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leafoAdmin

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A member registered Feb 26, 2013 · View creator page →

Creator of

Recent community posts

Admin (1 edit)

I don’t see any pending posts on your account. Is this with another account?

(Also to give you a more direct answer: yes, scammers will use stolen credit cards to buy something to try to get an account to avoid detection)

Admin

There’s no reason that the app shouldn’t work on Windows 10. If the updater isn’t working then I recommend trying to fully uninstall whatever you currently have, then do a fresh install by downloading from https://itch.io/app

Admin (4 edits)

Based on what you’re saying it sounds like you’re stuck on an old version of the app. Please make sure you are on the most recent version before posting any issues. As of this post, it’s version v26.9.0.

Edit I checked API key logs for your account and it looks like the last version of the app you connected to the site with was 26.1.9, which is a 2 year old version of the app. Please update!

windows defender being unable to recognize your app as safe

Do you have any third party security software installed? We’re not aware of any issues with Windows Defender reporting the app or any of its components as malicious.

‘broth’ is still not flagged as safe.

What do you mean by this, can you share a screenshot? broth (aka broth.itch.zone) is our domain for a service where we host the app’s update files, it’s not a piece of software that goes on your computer. Do you have some kind of firewall rule setup or something?

cloudfare loops

We’re not aware of any outstanding issues with cloudflare loops on the most recent version of the app. It’s possible that you may encounter the cloudflare anti-bot check within the app, and you will need to complete it, but it will not get stuck asking you in a loop

Admin

I believe you have the “Disable new downloads & purchases” option enabled which disables all downloads to files

Admin

Your tax information looks validated on my end, perhaps you recently updated the form?

Pinned ReplyAdmin (1 edit)

I don’t see any open payouts on your account.

As a reminder, your tax information is only validated after open your first payout request. We do not pre-validate accounts, since it incurs a fee to do a validation. (We would be spending hundreds of thousands of dollars on accounts that never earn anything)

We do not put any “holds” on your account while you tax information is on file. You can start operating your account after you fill out the form

https://itch.io/docs/creators/payments#tax-interview

Thanks

Admin

We sent you a reply. Thanks

Admin

You have received an email asking for more information.

As a reminder we do not permit adult oriented content with “minor presenting” characters.

https://itch.io/docs/creators/faq#is-adult-content-allowed

Admin

Glad it was figured out, closing this thread.

Admin

Your account has been reviewed and is eligible for indexing. Thanks

Admin

Your account has been reviewed and is eligible for indexing now. Thanks for your patience.

Admin

Your page has been reviewed and is eligible for indexing now. Thanks for your patience.

Admin

Great game, tablet support?

Admin

cool page

Pinned ReplyAdmin (1 edit)

If your game is depending on a human review then it will be marked as “fresh” at the time of the human review, meaning you will show up at the top of most recent after your page has been reviewed and is eligible for indexing.

It’s worked like this for many years.

Admin

You have to use the itchio embed code to embed a game in another site, you can not use our direct CDN links. In the past the site lock wasn’t being automatically applied but it now is on all new uploads.

You can find it on the distribute tab of your edit game page: https://itch.io/game/upload-embed/2482369

Admin

Don’t double post please

Admin

Wow this is really good, nice work

Admin (2 edits)

the link should be in the same spot, but you can use this link here: https://itch.io/my-feed

Admin

Please use the support tool on your dashboard to contact about payouts: https://itch.io/t/5345077/important-payout-or-tax-related-issues-read-here-no-threads

You’ll have to wait for someone to get back to you.

Payout review also includes an account review so if there’s review requirement on your account for indexing it should also be taken care of when someone reviews your payout.

Thanks

Admin

If you can’t even be bothered to look at your own post to see if it’s formatted correctly then you’re just going to be delisted for spam. Please don’t just dump AI slop into itchio.

Thanks

Admin

Your account has been reviewed, you should be good to go now.

Admin

If it’s a browser based game you, you can try installing it through our desktop app, it’s downloaded through a different CDN host that you should be able to access normally assuming you can access the site normally.

https://itch.io/app

Admin

Your account has been reviewed and the warning has been removed.

Admin

Your account has been reviewed and the warning has been removed.

Pinned ReplyAdmin (1 edit)

Your account has been reviewed and should no longer show a warning to users. Sorry for the inconvenience.

If one of your pages gets flagged for some reason, then it’s possible it can cascade to other pages on your account, which would explain if a page that previously had no issues starts showing a warning. A human staff member will have to review your account to clear any restrictions on your account.

Admin

Once you open your first payout request your tax information will go through the validation process, in the meantime it’s normal for to be pending ‘On File’ until then.

Admin

Sorry for the trouble, we are working on tweaking it to be less restrictive.

We had to go overboard because the malware scammers who were posting comments were actively tricking people into downloading viruses, and that virus would then use to steal that person’s itchio account to continue to attempt to spread the malware. The severity of the malware was very bad, stealing people’s financial and private accounts from their computers.

Admin

are you able to try connecting from a different network? We’re not aware of any downtime on the domain right now