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Support & contact

Contact itch.io

This is not support for individual games.
itch.io does not develop the games on our marketplace. Please refer to the game's page, or your purchase page, to find contact information for individual developers.

Are you looking for the downloads, activation key, or Steam key for your purchase?
Please read the troubleshooting guide before reaching out to us.

Need help with an account?
Please contact us using an email address that owns the account, otherwise we will not be able to process your request.

Email support@itch.io

Recover purchases

If you've lost the download URL for any of the items you have purchased then enter your email address here to be sent a list of all your game download URLs.

Bugs & feature requests

This is not support for individual games.
itch.io does not develop the games on our marketplace. Please refer to the game's page, or your purchase page, to find contact information for individual developers.

In our community

We have a public community for people to post issues and feature requests: Ideas & Feedback

GitHub

itch.io uses GitHub as a public issues tracker for organizing bugs and feature requests. You can view current issues or open a new one. Please do not share any private account information on our public GitHub issues tracker.