smoother now, and I love all the new pants options! Unfortunately for me, I think I'm so deep into my current game using characters from the previous stable build that I'd basically have to start everything over from scratch from the looks of things.

Developer

The bug regarding 'new character' should be fixed by now, but the various 'errors' that you see regarding the image is due to our ongoing redraws. Some clothing items also has new code names which resulted in the alert box shown in your screenshots.

Once the redraws are finished we will be adding a compatibility layer to automatically adjust older files to the new version without losing any clothing items, but that's still for the next time.

Thank you very much for your detailed info, and sorry for your inconvenience!

Same issue here, latest macOS stable build. I look forward to seeing how it works following the redraws.

Thanks for the awesome software!

Just purchased this.  Tried both the stable and nightly mac versions, and I'm stuck at the title screen.  When I try to create a new character, it just says the template cannot be found. 

MacOS High Sierra

Developer

Hello! Sorry for this inconvenience, but did you install it using the itch.io app? Unfortunately this is the only working install method that works on macOS (for now).

Excellent!  Thank you, I will do that now.

Nightly build not working, just gets stuck on loading when creating a new character. Stable build works fine, Windows 10 x64

Developer

Hello! We're sorry for this inconvenience. We have tested it in our test sytems and it appears to be working fine.


Are you already running the latest update? If so, you can try to reinstall the app using the option provided by the itch.io app:

Let me know if you're still experiencing problems, and thanks for the feedback!

Meant to reply about a year ago but yes, re-installing fixed it. Thank you!

Deleted 341 days ago
Developer

Hello! Thanks for the notice. We'll look into it and see what caused the problem.

So I just bought this and downloaded it for the first time. Every single pose does something similar to this and shows as a ? in previews. I've noticed the same ? when looking at the gender defaults as well. There could be a couple other items doing this.

Developer (2 edits)

Hello! That's certainly bad. Can you give us more info about your system? Based on this screenshot I assume you're running the nightly version, but on what OS? Did you run the app via direct download or did you install it via the itch.io app? If you're installing via the itch.io app, then reinstalling it might help (you can do this by clicking the gear icon in the bottom right of the app page, and click the 'Manage' button).

Please note that the nightly version *do* has a lot of thumbnails that doesn't show up yet, and poses other than standby will not work with various clothing templates because we're still working on it as we speak (should be ready after this weekend, though). The nightly version is updated frequently with work-in-progress things, so these kinds of things do occur.

But at least creating a default female character should be fine, also changing poses to other standby variants too.

I'm using a Windows 10 computer and I've actually tried uninstalling and installing several times. I have downloaded it from the site and on itch.io and tried reinstalling it. Also, that picture isn't the default pose, but the default pose is just as broken. Like before, I've tried every single pose and they all are messed up in some way with just the default spawning clothes. I've also notice some of the eye brows are messed up as well, although not all of them like the poses.
Thank you for taking the time to help me, I'm personally using this app to create a visual novel and I'd love to have access to the newer stuff on the nightly version.

Developer (1 edit)

Hi! Thanks for the additional information. We have tested the latest nightly build, reinstalling it from scratch in the itch.io app, downloading the .zip and running from the extracted folder, and can't seem to reproduce the problem. Can you provide additional screenshots (preferably showing the entire app window) so we can analyze it further?

Also, are you running a multi-monitor setup with different display scaling for each display? For example: one display is 1920x1080 with 100% display scaling, and the other is 4K with 200% display scaling.

Below is the screenshot of our testing with the app freshly installed:


We're really sorry for this problem. Hopefully we can find a solution as fast as possible.

So since last night I have done nothing to change anything on the app, but I did see that you updated which seemed to help but not entirely fix the problem. The poses and stuff all now have thumbnails. The standby pose now is normal, aside from some of her skin clipping through her socks at her ankles. That clipping seems to be a problem on every pose. Some of the poses are now fixed, but not all of them. I'll try to get pictures of each problem I find and give you a full workup of everything. Also, I am not running dual monitors nor is it on a different resolution other than the default.

Next one appears to be missing the upper arms. (so did the tilted Akimbo)

I'll be honest with you, this next one made me laugh when it loaded it. Just caught me off guard. (it appears all arm grab poses phase her breasts through her shirt...)

Arms behind back appears to be just fine, save for some skin clipping around the socks. (same result for its variations)

Crossed Arms brings back the breast phasing. (same with tilted variation)


Both Hands Explaining appears to be missing the upper arms. (same result with its 2 variations) I've noticed the one-handed variation of this has the same problem but with only the arm that is presenting.

Both Hands Presenting shows a new problem with her upper arms showing up to the party in the wrong spot. (same with variations)

Raised Loose Grasp is interesting. Her upper arms appear to be missing but I think those things on her hands might be part of them... (same result with variations)

Hand on Hip is missing the upper arm and its explaining variant is missing both upper arms.

One arm raised grasp has the problem with the double arm, but is only missing one upper arm.

The pointing one I thought looked fine at first, but I went back and noticed the upper arm is actually missing.

That's pretty much all. I hope this helps.

Developer

Aha! That's the right behavior of the app, at least for now. We has just finished finalizing those additional poses, so clothing templates *do* indeed behave like that.

 Tomorrow will be the start of the adjustment process of clothing templates so every item can fit properly. If you're interested for more periodic updates about what we're currently working on, you can always check our Twitter account (unfortunately this will be the most active news source for a while as we don't have enough resources to maintain a lot of communication channels right now).

Let us know if there's any other problem, and thanks for your support!

Deleted 261 days ago

Oh, not sure if it'll help, but the stable version works perfectly. I forgot to mention that earlier.

(1 edit)

Hello! I saw the Nightly version updated and I'm checking it out now, and here are two things I've noticed so far:

- When exporting, it will sometimes decide to just... keep exporting over and over, even if you press cancel, try to close, whatever. You have to force the program to close to get it to stop.

- You can click SVG for exports, but this just makes the character disappear.

Actually, a third- I seem to be experiencing the same issue TGK is with some of the poses:


Developer(+1)

Hello, thanks for the feedback! The issue pictured above is happening due to templates that are not finished yet. Those templates should be marked by question mark in the corresponding thumbnail. Just a couple days more and it should be fixed.

As for the export problems, we'll have to check it out. If it's not a problem, can you provide more details if there's any pattern for the first issue (for example, it only happens when exporting in batch, or when option X is selected) or it's totally random?

As always, thanks for your feedback and support!

Developer (1 edit) (+1)

Hello! Just a quick update: the arm problems should now gone with the latest nightly build. We'll continue to check on the other problems regarding the exporting behavior.

Thank you again for your feedback!

EDIT: The SVG export problem is also fixed by now.

Oh wow, yeah, this is working so much more smoothly now!

Now that I'm actually able to get my old files loaded into the new version proper, I am noticing one issue that was really prevalent in the old one still around: When you switch poses, the faces can get... squished, I guess? Here's what I mean in both the new build and the current stable build:


On the left is the expression I made, and on the right is how it looks just by changing the pose to another one.

Developer (1 edit)

Oh wow, that's definitely bad. We're really sorry for this issue! We'll check it out and try to find the underlying problem. If it's not a hassle for you, would you mind to tell us if your characters in the example above has face position adjustments (such as eye separation/size/height or mouth size/height)?

As always, thanks for your feedback and support!

They do! When there aren't any changes, it doesn't seem to happen, but even little things (how far eyes are from the bangs/ears) crop up, and when you work with the sprites for long enough they start standing out.

I haven't had a chance to try out the eyebrow adjustments from the latest version, but this has pretty consistently been a thing. From what I can see in the current stable build, it seems like there are two "groups" of faces: ones that match Standby, Hands on Hips, etc., and then ones that match up with Both Hands Raised, One Hand Raised, etc. When you take a face you've customized more from the former group and change its body to one of the ones in the second, that's usually when I've gotten that to happen.

If you want I can boot up the stable build and put some other examples together for you!

Also, on an unrelated note, there seems to be a minor bug with the SVG exporting:


I exported about ten expressions individually (not as a batch- it got through five expressions in a batch export then froze up and stopped working) but they all seem to have this same visual error. The image quality also seems to have suffered a bit compared to the stable build's SVG exports.

Developer

Alright, thanks for the information! We'll check it out ASAP, and will inform you when there's updates regariding this matter.

Awesome, thanks!

So I'm working with the nightly build now, and I'm noticing that if you just change the nose placement (it may even be this way for the default), export an image in each pose, then flip through them (by putting them all on separate layers and toggling visibility for example), you can see how even the nose is changing positions. I don't know if that information might help any, but I thought I should mention since I'm working with it right now.

I'm not sure if this is related to the previous one, but I get this issue with the cropped hoodie near the waist. I tried to put in a shirt to see if it would go away, but that somehow made things worse.


Developer (1 edit)

Hello there! Just wanted to tell that face adjustments should now fixed in the latest nightly build. We'll keep you up to date with the other issues as soon as there's new developments.


Thank you very much for your feedback!

(1 edit)

Hi! I purchased and downloaded this a few days ago and everything starts up fine. However, when I go to create a new character, it says "Error opening file: Template file not found." I'm really confused, can someone help?

Developer

Hello! We're sorry for your problems with the app. We've checked the latest build on our test machines and found that this error shouldn't be happened if the app installation is problem-free. To fix this, you can try these steps:

  • If you're installing via the itch.io desktop app:
    • Open the app page;
    • Click the gear icon in the bottom right of the screen;
    • In the pop-up window, click 'Manage', and then click 'Re-Install'.
  • If you're installing via .ZIP file download, then you can try to re-download it from the store page.

Hopefully these methods will fix your problem. If it still persists, then we hope that we're able to know more about your system (i.e. what OS are you running, what method of installation that you did).

As always, thanks for your support and feedback!

(1 edit)

It seems like short haircuts like bobs for example have this weird layering issue where they are place partially in front and partially behind the head. I can't seem to find a fix for this. and some hairs don't even appear close to what they are supposed to be.  

Wrong hair style with floating side tail? Hair layering issue.
Developer (1 edit)

Hello! We're really sorry for this. What version are you using (stable/demo/nightly) and in what OS? Based on your screenshot, that seems to be a bizarre problem where the thumbnail on the left is from the latest nightly builds, but the model on the right is from demo/stable build.

I am on Windows 10 OS. And I downloaded the most recent stable build. I did download the nightly build but I didn't bother with it since I wasn't sure how to get that to work as it didn't have an exe and I wasn't sure how to properly transfer the files so I just left it all as is because I didn't want to break anything.

Developer (2 edits)

Hello, thanks for the reply. Maybe there's something wrong with itch's download server when you're downloading it the last time, as the nightly build should also contain an .exe

We did re-download all builds from the itch's download page to verify if it's working and it's currently working fine, both the stable and nightly build:



You can try re-downloading the app from itch.io download page; or if you're installing it through the itch.io desktop app, you can open the app page, click the gear icon on the lower right corner, followed by clicking 'Manage' on the popup window that showed up, and then click 'Re-install'.


Let us know if this is still happening. Thanks!


EDIT: For extra safety, you can delete the folder C:\Users\[yourusername]\AppData\Roaming\Mannequin to ensure the old installation is cleaned up before re-downloading the app.

Alright I will give it a try and see if it works.

Alright I removed the folder and re downloaded the nightly and this time the nightly did have the exe and everything is working properly now. I am guessing somehow files must have got mixed up since I had one before that was a year old.

Developer

Glad to hear that, and thanks for the updates!

Hello again! So there's a new bug in the latest nightly build that wasn't there in the one I was using prior:

Simply put, the hair does not fit on "Head B" anymore. Switching to A fixes it, but back to B gives you this again.

Developer(+1)

Thanks for the notice! We'll check it out and provide fixes soon.

(1 edit)

Thanks!

I'm not sure if this is related, but I'm also noticing that the top part of some of the hair is really transparent- enough so that you can basically see through to the scalp, like this:

(and the image quality is still kind of pixely compared to in the stable version)

Developer (3 edits)

Hi there! Is this screenshot based from an SVG export or something else?

EDIT: After checking it out, we have noticed that gradients are quite a mess when opening exported SVG file in Illustrator. We'll try to find the underlying problem and fix this ASAP. For short-term solutions, if what you primarily need is layers and less of infinite resizability of vector graphics, the PSD export is now available.

Developer(+1)

Hello! Just wanted to let you know about the progress on issues that has been reported (as always, thank you very much for the feedback).

  • Cropped hoodie should be fine right now, not clipping into the lower torso body anymore.
  • SVG issues in illustrator has been addressed by a new option: SVG optimization. We are forced to use this right now because various apps render SVGs differently, so we have to tailor the code for each specific app. For now, there are 3 options available: Web (default), Inkscape (a free vector graphics editor) and finally the 'industry-standard' Illustrator.

We'll keep tracking the remaining issues, and let you know if there are new developments.

Again, thank you very much.

Hi again! So it looks like the SVG optimization has done the trick for the most part, which I really appreciate! With some clever resizing and rearranging, I've been able to mix some of the new stuff with the models from the old build now that the image quality is closer together, and it's turning out pretty well!

That said, this bug seems to keep rearing its head when I export:

Any ideas? If it helps at all, from what I can tell from looking at the SVG file myself, it looks like what's happening is some of the chest clothing parts seem to move up forsome reason when it exports, since it seems like if you just move some of them down, it fits together just fine (line this):


It doesn't do this when I export to PNG though, so it looks like it's just an SVG-related problem.

Developer

We'll have to check it out first, since it seems you are exporting with the default clothing preset that is generated when creating a new character and we haven't experienced that kind of problem so far. We'll let you know if we made some findings regarding the cause of this matter.

Sorry for this inconvenience, and as always, thank you very much for your continued support and feedback!

Hi again! So I've figured out what seems to be causing it- Are/Were you exporting scaled svgs? I've been exporting larger ones from the start, so I hadn't thought to try them at 100%. I was just trying out the latest update, and lo and behold, exporting at 100% had no problem, but scaled up, the problem appeared again:

Developer

Hello, thank you very much for this information! Totally slipped our mind, we rarely tested scaled SVGs due to the nature of it being scalable by default. We'll definitely work on this ASAP. Much appreciated!

Happy to help! Good luck.

On mac, when I try to create a new character, it says something along the lines of "Error: template not found." Can anyone explain this?

Developer

Hello, did you install the app via downloading a ZIP file? If so, that might be the cause. Unfortunately, the only way for Mac users to be able to install the app for now is via the itch.io desktop app.

Below is the screenshot of the app failing to read the template file:


And below is the app working if installed via the itch.io app:


Let us know if you have tried this and still encounter problems. Thanks!

Ah! Thank you! I'll keep you updated!

Running the nightly version Windows 10, and when I try to add clothes to the male model, they don't take. Basically, he remains naked, but part of his arms disappear. Thsi is happening both launching it as a standalone and from the itch app.



Developer

The male template in the nightly version is still under reworking, so it's currently not compatible with any clothing template for now. Hopefully we'll finish that in a few weeks!

Some things regarding the latest updates:

The Christmas DLC appears as options to choose once I put them into the mannequin folder (and this is the brand new updated version), but they don't appear on any of my characters or new ones.

This set of bangs keeps having this weird problem where it will turn into this floofy blob. I have to keep changing things around for it to turn back to normal. It doesn't seem to just be an in-program bug since even exporting it has it looking like that.


Also, this is less a bug and more a comment, but I can't help but feel like there really is something off now with how advanced coloring works in the latest version? 

Here's what I mean: These are the same character, with the same hair settings (as far as colors), but it just.. kind of looks, well, icky in the new version?

Obviously things will change from version to version, but it feels like something got thrown out of whack with how it distributes the colors, if that makes sense? I dunno.

In any case, thank you very much for the continuous updates- Happy Holidays, and Happy New Year as well!



Developer

Hello. Just wanted to confirm, did you downloaded the DLC test manually or are you using the itch.io desktop app? We've shared the easiest method for installing it if you're using the itch.io desktop app to install everything (both the main app and also the DLC), but not manual install.

If you're using manual install (via ZIP file download), then you have to create a a specific folder to store all the downloadable content (say C:\Mannequin-DLC for example) and then put the extracted DLC folder there. Afterwards, you'll have to add the folder that you've created before in the 'Custom Library Locations' section in the 'Preferences' tab. Putting the DLC folder into Mannequin's installation folder is not supposed to be the right way.

As for the second feedback, yes, we are aware about that, and that's one of the reasons that prompted us to add the 'Sample Character' feature in the homescreen. As more and more sample characters created, we can evaluate various color configurations, from auto to advanced color modes. We're currently working with skin colors first, and it will be available soon in the nightly build alongside more sample characters to show off better coloring with darker skin variations. We hope to introduce similar fixes to hair colors as soon as possible after that.

As always, thank you for your continued feedback and support, Happy Holidays, and have a great New Year!

I tried downloading the Christmas DLC, but I feel like I missed something because when I try to open the app through itch, it just opens the DLC folder and never the app itself.

Developer (1 edit)

Hello. When opening via the itch.io app, make sure to open it via the 'Library' menu:


The clicking the 'Launch' button in the lower right corner. This menu will show up:

Then you can launch by clicking the Nightly option. Alternatively, you can click the gear icon:


Then click the 'Manage' button, and click 'Open folder in Explorer' afterwards. From there, you can find Mannequin.exe and create shortcut for it on the Desktop, or just launch directly by double-clicking the executable.

The DLC is only usable with the Nightly builds for now as it's a new feature; you can find it at the top of the library window:


Let us know if there's any other problem!

Thank you for your response!

Found an incongruity in the UI and the character view. The preview image on the left doesn't match what the option actually displays on the right.

Developer(+1)

This has been fixed in the latest nightly build. We recommend you to try it out! It is currently quite stable, and will be released as stable around next week.

(1 edit)

Noted. Thank you!

I had the character view at 150% or 200% when I exported this character as a PNG, which is probably why this was the result.

Developer(+1)

Really sorry for your inconvenience! That sure looks terrible. We'll try to fix it ASAP, but did you manage to fix it by switching back character view to 100% before exporting?

Thank you very much for your feedback!

Yeah, it did. Just have to keep that in mind in the meantime.

Developer(+1)

Glad that there's some workaround for now. We'll examine it as quickly as possible. Again, thanks for your feedback!

Oh, dear... This one was set to 100% when I exported.

Developer(+1)

Sorry for this problem! Did this happen constantly or it's intermittent? We have never found this behavior in our test systems, so we'll need to gather more info as much as possible.

I'm not sure. But I do know that when I clicked the Undo/Redo buttons, then exported the PNG, the character rendered properly.

Developer(+1)

Understood. We'll keep trying to find out the underlying problem for this, and patch the app accordingly. Thank you again for your feedback!

It seems like the backlight feature has made the loading times increase by a lot compared to before. The separate backlight on the hair also seems to be confusing the program? Right now it feels like I'm just fighting with the program to get the same setting across the board - for example, I've got it set to "on" on both right now, but it won't come back on the hair. What's more, it also ESPECIALLY makes loading up files from older builds a massive problem.

Would there be a way to set everything to "off" as a default, maybe?

Developer(+1)

The partially irresponsive backlight settings should be fixed in the latest nightly update and will be pushed to stable later this week. If you're running in the stable build, refreshing should work as a workaround.

 As for loading times, backlight should not impact the performance too much (based on our experience, but we haven't done any specific test regarding that). Outline, though, seems to impact performance massively. If outline is switched on, we recommend to disable it while editing and maybe turning it on again before exporting if it's needed.

Thank you very much for your feedback!

Sounds good! Thanks for being so quick.

Another bug that just seems to happen intermittently is exports not finishing: With PNGs and SVGs in older builds, parts of the image/layers just wouldn't load, but it looks like with PSDs it just prints out entirely black layers instead.


Developer

Thanks again for the feedback! Is this happening with PNG and SVG too? Also, what size the exported image is? Right now our analysis with PSD is that using large export size (300% and up, especially with supersampling) will increase the chance of components not rendered, or even generating blank PSD file with export size at 500% or larger. But we haven't found any problem with SVGs and/or PNG.

(1 edit)

I generally only go as high as 150%, and this was that. It seems like what happens is that it lets you save the file before it actually finishes exporting the last layers properly, maybe? I'm not quite sure.

While I'm here, I'd like to ask another question: Is this supposed to do this (hair gaining its own darker shadow on exporting)?



Developer

Thanks for the info! The darker shadows seems to be originally the backlight color. What settings are you using regarding the backlight?

I have the backlight set to off, and the color was never changed from the default white.

Developer (1 edit)

Understood. One more question, if it doesn't inconvenience you: What export format did you use (regarding the screenshot above), is it PNG, SVG or PSD? If SVG and/or PSD, what app did you use to view the results?

Thank you again for your feedback, we'll try our best to solve this!

We have fixed this in the latest nightly build! You can check it out now or wait for the stable update which should arrive later this week. Thank you for your feedback!

Developer

This should be fixed by now in the latest nightly build! You can try it out now, or wait for updates in the stable channel later this week. Thank you very much for your feedback!

Looks like having more than one character file open, then saving one of them, leads to the software getting stuck. The loading icon plays normally, and it won't let me do anything.

Developer(+1)

Thanks for the info! We'll check it out and try to provide fixes ASAP.

Found that putting shorts over leggings results in this.

Developer(+1)

Hello! It looks like that is caused by tanktops instead of leggings. Tanktops are placed in a layer below other clothing (pants/t-shirts). To fix this problem, you can switch to the tucked variant of tanktops which are available. That being said, looks like we need to add tanktops that are placed in the same layer as t-shirts, so the untucked variant will properly show outside pants. Thank you for your information!

Ah, okay, my mistake. Thank you!

Heyo! Just encountered a weird one: For whatever reason, when I tried to export a PSD "without face," Mannequin was having none of it. It stayed on "0% exported" and just froze up. When I tried to force the program to close, though, I was able to export a full PSD after I got the "do you want to close without saving?" message (I told it no and the program was working fine again after that).

Developer

Thanks for the info, we'll check it out!

(1 edit)

Two things to report. (Current Pro Build)

First: I've found that searching for a particular item causes the window to shift its displayed content to the left. That leaves the left side cut off and the right side with a black space about one vertical scrollbar's width wide.

Second: the Raised and Upward Curve Eyebrow items share what appears to be the former item's graphic.

Developer(+1)

Hello! Thanks for your feedback. The search problem has been fixed in the current nightly build and will be there in the next stable build!

New one regarding Batch Export: I think exporting 144 images the second time onward takes longer than the first time. The only difference between all three batches is a change in pose. (First batch rendered with Akimbo pose, second batch with Crossed Arms pose, and Third (current) batch with Standby pose.)

Developer(+1)

Thanks for the info! We'll try to find out the underlying cause of this, and optimize the app accordingly.

With the Christmas DLC installed, itch sometimes opens that DLC folder instead of the actual application. Are there any plans to have a "/dlc" folder or the like to avoid this behavior?

Developer(+1)

Thanks for the info! Is this behavior happened when launching from itch.io desktop app? If yes, then we might need to consult this further with the itch.io team. We'll try to re-read their documentation first to see if there's something that we can do but has been missed.

That's right. There's a "mannequin" folder, and then a "mannequin 2" or "mannequin 3" folder depending on if anything else was installed, like the Nightly version or the DLC.

Discovered that the "Downward Slant (Neutral)" eyes are not affected by Eye Adjustments.

Altered values with Downward Slant eyes

Altered values with Downward Slant eyes
Same values, with Straight eyes
Same values, with Straight eyes
Developer(+1)

Is this from the stable build? If so, there's a high chance that the adjustment are not working for all face parts (not just the brow). A workaround to this problem is refreshing the preview canvas using the refresh button on the upper toolbar. This issue also has been fixed in the latest nightly build.

I believe so. I only have the stable build installed for now.


Turtleneck and V-neck Sweaters are glitching with flat-collar shirt.

Developer(+1)

We'll check it out for the v-neck part, but for turtleneck the solution should be removing the shirt as the shirt part is covered completely. Thanks again for your feedback!

(2 edits) (+1)

odd bug with some extra lines

You see the extra lines this show up in final render too and on any pose.


I don't think I'm doing anything wrong here

After mores testing this exist with all poses beside the default pose.

also just on the female models

(1 edit)

Found a really nasty incompatibility occurence. This character looks just fine as a PNG and SVG...


But when I try to open the exported SVG file with Affinity Designer (my current vector-graphic software), I get this:


I have no idea why this happens. The exported SVG file has everything, judging by both looking at the Layer window in Designer and viewing the SVG in a web browser (both Internet Explorer and Microsoft Edge). So this is a puzzling occurence (not to mention rather scary).

Developer (1 edit) (+1)

Yeah, that's unfortunately not something that we can fix. Various apps read SVG files differently from each other, so we can only maintain compatibility with Illustrator, Inkscape, and web browsers. Even with those two 'pro' apps (Inkscape and Illustrator), we have to tailor the output file to maintain the best output possible while accommodating each apps' quirks when reading SVGs.

Edit: We won't say that Affinity Design compatibility is out of the picture forever, it's just that now we haven't investigated the quirks of the app enough to find out what workarounds that we can use to make our SVG files imported correctly.

Thanks.

I am on a mac and when I open the app and attempt to create a new file or "open this sample" it says "Error opening file: Template file not found".

Developer(+2)

For the time being Mac users have to use the itch.io desktop app to install and run Mannequin. Sorry for the inconvenience!

whenever i open a menu (hairstyle menu for example) the menu won't load and basicly soft locks the software. i'm using the latest stable build and tried running both the zip file and the itch.io client. i'm using a windows 10 laptop with 6 gb of ram and a i3 processor

Developer

Hello. Sorry for this problem. Is this happening when opening an existing character file or happening every time (such as when creating a new character from the welcome page)?.

it's happening every-time

Developer

That's very strange indeed. We tried to reproduce this behavior in our test systems, but everything seems to be fine. Maybe you can try cleaning Mannequin's user preferences?

To do this, open C:\Users\[yourusername]\AppData\Roaming\Mannequin and then delete both user-preferences.json and user-preferences-dev.json (if this file also exists).

Let us know more if there's further problems.

Hi, I was able to use Mannequin perfectly fine until I saw there was an update. The actual app seems to open, but the window is completely blank.

I'm on windows, although I'm not sure what type...

Developer(+1)

Hello! We're really sorry for this problem. You can try reinstalling the app via the itch.io desktop app:


First, open Mannequin in your Library, and click the gear icon on the bottom right.


Then click the 'Manage' button of the version that you want to re-install.


Click the 'Re-install' button.

To make sure that your current app config is also good and not causing the crash/freeze, you can try deleting it by opening 'C:\Users\[your user name]\AppData\Roaming\Mannequin' and deleting the 'user-preferences.json' file.

Yay, it worked! Thank you!

(+1)

So im runing windows 10 x64 and after i've saved a character and reopend it to edit it, when i try to change something it just does this, 

as far as specs go i've got a gtx 960, 16 gb of ram, and amd Athlon X4 850k quad core CPU.

Developer(+1)

Hello. Sorry for this trouble! If you don't mind, would you be able to send the character file to our e-mail: hello@ar14.works ? It will help us analyze the cause faster to provide a fix. Thank you for your feedback and cooperation!

(+1)

Hello! I'm guessing this is how you're layering things, but I'm finding that the "untucked tank top" still ends up tucked in with most pants/skirts and such.

Developer(+1)

Yes, that's just how the layering works with the template structure. We're currently planning to add another template for tanktops that will be displayed over skirts and pants soon in the next update. Thanks for the feedback!

(+1)

Hello, thanks for your amazing software ! I have found three bugs. (I am using the last pro version with windows 10)

  • Missing arms when using the sailor uniform with long sleeves (see my picture)
  • The star necklace doesn't really look like a star (the girl in the picture is wearing it)
  • With some outfit parts like the knotted sailor uniform scarf, I need to restart the software to see the color changes
Developer

Hello. We're sorry for this problem. Thank you very much for informing it! We'll check it out to find the underlying problem and fix it ASAP.

(3 edits)


Got a bug report.  I'm running Ubuntu 18.04.4 and tried to run the demo free version.  However, there wasn't any .sh file to run so after looking up some posts I saw that you're supposed to run the "Mannequin" file.  It is listed as Exacute as program in the properties.  Alright, so I tried to execute it.  It came up with an error, "Could not display "mannequin"  There is no application installed for "shared library files." Do you want to search for an application to open this file?"  

Any suggestions on what's wrong?


About 20 minutes later:

After reading on the Itch.io app, which I didn't know even existed until now, in this community I tried using the app.  I was able to download the app and run it fine, so I tried downloading Mannequin through the app.  I remembered reading something about it being the preferred method of installing and running.  So, after installing it, wouldn't you know it ran just fine?  I'm a Linux only user now, I've ditched Windows for good, so apparently it will only run through the Itch.io app and not on it's own apart from the app??  Anyway, I really like it and plan to buy it once it's on sale on steam.  Happy it works because this is something that I really needed.  Wow just look at those colors of the demo girl would you?  LoL

Developer

Hello! Sorry for the confusion and glad that it cleared up for you. Just as an additional info, here is our reply to previous question regarding running on Linux: https://itch.io/t/692620/linux-help-mannequin

Using the itch.io desktop app is always the preferred way, though, since there is no self-updater built into Mannequin and we rely on itch.io platform (and Steam, when the corresponding version releases there) for managing updates.

Wonderful character there! Hopefully you'll find our 'Advanced' color option useful too; it will surely add more flexibility to match your entire game / artwork color style!