I don’t see any pending posts on your account. Is this with another account?
(Also to give you a more direct answer: yes, scammers will use stolen credit cards to buy something to try to get an account to avoid detection)
There’s no reason that the app shouldn’t work on Windows 10. If the updater isn’t working then I recommend trying to fully uninstall whatever you currently have, then do a fresh install by downloading from https://itch.io/app
Based on what you’re saying it sounds like you’re stuck on an old version of the app. Please make sure you are on the most recent version before posting any issues. As of this post, it’s version v26.9.0.
Edit I checked API key logs for your account and it looks like the last version of the app you connected to the site with was 26.1.9, which is a 2 year old version of the app. Please update!
windows defender being unable to recognize your app as safe
Do you have any third party security software installed? We’re not aware of any issues with Windows Defender reporting the app or any of its components as malicious.
‘broth’ is still not flagged as safe.
What do you mean by this, can you share a screenshot? broth (aka broth.itch.zone) is our domain for a service where we host the app’s update files, it’s not a piece of software that goes on your computer. Do you have some kind of firewall rule setup or something?
cloudfare loops
We’re not aware of any outstanding issues with cloudflare loops on the most recent version of the app. It’s possible that you may encounter the cloudflare anti-bot check within the app, and you will need to complete it, but it will not get stuck asking you in a loop
I don’t see any open payouts on your account.
As a reminder, your tax information is only validated after open your first payout request. We do not pre-validate accounts, since it incurs a fee to do a validation. (We would be spending hundreds of thousands of dollars on accounts that never earn anything)
We do not put any “holds” on your account while you tax information is on file. You can start operating your account after you fill out the form
https://itch.io/docs/creators/payments#tax-interview
Thanks
You have to use the itchio embed code to embed a game in another site, you can not use our direct CDN links. In the past the site lock wasn’t being automatically applied but it now is on all new uploads.
You can find it on the distribute tab of your edit game page: https://itch.io/game/upload-embed/2482369
the link should be in the same spot, but you can use this link here: https://itch.io/my-feed
Please use the support tool on your dashboard to contact about payouts: https://itch.io/t/5345077/important-payout-or-tax-related-issues-read-here-no-threads
You’ll have to wait for someone to get back to you.
Payout review also includes an account review so if there’s review requirement on your account for indexing it should also be taken care of when someone reviews your payout.
Thanks
Your account has been reviewed and should no longer show a warning to users. Sorry for the inconvenience.
If one of your pages gets flagged for some reason, then it’s possible it can cascade to other pages on your account, which would explain if a page that previously had no issues starts showing a warning. A human staff member will have to review your account to clear any restrictions on your account.
Sorry for the trouble, we are working on tweaking it to be less restrictive.
We had to go overboard because the malware scammers who were posting comments were actively tricking people into downloading viruses, and that virus would then use to steal that person’s itchio account to continue to attempt to spread the malware. The severity of the malware was very bad, stealing people’s financial and private accounts from their computers.