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leafoAdmin

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Games

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Admin

PayPal's fee is generally 30 cents plus 2.9%. You can read more here: https://www.paypal.com/us/selfhelp/article/what-are-the-fees-for-paypal-accounts...

I recommend trying to get people to pay more than a dollar, since the 30 cents is a huge percent of that. PayPal's fee is applied per transaction and has no effect on payouts.

Admin

Looks great, I just featured it on the homepage.

Admin

It sure is!

Admin (Edited 1 time)

This is safe to use, if we change the domain in the future we'll send out a mass email all developers ahead of time. For future proofing, you can add *.itch.zone to the sitelock. (That is, any subdomain on the domain itch.zone) If we end up switching CDNs then we'll most likely migrate to the itch.zone domain.

Admin

There isn't anything like that, but you do have access to buyer emails after each purchase, so you could technically send the emails out manually if the purchase volume isn't unreasonably high. 

You're looking to send the same template to all purchases per game? What about if the message appeared on the download page? For paid games, the "Download & Install Instructions" only appear to buyers on their download page. (And anyone who has gotten a key). Maybe that works for you?

Admin

Looks pretty cool. How is this okay from a copyright perspective?

Admin (Edited 1 time)

We don't develop the games on our site. If you need support or have any questions for a specific developer you'll need to reach out to them directly. Often you can find their contact information on their project's page. If you have trouble feel free to contact us at https://itch.io/suppor

Admin

Sorry for really late response. You'll need to use a restricted page to have a community accessible to others. Draft mode will not work.

Admin

It looks like you deleted your page, was there a problem?

Admin

We don’t develop the games on our site. If you need support or have any questions for a specific developer you’ll need to reach out to them directly. Often you can find their contact information on their project’s page.

Admin

We don't really have official support for games like these. What parts of itch.io would you like to use? Are you trying to collect payments, or get your game listed in our index?

Admin

Thanks, sorry for taking a bit to get back, I was out of town. I put it up on the homepage. Could you also add some screenshots to the page?

Admin

Looks great, I put it up on the itch.io homepage.

Admin

Looks great, thanks for sharing.

Admin

Hey, sorry for not getting back sooner. At the moment a few things happen when you rate something:

  • A event is created that will show on your followers feed, and can also show up on the global feed
  • The game's average rating changes. Games can be sorted by average rating from the browse page
  • The developer can read and see your rating + review

Right now it's pretty basic, we want to improve this part of the site quite a bit in the near future. Thanks

Admin

Nice style, I recommend adding some screenshots to your project page.

Admin

Thanks for the report, sorry for not getting back sooner. This is definitely a bug. I just pushed a fix. You might need to re-save your project page again for it to fix it.

Admin

The numbers may go out of sync if games change state (game is no longer published). The list of jams shows a cached value which might be out of date. The number should correct itself when the jam ends, but we can probably make it more accurate before then.

Admin

We definitely want to do this, Patreon doesn't really provide a flexible API right now, but they're working on in improving it. Once there's something that works for us we'll integrate it.

Admin

A free download does not give ownership of the project page (unless it was granted through a 100% off sale).

You can read more about it here: https://itch.io/t/41926/who-can-download-my-game-when-i-convert-it-from-free-to-...

Admin (Edited 1 time)

There is a manual review after the payout has been initiated by the developer, and we can't guarantee how long that can take right now. 7 days is the minimum amount of time we require before the purchase can be made available, so it's enforced through the site.

Admin

Thanks for sharing, cool art style.

Admin

Once you buy a game you have access to the files regardless of what the project price changes to in the future. There is one exception to this, if you use individually priced files then the price of the file controls who has access to it.

Admin

There's no way to do this right now, since a project page only has one state at a time. I recommend doing pre-orders on your final page, and then distributing a tester build on a separate page that is set to restricted. Tell me if this doesn't work for you.

Admin

Hello, please do not post your game so many times to release announcements. It will be marked as spam and we'll have to remove your posting permissions. Thanks

Admin

Uploading the result of a tutorial for purchase is not an appropriate use of our platform. Please update your page.

Admin

I put the stripe charge ID as a new column as "source_id" in the CSV export for purchases. Tell me if that doesn't work for you.

BTW, regarding booking. In "direct to you" payments, you are the point of sale and Stripe is paying you. The analytics on itch.io are there for confirmation and convenience, but we aren't the ones paying you. For you booking you should use the numbers the Stripe (or PayPal) provide to you for handling your books.

Admin

This looks great, we'd love to feature it when you've released a public build.

Admin

The additional time there is to give us an opportunity to process any refunds.

Admin

The components of an RPG that are important to me are story, characters, battle system, party/resource management mechanics. I don't think it's necessary to be unique. I think fleshing out all the parts and making them work together is the most important part.

Admin

Thanks for the report. I've unlisted their page in the meantime. We'll need to get in touch with the developers to see what's going on.

Admin

Looks great, I put it up on the itch.io homepage.