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leafoAdmin

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A member registered Feb 26, 2013 · View creator page →

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Admin

What do you have in mind? Where would you like to see us promoting it more?

Admin

Have you started the form yet? Most of the questions should be pretty self explanatory. Generally should fill out the form for the country you are a citizen of (or where your company is incorporated if applicable). It is not necessary to apply for a US tax number, but, depending on the country you are from, you may be eligible for a reduced withholding rate. I don't think Bangladesh is eligible for this though, but to confirm you should do some research online and/or talk to a professional.

Hope that helps

Admin (1 edit)

You can disable automatic collection, but keep address collection enabled from the "Payout mode" account settings page. Please keep in mind this applies to only sellers using direct payments. For our payouts system, itch.io is the merchant of record, and is responsible for VAT.

You can then apply an inclusive VAT rate per transaction based on the origin of the buyer. (itch.io defaults to an exclusive VAT right now, but it's confusing to many buyers and probably something we're going to change this year)

Thanks

Admin (1 edit)

Can you contact our support email with the purchase ID so we can take a closer look? https://itch.io/support Thanks

Just off the top of my head though, some reasons why VAT might not be collected:

  • The buyer is from a non VAT country, or reports they are
  • You disabled it on your account (safe to check, just in case!)
Admin

Hello,

For clarification, you're talking about scenarios where a game developer uploads a game that opens a browser window? I don't think there's much we can do about this stuff. I think many platforms and software have the risk of opening a link you don't expect. We can do the best we can to automatically detect issues, but something like this seems like a very isolated case. I would open a report for the project page and we can investigate. itch.io is an open publishing platform, although we have reports and automated scanning, I still recommend using your judgement to determine if something is worth downloading.  

Projects are now being packed which either contain links that areinstalled on the desktop (Such as Falcoware)

We run an automated virus & malware scanner over files uploaded and we've been banning these people as we detect them. If you spot something we missed please send a report from the bottom of the game page.

Admin

this looks incredible I can't wait. BTW, if you're reading this comment here's a tip: follow or add the game to a collection so you can be notified when it comes out!

Admin

Third party download software does not work with itch.io. If you need resumable downloads then you can use our desktop app/downloader: https://itch.io/app

Admin

Try the itch.io app: https://itch.io/app, it gets around common issues people have with downloading programs off the internet.

Admin

Please check the rules before posting. No self promotion links without any context or information. Please be respectful of people's time.

Admin

Thanks for the heads-up. This is definitely a false positive. Programs that download and install more software can trip up basic virus scanners. We'll investigate this more to get it resolved.

Admin

Were you using a different install location than the default? I recommend adding the old installation location to the new version of the app, then clicking the "Scan for games" button. That should find all the existing games.

Regarding the game save data, we don't require games to handle saves in any specific way. A lot of the time a game will store its save data in the same folder where the game is installed, but sometimes a game may create its own directory in your user directory on your computer. Assuming you didn't explicitly delete anything, you should still have all your game data.

Admin

If you want your game to communicate with your own host then you'll need to add the appropriate headers to your web application that is accepting analytics data. You can learn more about this here: https://developer.mozilla.org/en-US/docs/Web/HTTP/CORS

Essentially, your PHP script needs to know how to tell the player's browser that it is okay to send the data to your server. I haven't worked with Unity directly, so I can't give you any specific instructions, but it shouldn't be too hard to figure out how to get it working by searching online. 

Hope that helps!

Admin

Hello,

We're not experiencing any issues with our image server. Do you know if there's something about your internet connection that might be blocking it? What do you see when you open this link directly in your browser? direct image link

Admin

I'm here!

Admin

Please contact support if you need a file size limit increase. We host many projects that are much larger than 1.7 GB. For people that need a lot of space we want people with serious projects that have taken the effort to optimize them. We'll ask you to show information about your game before increasing the limit. Thanks

Admin

After someone is accepted as an admin of a page, they can make it appear on their profile by going to their profile, clicking Edit Theme, and enabling the project. Hope that helps. (If you know what topics you saw with no answer, tell me and I can put answers there for anyone else that finds them)

Regarding team accounts, we don't have any special support for them, but you're welcome to manually create a new account for your team.

Admin

For anyone else that may come across this topic, there are a few other things to be aware of when uploading a ZIP file listed here: https://itch.io/docs/creators/html5#getting-started/zip-file

Admin

Hey, sorry for not getting back to your post earlier. We do have a custom feature to let you require someone to agree to a terms document after they purchase but before they can access files. Are you interested in this?

Admin

Hey, sorry for not getting back sooner. I think this is an interesting idea. itch.io html5 games are served on a different domain in an iframe. I haven't looked into the PWA spec too much, but we would need to have stored files treated like they are on different domains for security reasons. Since games are standalone pages, I supposed individual games could implement PWA support themselves. You're welcome to try that out and tell me your findings.

Admin

Congrats on the update, I put you up on the itch.io homepage.

Admin

I upped the limit on your account, give it another shot.

Admin

great post!

Admin

Great update :)

Admin

Please check the rule for the devlogs board before posting. Thanks

Admin

We do have some auto-generated update events that get  put in the feed, but we're considering phasing those out. We really want developers to post an update when they are ready to announce. Additionally, a lot of the times developers will upload new builds that don't need an announcement. We feel like encouraging developers to post updates will keep the feed clean and more useful.