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Automatic moderation for comments with links

A topic by npckc created 79 days ago Views: 924 Replies: 21
Viewing posts 1 to 15
(+15)

There seem to have been more spam accounts leaving comments saying things like "Updated version here" with links to suspicious sites. While I delete and report these whenever I receive them, it feels like there should be a way to not have these very obvious spam comments be displayed on game pages. (It is a slight improvement over the porn gif comments that were being spammed previously, at least.)


Would it be possible to implement a feature where comments that link outside of itch are not displayed until the creator of the page approve them? This could be an opt-in feature so creators who want to have their comments be a free-for-all like they are now can still have that, but it could be a nice in-between option for people who don't want to close off comments entirely but also don't want to keep deleting suspicious-looking spam comments, and it would make itch comments safer because people wouldn't be led off itch to suspicious external websites.

(+1)

Yes, this is a problem for me too. Every day, I receive 3-4 spam comments that the spam bot doesn't catch. There should be an option that requires moderator approval for comments containing links before they are posted.

(+1)

What about a limit on how many comments a user can post in say an hour? I feel there is no need to be able to post 50 messages in 30 minutes.

If we can get fancy, use something like Leaky bucket -algorithm, https://en.wikipedia.org/wiki/Leaky_bucket

Set bucket size to 3, so user can post 3 messages in rapid succession. Bucket fills +1 every hour or maybe 30 minutes, so after those three rapid messages user can post one message per hour.

(+2)


As an example, here's a comment I received recently. The text changes up but it's always the same formula with a comment plus a link offsite. These should really be automatically filtered out.

Limiting how many comments user can post per hour would help. At least there would be less of these spam posts by the time posters account gets canceled.

They would easily adapt to such things. A hundred posts in a day is still only roughly a post every 10 minutes for someone that does sleep. And that is about the frequency those fake accounts posts. A hundred a day.

Itch needs to auto moderate them somehow. Why are such accounts spamming for days? Days! You see spam accounts several days old, with posts that have lots of downvotes, yet they still post. Something is wrong here.

They would circumvent this too, I guess. I have seen bot networks and told Itch about the network. Several times. Itch did not remove the fake network. Request 207509 . The network stopped using those accounts and probably cycled them out. I guess it was a test on how to implement fake comments and accounts.

The account posted here is a hacked account btw. The scammers have lots of those. I have seen them by the hundreds. Literally. https://itch.io/t/3512426/itch-is-not-a-safe-place-do-not-download-things  And yeah, it is the usual scammers that now also post comments. You will see on some of those spam accounts some fake games. Or they copied the method from a different group. Does not matter. Itch gets abuse from all sorts of criminals.

(+1)

Hi, I was about to post my own thread about this.  

Itch.io already has the ability to detect links on their platform, and indicate where they are coming from.  I value comments on my page, I don't value people spamming links from malicious sources to it.  

I could even go as far as saying there should be a whitelist that a developer can control, for instance, because I do appreciate people who leave feedback via a youtube video of my work.  

But at the very least, you should be able to give developers the tools to prevent a comment of posting a link onto our comment page.  

(+1)

Was gonna post about this as well. Getting a lot of "updated version here: (link)" comments. 

If you could auto mod certain phrases or make it so comments with links require approval,  it would probably prevent that type of spam.

It's been happening much more frequently lately, we need a solution from itch about this. I'm tempted to submit a support ticket about it.

(1 edit) (+3)

For now what I've done is just use custom CSS to hide any links in comments while still showing the text & indicating to the reader that a link has been removed, but this is not ideal.

CSS used:

.game_comments_widget .post_body p a {display:none;}

.game_comments_widget .post_body p:has(a)::before {content: '[link removed from comment] '}

Thanks for the CSS. I’ll try it out in my projects, and I agree, it’s not ideal. That link-blocking option should be something the creator can toggle on or off. My games get comments with malicious links every day and I have to delete them manually.

(+1)

Hi I forgot to update the CSS here to make it more specific - if you would like to try this code please try using the updated version in the edited post above! 🙏

I sent a request weeks ago to itch.io and they never got back to me on access to CSS, so I'm not sure if there's a solution out of that, and it doesn't seem like itch.io themselves prioritizes this.

I just disabled Comments for all my pages. It's terrible but it's not our fault that this is happening...

(+3)

This topic is 3 months old...and it doesn't look like itch.io did anything to adress the issue!

(+1)

just came on here to complain about the same thing. I'm getting 2-3 of them a day

(+1)

I'm getting spam on both my games 4-5 times a day now, same message every time. Please do something. Allowing you to turn off links or to filter specific links would be a start.

(+1)

Would be neat if they just implemented that simple change, but I've been forced to disable comments from both my games because of this.

(+1)

I still say that limiting rate of postings would help a lot. Recently it is 2 days old accounts that have posted 320 messages. Limiting to one posting per hour would reduce that substantially.

We're absolutly spam-bombed this days. Anything that would make it harder for bots to post hundreds of messages daily would help
- Comments with links automoderation
- Option to ban links in the comments
- Limits for users on the comments number per hour
- Captcha before comments
- Allow for comments only for users that have downloaded/purchased the game/product

Anything!  

I’ve been getting this daily at last for a couple weeks now.

exact same phrase and link, but never caught in the spam filter. 

It’s quite frustrating 

I host a game jam, and almost every single game submitted to it is getting spammed with these links. Can't wait until itch.io actually does something about it.