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Get help from the itch.io community. Have a quick question or issue, other members of the community can assist you in finding an answer. If you need to specifically contact itch.io staff you can message our support team. Although staff may monitor this forum, we request that any account related matters be submitted through our support system.

View this community's rules…

Rules

  • Use a descriptive title so others with similar issues or questions may find an answer. Titles like Help me!Support not respondingPayouts are BROKEN, hello, etc. are not allowed. We may immediately close your topic. When you post here you are asking the community to help you, this is not a direct line of communication to site admins (that is support). Create your topic in a way that will enable others who are have a similar question to find your topic.
  • This board is not for issues with individual games or projects. itch.io hosts hundreds of thousands of games, if you need to contact a developer directly consult their game's page.
  • Private information can not be shared on this board. If you need to talk to someone at itch.io about private account information then you must contact support. Create a topic here only if you'd like help from the community.
  • Before you create a topic asking why you can't find your game in Search or Browse READ THIS: https://itch.io/docs/creators/getting-indexed. If you still need to create a topic about it, then please write in your post that you read the docs and you still have a question, otherwise we'll close your topic. Then, tell us why you believe your pages should be indexed.
  • No discussion of account restrictions, bans, etc. If our moderator team has put a limitation on your account then it's a private matter and not up for discussion on our public community. Contact support if you need to discuss the limitation or make an appeal. 
  • Please do not create topics asking how long it will take for support to reply to you. Different questions may take different amount of time to respond, typically we will respond within a 1-3 days but it may take longer depending on the type of issue. If you haven't already, search for existing topics or check to FAQ to ensure that your question has not been answered elsewhere. To ensure that you request is tied to your account and prioritized appropriately, please contact us using the email address you have connected to your account. If you still need to make a topic about a Support Request, you must include your ticket ID with your message.

For technical issues with the site we also have an issues tracker on GitHub, but feel free to make a topic here too. 

9,969 topics · Next page · Previous page · First page
Topic
Last post
Hello, This topic needs no response and is only here for helping others attempting to log in. As I had just been experie...
started by Afiaki Feb 07, 2025
1 reply
947 views
If you need help with a payout, we have refined our payout process and added an updated “Contact support about this pa...
started by leafo 48 days ago
1,313 views
No replies yet
Hey, everyone. Lately people keep asking certain questions about their games not being visible on the site. Please read...
started by No Time To Play Sep 17, 2024
10,140 views
No replies yet
The general question is: as a dev, if multiple users are entering conflict in the comments section of my game, how shoul...
started by komehara May 12, 2022
5 replies
5,468 views
You can set a background image to align right, left, or center, and whether to repeat vertically, horizontally, both, or...
started by max levine stuff Feb 10, 2019
564 views
No replies yet
We have links to twitter profiles, which is awesome and seems to be the social network of choice for the game dev commun...
started by braindouche Jan 27, 2018
3 replies
1,035 views
So I released my first game Miko's Adventures (free) : https://coriandergames.itch.io/mikos-adventures And I got in 10 d...
started by CorianderGames Feb 10, 2019
2 replies
278 views
You know, Steam do it mainly because phishing, spam and scammer; as they say. I think there's another reason for this: i...
started by Fortoj Jan 30, 2019
9 replies
643 views
I'd like to publish something "as a Company", instead of "as an individual". I assume that the way to do it is just to l...
started by Lohoris Feb 07, 2019
692 views
No replies yet
I think it would be really useful if there was an official place on itch.io for sharing collections. Even if it was just...
started by Llewelyn 'NylePudding' Griffiths Feb 06, 2019
4 replies
426 views
Do I have to own a written consent of my parents when I am under the age of 18 (I am currently 17) or is it enough when...
started by TowisGameLab Feb 06, 2019
236 views
No replies yet
I ran The Micro-RPG Jam last year ( https://itch.io/jam/micro-rpg-jam ) and I just wanted to say that a lot of the tools...
started by Ian Magenta Feb 05, 2019
1 reply
323 views
Hello Guys So, my idea would basically be more innovative that i expected. I'm working on an adventure game called "Purg...
started by Joel Mayer Feb 04, 2019
1 reply
387 views
Hi there itch.io community. Some months ago I asked itchio to change my project: Deathroned ( https://elotroadri.itch.io...
started by Adrián Calvo Feb 04, 2019
3 replies
907 views
Hello, I have managed to get oauth working were a user can copy the token and verify their profile. Im now stuck on veri...
started by Harley Torrisi Feb 05, 2019
375 views
No replies yet
Hello. Yesterday I uploaded the project to itch.io. But now i can't find it. "Public" visibility. " Unlisted in search &...
started by mirage1607 May 17, 2018
2 replies
1,516 views
I have a fairly small game called Rogue Runner with Unity 3.2 WebGl, and when I load it, the progress bar goes to 9/10 a...
started by EpicCrownKing Feb 03, 2019
472 views
No replies yet
Hi There, I am looking for a (Business) Partner to Develop 2D Scroller Side Games for Web/IOS/Android. My Skills: All th...
started by 2D/GAMESTUDIO.APP Jan 24, 2019
11 replies
694 views
I searched for Axu. Despite it being a popular game on itch it did not appear in the search results (yes, even when you...
started by aFewBitsShort Feb 02, 2019
1 reply
496 views
Hello Guys! My son heard about Baldi's Basic ( https://mystman12.itch.io/baldis-basics ) ... at school today. We downloa...
started by fredand44 Aug 16, 2018
3 replies
4,763 views
Hi, I'm wondering if a feature might be added for deploying a PWA ( https://developers.google.com/web/progressive-web-ap...
started by Adventuron Dec 25, 2018
6 replies
2,586 views
Hi all, just bought the widget and am loving it but can't seem to get the 'Drop using Physics' button to work - the rock...
started by chenobble Jan 29, 2019
1 reply
294 views
Is a game featured when itchio's admins like it ? Or when it gets a certain amount of downloads/views ?
started by Wasplay Oct 29, 2018
6 replies
745 views
I love the community here on itch.io, but in general, for my peace of mind, when someone is saying something I strongly...
started by cutegamesclub Jan 24, 2019
8 replies
1,889 views