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leafoAdmin

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A member registered Feb 26, 2013 · View creator page →

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Admin

We periodically update our list of available fonts from the Google Fonts website. I just updated the font list so the font you’re looking for should now be there.

Admin (9 edits)

Malware is being distributed via Discord with hackers attempting to use itch.io and other sites to trick you into downloading a program that steals your Discord account token, payment information, and more.

  • If you receive a DM from someone you don’t fully trust asking you to download or test their game, DO NOT DOWNLOAD
  • It is safe to view the page, but do not download any untrusted software
  • Games that run in your browser are sandboxed by your browser and pose no risk of infecting your computer
  • Report the page using the report link on the bottom of the page

Based on our understanding the exploit works as follows:

  • Unsuspecting user has the Discord app installed on their Windows computer
  • They receive a DM from someone they may or may not know (it may be someone that hasn’t spoken to you in a long time, or someone from a mutual server)
  • The hacker asks you to test a game they’re working on and provide an itch.io or other link to download the software
  • The software is a program that reads a file at a certain directory on your computer that contains your Discord API token
  • This token gives full access to your account with no restriction on where or how it can be used
  • The scammer uses this token to:
    • Steal your account from you (change password, email)
    • Use stored payment information to spend thousands of dollars on Discord Nitro/Server boosts
    • They may message from your account to your friends list/servers with the same or similar message asking others to download the file
  • We have received reports that Discord support is not handling refunds for these fraudulent payments. This is most likely illegal, keep pressuring them or open disputes if necessary

itch.io is a self publishing platform open to all, which means anyone can publish a page on our platform at any time.[1] Although we have many automated checks to block or suspend users if suspicious activity is detected (including human review in many cases), not all scans and systems are perfect. We’re releasing this notice along with a few other changes to our platform to educate and help prevent this kind of attack until Discord makes the necessary changes to their platform to prevent this type of exploit happening so easily.

itch.io at its core is a public file hosting service. Treat any page you encounter with suspicion if you are unable to vet the creators in any way. If you are concerned about the security of your computer and don’t trust any malware scanners you have on your computer then we recommend you stick to HTML5 games, as they are sandboxed by default. We also provide a Sandboxed mode in our app, but it’s difficult to guarantee security for downloaded software. Your browser is likely the safest sandbox your computer already has.

Note: We will not reveal the specifics of how we handle malware uploads or other illegal activity as it’s very likely the scammers are reading this very thread.

Thanks

[1] Publishing can represent a broad range of states on our platform, from being indexed on our search and browse pages to just having a URL that can be shared. In this case we are referring to just creating a URL you can visit directly by link. In no instances have these pages been promoted by us on any part of our site like the homepage or browse pages

Admin

Stop spamming on people’s pages. Thanks

https://itch.io/docs/general/community-rules

Admin

Stop spamming your game in release announcements.

Thanks

Pinned ReplyAdmin (2 edits)

Please read the rules of the board before posting, don’t use topic titles that aren’t useful to anyone like “Support not responding”

Jam hosts are responsible for handling submission errors. itch.io staff does not step in and make changes to jams unless we have explicit instructions from the hosts.

Generally, if you messed up your submission (deleted file or whatever):

  • Notify the host that you messed up, get permission to fix your submission
  • Remove your submission from the jam (there is a button on the submission page), and fix the page with the correct files (make sure you test it)
  • Send them the link to the game’s page and ask for a late submit URL for that page
  • Click the link they send back to re-submit the game to the jam
Admin

It shouldn’t take 7 days for a game to be indexed, if that’s happening then there could be something else blocking it. In any case, reaching out to support is the best way to get it sorted.

Admin

Sadly, at this time, deleting a collection is permanent and there is no way to recover it. Sorry

Admin (1 edit)

If the developers wish to provide a Steam version with their work on itch.io then they can add Steam keys on itch.io via the “External Keys” functionality. If they have done this, you can access the Steam key with your purchase via your purchase page.

For some of our larger charity bundles, we explicitly disable Steam keys with the purchases. If you’re referring to our Palestine or Racial Justice bundle, then no Steam keys are included. This was written directly on the bundle’s page and the purchase dialog. The point of those bundles was not to claim as many steam keys for as cheap as possible.

We ask that you do not pester developers about adding Steam keys to their page or giving you a Steam key. It’s their decision about how they wish to distribute their work. Comments left on developer pages about giving out Steam keys will be picked up by our spam detector and deleted.

Hope that makes sense,

Thanks

Admin

Thanks for the suggestions. Generally we will merge tags for instances like “sci-fi” and “science fiction.” Often different words have different connotations, so we will not merge those, like your example with Lesbian and Yuri.

Admin

From the rules:

  • Tell us what you’re looking for feedback about Do not just drop a link with zero effort
  • The feedback section is not for self promotion Low effort posts just to share your project’s link will be deleted

Please read the rules or you will be blocked form posting on our community.

Admin

Please do not double post topics, and take a moment to read the rules before you open a topic.

Admin

Please do not post your issue on other people’s topics. If you have a report to make that needs to be escalated to admin you can contact support with links to the offending posts.

Admin (1 edit)

Thanks for understanding, I’ll archive this topic.

If you want to advertise your jam we provide a forum here: https://itch.io/board/533649/game-jams and you can try our discord.

Admin

Your PayPal account is unable to receive payments due to the error you were sent. You will either have to provide a different recipient account on your itch.io account, or contact PayPal to see if there’s anything they can do about your account.

Thanks

Admin (1 edit)

You will be banned. Do not post unsolicited advertisement’s on other people’s communities.

https://itch.io/docs/general/community-rules

Thanks

Admin

Sorry you have to deal with someone like that. I see that you reported those rating when you created this topic. Those accounts should be handled now.

Admin

Were you able to figure it out? I see a Patreon grant on your account created after you made this post. Otherweise, you’ll need to contact support with the details of the game you’re trying to access, and your Patreon account, so we can look it up.

Admin

You already got warned once, stop posting games you are related to or you will be banned.

Thanks

Admin

Sounds like your request timed out in the first one, and in the second one you attempted to use a URL that we generated that had expired. Perhaps something related to your network connection?

Admin

Please stop spamming on people’s comments. Thanks

Admin

We no longer support 32 bit Linux with the most recent version of the app, sorry!

An older version can be found here: https://itchio.itch.io/itch

But, we do not support it any longer, and it will not receive any security updates so use at your own risk.

Admin

We don’t have any monthly subscriptions on our platform. Also stop mass posting about adding games to Steam on people’s comment pages or we’ll remove your ability to post.