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its when I click New Character

That's strange. I just tested it on my own machine and it's definitely working. If it's not a bother, can you tell me more about your MacOS version (High Sierra? Mojave?) and the method of your installation (via the desktop app or by downloading the zip file via the website) ?

I installed it from the website and I use Mac OS Sierra, version 10.12.6. I use a MacBook Retina, 12-inch, early 2016. the Processor is a  1.1 GHz Intel Core m3. it's memory is 8 GB 1867 MHz LPDDR3. thats all there is beside graphics

Thanks for the info! We rarely tested the zip file download (we use the itch desktop app most of the time) so this might be an oversight from us. We'll do some more testing regarding this problem. We're sorry for the inconvenience, and thank you for your patience!


For your information, in the meanwhile you can install the app using's official desktop app. It's quite a bit of a hassle initially, but it has the benefits of enabling auto-update for Mannequin whenever the itch app is running. Mannequin itself has no DRM, so you can just launch it after installing without keeping the itch app running at all times.


Just to  confirm, I was in the same situation and saw the same problem (macOS, downloaded from the website); installing via the desktop app fixed it. My guess is that it expects the library folder within the archive to be in a specific location.

Yes, this is correct! We've been planning to move the library folder inside the .app as a fix but hasn't got the opportunity yet. Hopefully we'll be able soon!