itch.io Community » itch.io » Questions & Support

Itch.io not available in Russia? ERR_CONNECTION_REFUSED and ERR_CONNECTION_TIMED_OUT

A topic by Betty the Bat created May 28, 2024 Views: 10,939 Replies: 91

Viewing posts 1 to 42

Almost everyone in Russia is reporting that no one cannot access the website without VPN.

Error type ether connection timeout or ERR_CONNECTION_REFUSED. Can the devs of itch.io confirm that the website is blocked for Russians?

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leafoPinned ReplyAdmin187 days ago (2 edits) (+9)

Note: We’ve deployed a second IP address to the server as we attempt to debug the regional access issues. We’ve updated our DNS records to point to this IP. Please report back if you are still having issues accessing site.

The new IP is 45.79.115.66

You can use your system’s ping command to check if your computer is using the new IP address: ping itch.io

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Betty the Bat187 days ago(+5)

Everything is working on my side. Even without vpn and proxy extensions. Let's hope that it's the same for everyone.

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zjwan781213186 days ago(+1)

Thank you for your efforts, which have enabled the website to resume normal access in China.

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Gethlight186 days ago(+3)

checked by just accessing one of games i follow so

thank you so much for fixing it!

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Tsessarsky185 days ago

It's all good now. Thank you!

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Lucius19185 days ago

Thx a lot. It works again without any problems.

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leafoPinned ReplyAdmin196 days ago (9 edits) (+3)

We are not blocking any countries from access to our servers. Yesterday we had an outage due to a networking issue that resulted in our host transferring our primary server to a new IP. The updated DNS settings may take time to propagate.

First you’ll want to verify that your requests are going to the IP ~~45.33.107.166~~ (We updated the IP again, see above) to access itch.io.

~~Next, if you have access to curl you could run something like curl -v https://itch.io to see where the failure might be happening.~~ Thanks we have enough examples

Edit: Thanks for showing the curl output, next if possible, could you share the output of traceroute or similar command like this user has done: https://itch.io/post/10006445. Note that this command may expose your IP address, so feel free to redact it from the output before pasting it into the site.

We’ve collected enough information, thanks for helping out.

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NiktoZ196 days ago

Seems It's blocks on right IP address

$ curl -v https://itch.io

* Trying 45.33.107.166:443...

* connect to 45.33.107.166 port 443 failed: Connection refused

* Failed to connect to itch.io port 443 after 318 ms: Couldn't connect to server

* Closing connection 0

curl: (7) Failed to connect to itch.io port 443 after 318 ms: Couldn't connect to server

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Lucius19196 days ago

Yep, same here.

>curl -v https://itch.io

* Trying 45.33.107.166:443...

* connect to 45.33.107.166 port 443 failed: Connection refused

* Failed to connect to itch.io port 443 after 3020 ms: Couldn't connect to server

* Closing connection

curl: (7) Failed to connect to itch.io port 443 after 3020 ms: Couldn't connect to server

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CryNet196 days ago

* Trying 45.33.107.166:443...

* connect to 45.33.107.166 port 443 failed: Connection refused

* Failed to connect to itch.io port 443 after 3093 ms: Couldn't connect to server

* Closing connection

curl: (7) Failed to connect to itch.io port 443 after 3093 ms: Couldn't connect to server

Same issues with connecting

Like Reply

tugokodia196 days ago

curl -v https://itch.io

* Trying 45.33.107.166:443...

* connect to 45.33.107.166 port 443 failed: Connection refused

* Failed to connect to itch.io port 443 after 2915 ms: Connection refused

* Closing connection 0

curl: (7) Failed to connect to itch.io port 443 after 2915 ms: Connection refused

Like Reply

Buny195 days ago

Some people tried from Russia, here is their report

(one said that the request is sent to Russia, then to France, then to Australia, and then lost)

Like Reply

Lucius19195 days ago

Трассировка маршрута к itch.io [45.33.107.166]

с максимальным числом прыжков 30:

1 1 ms <1 мс <1 мс -.-.-.-

2 3 ms 3 ms 3 ms -.-.-.-

3 3 ms 3 ms 3 ms 192.168.126.218

4 3 ms 3 ms 3 ms 77.37.250.225

5 * * * (translation: request timeout) Превышен интервал ожидания для запроса.

6 4 ms 3 ms 4 ms 185.140.151.255

7 42 ms 46 ms 42 ms frkt-cr7.intl.ip.rostelecom.ru [188.128.104.173]

8 39 ms 39 ms 39 ms 217.161.68.33

9 44 ms 44 ms 44 ms telia-gw.fnt.cw.net [195.2.22.238]

10 43 ms 43 ms 43 ms ffm-bb1-link.ip.twelve99.net [62.115.124.116]

11 52 ms 52 ms 61 ms prs-bb1-link.ip.twelve99.net [62.115.123.13]

12 128 ms 125 ms 126 ms ash-bb2-link.ip.twelve99.net [62.115.112.242]

13 144 ms 144 ms 143 ms ash-b2-link.ip.twelve99.net [62.115.123.125]

14 125 ms 125 ms 125 ms akamai-ic-352275.ip.twelve99-cust.net [62.115.184.199]

15 127 ms 127 ms 127 ms ae11.r22.iad02.mag.netarch.akamai.com [23.209.170.118]

16 143 ms 143 ms 143 ms ae4.r23.iad04.icn.netarch.akamai.com [23.209.165.129]

17 143 ms 143 ms 143 ms ae7.r22.iad02.mag.netarch.akamai.com [23.209.165.128]

18 128 ms 128 ms 128 ms ae1.r23.iad02.icn.netarch.akamai.com [23.209.165.137]

19 140 ms 139 ms 139 ms ae9.r02.ord01.icn.netarch.akamai.com [23.32.62.123]

20 195 ms 196 ms 190 ms ae4.r02.sjc01.icn.netarch.akamai.com [23.32.63.27]

21 190 ms 190 ms 190 ms ae2.r11.sjc01.ien.netarch.akamai.com [23.207.232.39]

22 * * * (translation: request timeout) Превышен интервал ожидания для запроса.

23 * * * Превышен интервал ожидания для запроса.

24 * * * Превышен интервал ожидания для запроса.

25 * * * Превышен интервал ожидания для запроса.

26 * * * Превышен интервал ожидания для запроса.

27 * * * Превышен интервал ожидания для запроса.

28 * * * Превышен интервал ожидания для запроса.

29 * * * Превышен интервал ожидания для запроса.

30 * * * Превышен интервал ожидания для запроса.

Like Reply

Sancho194 days ago

PS C:\Users\Sancho> tracert itch.io

Трассировка маршрута к itch.io [45.33.107.166]

с максимальным числом прыжков 30:

1 <1 мс <1 мс <1 мс 192.168.0.1

2 <1 мс <1 мс <1 мс 100.112.20.1

3 3 ms 1 ms 1 ms bar99bras-po1-19.ll-bar.zsttk.ru [82.200.80.33]

4 4 ms 3 ms 3 ms ns-bar201br-be2-259.ll-bar.zsttk.ru [82.200.80.5]

5 2 ms 2 ms 2 ms brl06.transtelecom.net [188.43.4.170]

6 56 ms 41 ms 41 ms mskn15-Lo1.transtelecom.net [217.150.55.234]

7 60 ms * * sto-b9-link.ip.twelve99.net [62.115.60.28]

8 59 ms 58 ms 58 ms sto-bb2-link.ip.twelve99.net [62.115.139.186]

9 67 ms 67 ms 67 ms kbn-bb6-link.ip.twelve99.net [62.115.139.173]

10 1131 ms 1107 ms 1111 ms nyk-bb2-link.ip.twelve99.net [80.91.254.91]

11 143 ms 146 ms 145 ms nyk-b13-link.ip.twelve99.net [62.115.135.163]

12 145 ms 151 ms 146 ms akamai-ic-372768.ip.twelve99-cust.net [62.115.50.15]

13 144 ms 146 ms 143 ms ae2.r01.ewr01.icn.netarch.akamai.com [23.203.154.36]

14 175 ms 175 ms 176 ms ae19.r01.ord01.icn.netarch.akamai.com [23.193.113.37]

15 226 ms 225 ms 234 ms ae8.r01.sjc01.icn.netarch.akamai.com [23.32.63.47]

16 213 ms 212 ms 212 ms ae0.r02.sjc01.icn.netarch.akamai.com [23.32.63.75]

17 211 ms 210 ms 210 ms ae2.r12.sjc01.ien.netarch.akamai.com [23.207.232.41]

18 234 ms 231 ms 223 ms a23-203-158-53.deploy.static.akamaitechnologies.com [23.203.158.53]

19 * * * Превышен интервал ожидания для запроса.

20 * * * Превышен интервал ожидания для запроса.

21 * * * Превышен интервал ожидания для запроса.

22 211 ms 210 ms 210 ms 45-33-107-166.ip.linodeusercontent.com [45.33.107.166]

Трассировка завершена.

Like Reply

Mr TbSite194 days ago

I hope the site gets fixed, I thought it was an evil corporation again, destroying the site like what happened with Google 😿, good what now he work, only now, I still miss cdn and because of them, avatars and covers channels and news from YouTubers and bloggers do not load

Like Reply

Deleted post189 days ago

Deleted 100 days ago

Mr TbSite188 days ago

the site did not work without VPN and Play Market, too, I think all the services died, well, they received a fine of 900 thousand for Twitch & Telegram

Like Reply

Mr TbSite188 days ago

Well, from Google too

Like Reply

Абсолютный Михаил190 days ago

C:\Users\xxx>tracert itch.io

Трассировка маршрута к itch.io [45.33.107.166]
с максимальным числом прыжков 30:

1 <1 мс <1 мс <1 мс 192.xxx.xxx.xxx
2 1 ms <1 мс <1 мс 172.xxx.xxx.xxx
3 1 ms 1 ms 1 ms dynamicip-109-xxx-xxx-xxx.pppoe.tula.ertelecom.ru [109.xxx.xxx.xxx]
4 18 ms 12 ms 17 ms ertelekom-ic-335559.ip.twelve99-cust.net [62.xxx.xxx.xxx]
5 10 ms 10 ms 10 ms mow-b4-link.ip.twelve99.net [62.115.12.109]
6 10 ms 10 ms 10 ms mow-b8-link.ip.twelve99.net [62.115.135.107]
7 10 ms 10 ms 10 ms mow-b5-link.ip.twelve99.net [62.115.135.108]
8 29 ms 29 ms 29 ms sto-bb2-link.ip.twelve99.net [62.115.141.22]
9 30 ms 30 ms 30 ms kbn-bb6-link.ip.twelve99.net [62.115.139.173]
10 * * * Превышен интервал ожидания для запроса.
11 * * 111 ms nyk-b13-link.ip.twelve99.net [62.115.135.163]
12 108 ms 108 ms 108 ms akamai-ic-372768.ip.twelve99-cust.net [62.115.50.15]
13 108 ms 108 ms 108 ms ae2.r01.ewr01.icn.netarch.akamai.com [23.203.154.36]
14 124 ms 124 ms 124 ms ae19.r01.ord01.icn.netarch.akamai.com [23.193.113.37]
15 181 ms 182 ms 181 ms ae8.r01.sjc01.icn.netarch.akamai.com [23.32.63.47]
16 175 ms 175 ms 175 ms ae0.r02.sjc01.icn.netarch.akamai.com [23.32.63.75]
17 176 ms 175 ms 176 ms ae2.r11.sjc01.ien.netarch.akamai.com [23.207.232.39]
18 176 ms 176 ms 176 ms a23-203-158-51.deploy.static.akamaitechnologies.com [23.203.158.51]
19 * * * Превышен интервал ожидания для запроса.
20 * * * Превышен интервал ожидания для запроса.
21 * * * Превышен интервал ожидания для запроса.
22 176 ms 176 ms 176 ms 45-33-107-166.ip.linodeusercontent.com [45.33.107.166]

Трассировка завершена.

Like Reply

OwOlew732190 days ago(+1)

It was not the site itself that was blocked, but a web game with terrible content, and the site itself fell under distribution

we go to the website "Registry Monitoring" from Roskomsvoboda, we drive it into the search "itch.io ". It becomes clear that the site was blocked because of some kind of game "Manya Lovit Vanyu".

Like Reply

TrashboxBobylev190 days ago

This game was blocked for a bunch of time, and the rest of site was accessible; it is not the reason.

Like Reply

popanitow189 days ago

C:\Users\distruct>tracert itch.io

Трассировка маршрута к itch.io [45.33.107.166]

с максимальным числом прыжков 30:

1 <1 мс <1 мс <1 мс XiaoQiang [192.168.31.1]

2 * * * Превышен интервал ожидания для запроса.

3 * * * Превышен интервал ожидания для запроса.

4 * * * Превышен интервал ожидания для запроса.

5 * * * Превышен интервал ожидания для запроса.

6 * * * Превышен интервал ожидания для запроса.

7 * * * Превышен интервал ожидания для запроса.

8 * * * Превышен интервал ожидания для запроса.

9 * * * Превышен интервал ожидания для запроса.

10 * * * Превышен интервал ожидания для запроса.

11 * * * Превышен интервал ожидания для запроса.

12 * * * Превышен интервал ожидания для запроса.

13 * * * Превышен интервал ожидания для запроса.

14 * * * Превышен интервал ожидания для запроса.

15 * * * Превышен интервал ожидания для запроса.

16 * * * Превышен интервал ожидания для запроса.

17 * * * Превышен интервал ожидания для запроса.

18 * * * Превышен интервал ожидания для запроса.

19 * * * Превышен интервал ожидания для запроса.

20 * * * Превышен интервал ожидания для запроса.

21 * * * Превышен интервал ожидания для запроса.

22 * * * Превышен интервал ожидания для запроса.

23 230 ms 230 ms 232 ms 45-33-107-166.ip.linodeusercontent.com [45.33.107.166]

Трассировка завершена.

Like Reply

NiktoZ196 days ago

Maybe it's blocking to avoid ddos.

Like Reply

meownsk196 days ago(+1)

Still not available. It's not DNS, cause the domain is resolving. But the site is still not opening (ERR_CONNECTION_REFUSED)

Like Reply

CryNet196 days ago

Yeah, there are some issues to connecting to the site.

* Trying 45.33.107.166:443...

* connect to 45.33.107.166 port 443 failed: Connection refused

* Failed to connect to itch.io port 443 after 3093 ms: Couldn't connect to server

* Closing connection

curl: (7) Failed to connect to itch.io port 443 after 3093 ms: Couldn't connect to server

Like Reply

Xelizy196 days ago

HTTP/1.1 301 Moved Permanently

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leafoAdmin195 days ago

This is perfectly normal, it means that you have established connection with the sever over HTTP and it’s instructing you to connect via HTTPS

Like Reply

Betty the Bat196 days ago

I hope it will solve itself but for now there is just no access to site without vpn. And that's just sad.

Like Reply

Cosmo Myzrail Gorynych195 days ago

Tracert:

PS C:\Windows\system32> tracert itch.io

Трассировка маршрута к itch.io [45.33.107.166]
с максимальным числом прыжков 30:

  1     2 ms     1 ms     1 ms  192.168.189.37
  2    60 ms     *       60 ms  10.241.253.19
  3   107 ms    66 ms    75 ms  10.241.253.30
  4   781 ms    94 ms    62 ms  10.241.255.32
  5    61 ms    63 ms    60 ms  10.241.255.35
  6    61 ms    64 ms    67 ms  10.241.255.24
  7    69 ms    63 ms    67 ms  10.241.17.254
  8    68 ms    60 ms    68 ms  172.25.242.32
  9    65 ms    68 ms    68 ms  172.25.129.175
 10    75 ms    62 ms    60 ms  185.211.156.227
 11   353 ms   700 ms    77 ms  telia.inet2.ru [85.112.122.15]
 12    62 ms    59 ms    62 ms  mow-b5-link.ip.twelve99.net [62.115.142.176]
 13    83 ms   112 ms    92 ms  sto-bb2-link.ip.twelve99.net [62.115.141.22]
 14   128 ms   102 ms    96 ms  kbn-bb6-link.ip.twelve99.net [62.115.139.173]
 15   202 ms   185 ms   358 ms  nyk-bb2-link.ip.twelve99.net [80.91.254.91]
 16   198 ms     *        *     nyk-b13-link.ip.twelve99.net [62.115.135.163]
 17   172 ms   174 ms   186 ms  akamai-ic-372768.ip.twelve99-cust.net [62.115.50.15]
 18   175 ms   174 ms   176 ms  ae2.r01.ewr01.icn.netarch.akamai.com [23.203.154.36]
 19   192 ms   229 ms   196 ms  ae19.r01.ord01.icn.netarch.akamai.com [23.193.113.37]
 20   659 ms   491 ms   191 ms  ae0.r02.ord01.icn.netarch.akamai.com [23.32.63.81]
 21   245 ms   247 ms   245 ms  ae4.r02.sjc01.icn.netarch.akamai.com [23.32.63.27]
 22   283 ms   238 ms   253 ms  ae2.r12.sjc01.ien.netarch.akamai.com [23.207.232.41]
 23     *        *        *     (Translation: request timeout) Превышен интервал ожидания для запроса.
 24     *        *        *     Превышен интервал ожидания для запроса.
 25     *        *        *     Превышен интервал ожидания для запроса.
 26     *        *        *     Превышен интервал ожидания для запроса.
 27     *        *        *     Превышен интервал ожидания для запроса.
 28     *        *        *     Превышен интервал ожидания для запроса.
 29     *        *        *     Превышен интервал ожидания для запроса.
 30     *        *        *     Превышен интервал ожидания для запроса.

Like Reply

leafoAdmin195 days ago

Thank you, this helps

Like Reply

Totschlanger195 days ago(+1)

on 2IP - this is what shown after checking site accessibility

Like Reply

Lucius19195 days ago(+2)

It's not rkn. itch.io is not in their blocklist.

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DimmKG195 days ago (1 edit) (+1)

I've found out, that one game from the website is in Roskomnadzor blocklist

https://greenky-man.itch.io/manya-lovit-vanyu

It can be checked in https://blocklist.rkn.gov.ru

Like Reply

DimmKG195 days ago

HTTP and direct IP connections work, but HTTPS not working

PS C:\Users\dimmkg> curl -v http://itch.io
*   Trying 45.33.107.166:80...
* Connected to itch.io (45.33.107.166) port 80
> GET / HTTP/1.1
> Host: itch.io
> User-Agent: curl/8.4.0
> Accept: */*
>
< HTTP/1.1 301 Moved Permanently
< Date: Wed, 29 May 2024 19:54:12 GMT
< Content-Type: text/html
< Transfer-Encoding: chunked
< Connection: keep-alive
< Location: https://itch.io/
< Server: lapis
<
<html>
<head><title>301 Moved Permanently</title></head>
<body>
<center><h1>301 Moved Permanently</h1></center>
<hr><center>openresty</center>
</body>
</html>
* Connection #0 to host itch.io left intact
PS C:\Users\dimmkg> curl -v https://itch.io
*   Trying 45.33.107.166:443...
* connect to 45.33.107.166 port 443 failed: Connection refused
* Failed to connect to itch.io port 443 after 3190 ms: Couldn't connect to server
* Closing connection
curl: (7) Failed to connect to itch.io port 443 after 3190 ms: Couldn't connect to server
PS C:\Users\dimmkg> curl -v 45.33.107.166
*   Trying 45.33.107.166:80...
* Connected to 45.33.107.166 (45.33.107.166) port 80
> GET / HTTP/1.1
> Host: 45.33.107.166
> User-Agent: curl/8.4.0
> Accept: */*
>
< HTTP/1.1 404 Not Found
< Date: Wed, 29 May 2024 19:54:33 GMT
< Content-Type: text/html
< Content-Length: 150
< Connection: keep-alive
< Server: lapis
<
<html>
<head><title>404 Not Found</title></head>
<body>
<center><h1>404 Not Found</h1></center>
<hr><center>openresty</center>
</body>
</html>
* Connection #0 to host 45.33.107.166 left intact

Like Reply

leafoAdmin195 days ago

interesting find, thanks for the report

Like Reply

Bogudan193 days ago

I've long observed this as their (rkn) standart practive for HTTPS sites: one link is enough to block entire site because "we don't know what page exactly is being requested" (not citation).

Like Reply

shortcat195 days ago(+1)

As you can see in this independent registry, that game page was blocked back in 2022. May that be that before itch.io update a few days ago they've been able to look though https and block that particular page only and now that it's no longer possible it falls back to blocking the entire website?

Like Reply

shortcat195 days ago

The website doesn't open despite what looks like a mostly succesfull tracert. I use 1.1.1.1 and 8.8.8.8 for dns on this pc.

Tracing route to itch.io [45.33.107.166]
over a maximum of 30 hops:
  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2    <1 ms    <1 ms    <1 ms  212.1.234.133
  3     1 ms     1 ms     1 ms  212.1.243.74
  4     1 ms     1 ms     1 ms  178.178.112.240
  5    24 ms    24 ms    24 ms  10.222.69.137
  6    24 ms    23 ms    23 ms  10.222.77.22
  7     *        *        *     Request timed out.
  8     *        *        *     Request timed out.
  9    36 ms    36 ms    36 ms  war-b3-link.ip.twelve99.net [213.248.101.206]
 10    43 ms    43 ms    43 ms  ffm-bb2-link.ip.twelve99.net [62.115.120.20]
 11    49 ms    49 ms    49 ms  prs-bb2-link.ip.twelve99.net [62.115.122.138]
 12   119 ms   119 ms   119 ms  rest-bb1-link.ip.twelve99.net [62.115.122.159]
 13   135 ms   135 ms   136 ms  ash-b2-link.ip.twelve99.net [62.115.123.123]
 14   119 ms   119 ms   119 ms  akamai-ic-352275.ip.twelve99-cust.net [62.115.184.199]
 15   119 ms   119 ms   119 ms  ae11.r21.iad02.mag.netarch.akamai.com [23.209.170.116]
 16   118 ms   118 ms   118 ms  ae3.r21.iad04.icn.netarch.akamai.com [23.209.170.81]
 17   134 ms   134 ms   134 ms  ae1.r22.iad04.mag.netarch.akamai.com [23.209.170.66]
 18   137 ms   136 ms   136 ms  ae3.r23.iad02.icn.netarch.akamai.com [23.209.165.141]
 19   147 ms   147 ms   147 ms  ae9.r02.ord01.icn.netarch.akamai.com [23.32.62.123]
 20   131 ms   131 ms   131 ms  ae0.r01.ord01.icn.netarch.akamai.com [23.32.63.80]
 21   181 ms   180 ms   180 ms  ae16.r01.sjc01.icn.netarch.akamai.com [23.32.62.79]
 22   181 ms   181 ms   181 ms  ae0.r02.sjc01.icn.netarch.akamai.com [23.32.63.75]
 23   196 ms   196 ms   196 ms  ae2.r11.sjc01.ien.netarch.akamai.com [23.207.232.39]
 24   196 ms   182 ms   186 ms  a23-203-158-51.deploy.static.akamaitechnologies.com [23.203.158.51]
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28   182 ms   182 ms   188 ms  45-33-107-166.ip.linodeusercontent.com [45.33.107.166]
Trace complete.

Like Reply

shortcat195 days ago

Correction: they must be blocking greenky-man.itch.io subdomain which should be possible I guess unlike blocking a particular page under http?

The symptoms (ERR_CONNECTION_REFUSED instead of ERR_TIMED_OUT) aren't like any other website blockage on my particular ISP as far as I've seen.

Like Reply

Lucius19195 days ago

It's one game, not full site. It was in blocklist for a long time and there were no problems with other games.

Like Reply

Betty the Bat195 days ago

Sending my tracert. Hope it helps.

Трассировка маршрута к itch.io [45.33.107.166]

с максимальным числом прыжков 30:

1 <1 мс <1 мс <1 мс 192.168.1.1

2 17 ms 17 ms 17 ms 100.96.184.1

3 17 ms 17 ms 16 ms 87.226.146.42

4 18 ms 17 ms 17 ms 87.226.139.42

5 35 ms 35 ms 35 ms 185.140.151.249

6 * * * Превышен интервал ожидания для запроса.

7 75 ms 75 ms 76 ms 217.161.68.33

8 71 ms 71 ms 71 ms telia-gw.fnt.cw.net [195.2.22.238]

9 72 ms 72 ms 72 ms ffm-bb2-link.ip.twelve99.net [62.115.124.118]

10 * * * Превышен интервал ожидания для запроса.

11 90 ms * * prs-bb2-link.ip.twelve99.net [62.115.137.5]

12 162 ms 162 ms 162 ms rest-bb1-link.ip.twelve99.net [62.115.122.159]

13 * 166 ms * ash-b2-link.ip.twelve99.net [62.115.123.123]

14 166 ms 166 ms 166 ms akamai-ic-352275.ip.twelve99-cust.net [62.115.184.199]

15 165 ms 166 ms 166 ms ae11.r21.iad02.mag.netarch.akamai.com [23.209.170.116]

16 171 ms 171 ms 170 ms ae3.r23.iad04.icn.netarch.akamai.com [23.209.165.127]

17 171 ms 171 ms 171 ms ae12.r22.iad04.mag.netarch.akamai.com [23.209.170.140]

18 160 ms 160 ms 160 ms ae3.r23.iad02.icn.netarch.akamai.com [23.209.165.141]

19 171 ms 171 ms 171 ms ae9.r02.ord01.icn.netarch.akamai.com [23.32.62.123]

20 218 ms 218 ms 218 ms ae4.r02.sjc01.icn.netarch.akamai.com [23.32.63.27]

21 221 ms 221 ms 221 ms ae2.r11.sjc01.ien.netarch.akamai.com [23.207.232.39]

22 * * * Превышен интервал ожидания для запроса.

23 * * * Превышен интервал ожидания для запроса.

24 * * * Превышен интервал ожидания для запроса.

25 * * * Превышен интервал ожидания для запроса.

26 * * * Превышен интервал ожидания для запроса.

27 * * * Превышен интервал ожидания для запроса.

28 * * * Превышен интервал ожидания для запроса.

29 * * * Превышен интервал ожидания для запроса.

30 * * * Превышен интервал ожидания для запроса.

Трассировка завершена.

Like Reply

Deleted post195 days ago

Deleted 195 days ago

No Time To PlayModerator195 days ago

Language, please.

Like Reply

TrashboxBobylev195 days ago

PS C:\Users\Administrator> tracert itch.io

Tracing route to itch.io [45.33.107.166]

over a maximum of 30 hops:

1 1 ms 1 ms 2 ms 192.168.76.244

2 78 ms 55 ms 39 ms 10.10.64.87

3 69 ms 33 ms 55 ms 10.10.23.39

4 42 ms 56 ms 39 ms 10.10.103.141

5 * * * Request timed out.

6 * * * Request timed out.

7 46 ms 38 ms 37 ms 10.10.23.24

8 * * * Request timed out.

9 76 ms 68 ms 49 ms node5nsk.beelinegprs.ru [217.118.79.5]

10 220 ms 285 ms 280 ms pe03.Nsk.gldn.net [194.67.59.33]

11 123 ms 125 ms * mx01.Stockholm.gldn.net [79.104.235.78]

12 249 ms 351 ms * sto-b9-link.ip.twelve99.net [62.115.44.72]

13 131 ms 149 ms 106 ms sto-bb2-link.ip.twelve99.net [62.115.139.186]

14 127 ms 138 ms 112 ms kbn-bb6-link.ip.twelve99.net [62.115.139.173]

15 194 ms 221 ms 194 ms nyk-bb2-link.ip.twelve99.net [80.91.254.91]

16 * 212 ms * nyk-b13-link.ip.twelve99.net [62.115.135.163]

17 194 ms 226 ms 186 ms akamai-ic-372768.ip.twelve99-cust.net [62.115.50.15]

18 219 ms 200 ms 199 ms ae2.r01.ewr01.icn.netarch.akamai.com [23.203.154.36]

19 * * * Request timed out.

20 * * * Request timed out.

21 294 ms 285 ms 318 ms ae4.r02.sjc01.icn.netarch.akamai.com [23.32.63.27]

22 306 ms 287 ms 272 ms ae2.r12.sjc01.ien.netarch.akamai.com [23.207.232.41]

23 296 ms 285 ms 273 ms a23-203-158-53.deploy.static.akamaitechnologies.com [23.203.158.53]

24 * * * Request timed out.

25 * * * Request timed out.

26 * * * Request timed out.

27 975 ms 482 ms 294 ms 45-33-107-166.ip.linodeusercontent.com [45.33.107.166]

Trace complete.

Like Reply

Sharkus194 days ago

It is also impossible to connect. Only works with VPN. Probably blocked by "Roskomnadzor"? 🤔

Like Reply

Xelizy194 days ago (2 edits)

At 11 o'clock Moscow time it worked without VPN, but now it doesn't work. Traceroute output: traceroute to itch.io (45.33.107.166), 30 hops max, 60 byte packets 1 * * * 2 * * * 3 * * * 4 * * * 5 * * * 6 * * * 7 31.173.234.62 (31.173.234.62) 40.759 ms 40.049 ms 45.175 ms 8 31.173.234.53 (31.173.234.53) 44.171 ms 50.874 ms 50.205 ms 9 45-33-107-166.ip.linodeusercontent.com (45.33.107.166) 375.210 ms 374.383 ms 373.153 ms

Like Reply

Xelizy194 days ago (1 edit)

At 11 o'clock Moscow time it worked without VPN, but now it doesn't work. This message was duplicated by a bug.

Like Reply

DimmKG194 days ago (1 edit)

tracert outputs:

ER-Telecom ISP:

Tracing route to itch.io [45.33.107.166]
over a maximum of 30 hops:
  1     1 ms    <1 ms     1 ms  192.168.***.***
  2     9 ms     4 ms    10 ms  ***
  3     2 ms     2 ms     2 ms  net130.234.188-148.ertelecom.ru [188.234.130.148]
  4    52 ms    52 ms    53 ms  ertelekom-ic-381104.ip.twelve99-cust.net [213.248.97.53]
  5    49 ms    50 ms    50 ms  sap-b5-link.ip.twelve99.net [213.248.97.52]
  6    63 ms    62 ms    62 ms  sto-bb2-link.ip.twelve99.net [80.91.250.99]
  7    69 ms    68 ms    69 ms  kbn-bb6-link.ip.twelve99.net [62.115.139.173]
  8   147 ms   146 ms   147 ms  nyk-bb2-link.ip.twelve99.net [80.91.254.91]
  9     *        *      192 ms  nyk-b13-link.ip.twelve99.net [62.115.135.163]
 10   248 ms   202 ms   202 ms  akamai-ic-372768.ip.twelve99-cust.net [62.115.50.15]
 11   210 ms   203 ms   202 ms  ae2.r01.ewr01.icn.netarch.akamai.com [23.203.154.36]
 12   214 ms   201 ms   305 ms  ae6.r21.iad04.icn.netarch.akamai.com [23.193.112.222]
 13   203 ms   202 ms   149 ms  ae1.r22.iad04.mag.netarch.akamai.com [23.209.170.66]
 14   158 ms   202 ms   202 ms  ae3.r23.iad02.icn.netarch.akamai.com [23.209.165.141]
 15   249 ms   163 ms   241 ms  ae9.r02.ord01.icn.netarch.akamai.com [23.32.62.123]
 16   254 ms   230 ms   229 ms  ae4.r02.sjc01.icn.netarch.akamai.com [23.32.63.27]
 17   228 ms   228 ms   228 ms  ae2.r12.sjc01.ien.netarch.akamai.com [23.207.232.41]
 18   236 ms   231 ms   282 ms  a23-203-158-53.deploy.static.akamaitechnologies.com [23.203.158.53]
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22   275 ms   305 ms   304 ms  45-33-107-166.ip.linodeusercontent.com [45.33.107.166]

Megafon mobile network:

Tracing route to itch.io [45.33.107.166]
over a maximum of 30 hops:
  1     5 ms    12 ms     5 ms  192.168.***.***
  2     *        *        *     Request timed out.
  3     *        *        *     Request timed out.
  4     *        *        *     Request timed out.
  5     *        *        *     Request timed out.
  6     *        *        *     Request timed out.
  7     *        *        *     Request timed out.
  8     *        *        *     Request timed out.
  9    69 ms    45 ms   414 ms  85.26.206.24
 10   414 ms   327 ms   400 ms  45-33-107-166.ip.linodeusercontent.com [45.33.107.166]

Like Reply

Kurosawa Aoi194 days ago

1 3 ms 4 ms 2 ms 192.168.43.1

2 * * * Превышен интервал ожидания для запроса.

3 66 ms 52 ms 57 ms 10.220.2.130

4 46 ms 53 ms 43 ms 10.220.7.85

5 65 ms 58 ms 61 ms 10.220.7.94

6 53 ms 39 ms 38 ms 10.220.6.46

7 45 ms 40 ms 38 ms 176.59.63.128

8 * * * Превышен интервал ожидания для запроса.

9 67 ms 54 ms 123 ms 185.140.151.249

10 94 ms * * frkt-cr7.intl.ip.rostelecom.ru [188.128.104.173]

11 132 ms 106 ms 81 ms 217.161.68.33

12 84 ms 88 ms 77 ms telia-gw.fnt.cw.net [195.2.22.238]

13 * * 107 ms ffm-bb1-link.ip.twelve99.net [62.115.124.116]

14 95 ms 86 ms * prs-bb1-link.ip.twelve99.net [62.115.123.13]

15 175 ms 161 ms 179 ms ash-bb2-link.ip.twelve99.net [62.115.112.242]

16 192 ms 200 ms 193 ms ash-b2-link.ip.twelve99.net [62.115.123.125]

17 181 ms 169 ms 214 ms akamai-ic-352275.ip.twelve99-cust.net [62.115.184.199]

18 211 ms 189 ms 190 ms ae11.r22.iad04.mag.netarch.akamai.com [23.209.170.114]

19 196 ms 181 ms 182 ms ae23.r01.iad02.icn.netarch.akamai.com [23.209.165.97]

20 183 ms 198 ms 212 ms ae1.r21.iad02.mag.netarch.akamai.com [23.209.165.90]

21 209 ms 199 ms 192 ms ae0.r23.iad02.icn.netarch.akamai.com [23.209.165.135]

22 224 ms 190 ms 178 ms ae9.r02.ord01.icn.netarch.akamai.com [23.32.62.123]

23 233 ms 205 ms 182 ms ae0.r01.ord01.icn.netarch.akamai.com [23.32.63.80]

24 263 ms 238 ms 228 ms ae16.r01.sjc01.icn.netarch.akamai.com [23.32.62.79]

25 283 ms 237 ms 231 ms ae0.r02.sjc01.icn.netarch.akamai.com [23.32.63.75]

26 237 ms 264 ms 276 ms ae2.r11.sjc01.ien.netarch.akamai.com [23.207.232.39]

27 233 ms 252 ms 238 ms a23-203-158-51.deploy.static.akamaitechnologies.com [23.203.158.51]

28 * * * Превышен интервал ожидания для запроса.

29 * * * Превышен интервал ожидания для запроса.

30 * * * Превышен интервал ожидания для запроса.

Like Reply

Kurosawa Aoi194 days ago

With VPN

1 1 ms 1 ms 1 ms 192.168.43.1

2 * * * Превышен интервал ожидания для запроса.

3 71 ms 56 ms 81 ms 10.220.2.130

4 69 ms 48 ms 42 ms 10.220.7.85

5 76 ms 66 ms 78 ms 10.220.7.94

6 * * 93 ms 10.220.6.46

7 * * * Превышен интервал ожидания для запроса.

8 61 ms 53 ms * 94.25.21.193

9 66 ms 46 ms 76 ms 185.140.151.249

10 * * * Превышен интервал ожидания для запроса.

11 120 ms 120 ms 120 ms 217.161.68.33

12 112 ms 86 ms 79 ms telia-gw.fnt.cw.net [195.2.22.238]

13 * 109 ms 90 ms ffm-bb1-link.ip.twelve99.net [62.115.124.116]

14 * 122 ms 113 ms prs-bb1-link.ip.twelve99.net [62.115.123.13]

15 272 ms 194 ms 193 ms ash-bb2-link.ip.twelve99.net [62.115.112.242]

16 199 ms 233 ms 212 ms ash-b2-link.ip.twelve99.net [62.115.123.125]

17 1440 ms 1405 ms 1572 ms akamai-ic-352275.ip.twelve99-cust.net [62.115.184.199]

18 1248 ms * 1290 ms ae11.r22.iad04.mag.netarch.akamai.com [23.209.170.114]

19 * * * Превышен интервал ожидания для запроса.

20 812 ms 1670 ms * ae1.r21.iad02.mag.netarch.akamai.com [23.209.165.90]

21 1642 ms * 1414 ms ae0.r23.iad02.icn.netarch.akamai.com [23.209.165.135]

22 1308 ms 1592 ms 1010 ms ae9.r02.ord01.icn.netarch.akamai.com [23.32.62.123]

23 1528 ms 541 ms 410 ms ae0.r01.ord01.icn.netarch.akamai.com [23.32.63.80]

24 1519 ms 1285 ms 500 ms ae16.r01.sjc01.icn.netarch.akamai.com [23.32.62.79]

25 816 ms 984 ms 1284 ms ae0.r02.sjc01.icn.netarch.akamai.com [23.32.63.75]

26 1299 ms 1670 ms 268 ms ae2.r11.sjc01.ien.netarch.akamai.com [23.207.232.39]

27 479 ms 690 ms 400 ms a23-203-158-51.deploy.static.akamaitechnologies.com [23.203.158.51]

28 * * * Превышен интервал ожидания для запроса.

29 * * * Превышен интервал ожидания для запроса.

30 * * * Превышен интервал ожидания для запроса.

Like Reply

dimadivan194 days ago

traceroute to 45.33.107.166 (45.33.107.166), 30 hops max, 60 byte packets  
1  _gateway (192.168.1.1)  2.805 ms  2.753 ms  3.598 ms  
2  217.79.28.1 (217.79.28.1)  5.138 ms  5.106 ms  5.134 ms  
3  217.79.16.221 (217.79.16.221)  5.104 ms  5.109 ms  5.081 ms  
4  host-217-79-16-230.vis.ru (217.79.16.230)  5.085 ms  7.437 ms  7.406 ms  
5  195.248.236.225 (195.248.236.225)  6.070 ms  6.042 ms  6.065 ms  
6  92.50.193.17 (92.50.193.17)  7.342 ms  4.279 ms  4.320 ms  
7  95.167.92.161 (95.167.92.161)  7.552 ms 95.167.92.165 (95.167.92.165)  4.972 ms  5.006 ms  
8  * * *  
9  217.161.68.33 (217.161.68.33)  58.492 ms  53.258 ms  58.471 ms 
10  telia-gw.fnt.cw.net (195.2.22.238)  50.764 ms  56.875 ms  56.863 ms 
11  * * ffm-bb1-link.ip.twelve99.net (62.115.124.116)  56.861 ms 
12  adm-bb2-link.ip.twelve99.net (62.115.137.222)  147.739 ms prs-bb2-link.ip.twelve99.net (62.115.122.138)  64.466 ms prs-bb1-link.ip.twelve99.net (62.115.123.13)  64.442 ms 
13  rest-bb1-link.ip.twelve99.net (62.115.122.159)  140.206 ms  135.494 ms  141.524 ms 
14  ash-b2-link.ip.twelve99.net (62.115.123.125)  145.878 ms  141.482 ms * 
15  akamai-ic-352275.ip.twelve99-cust.net (62.115.184.199)  139.972 ms  139.960 ms  143.658 ms 
16  ae11.r21.iad04.mag.netarch.akamai.com (23.209.170.112)  145.222 ms  150.073 ms  146.177 ms 
17  ae22.r02.iad02.icn.netarch.akamai.com (23.209.165.103)  147.858 ms  148.594 ms  147.350 ms 
18  ae2.r21.iad02.mag.netarch.akamai.com (23.209.165.98)  139.744 ms  144.896 ms  144.581 ms 
19  ae0.r23.iad02.icn.netarch.akamai.com (23.209.165.135)  140.748 ms  144.731 ms  149.310 ms 
20  ae9.r02.ord01.icn.netarch.akamai.com (23.32.62.123)  156.535 ms  156.934 ms  155.766 ms 
21  ae4.r02.sjc01.icn.netarch.akamai.com (23.32.63.27)  204.497 ms  204.459 ms  204.657 ms 
22  ae2.r11.sjc01.ien.netarch.akamai.com (23.207.232.39)  208.404 ms  205.944 ms  203.006 ms 
23  a23-203-158-51.deploy.static.akamaitechnologies.com (23.203.158.51)  209.123 ms  199.482 ms  209.990 ms 
24  * * * 
25  * * * 
26  * * * 
27  45-33-107-166.ip.linodeusercontent.com (45.33.107.166)  212.797 ms  203.034 ms *

Like Reply

dimadivan194 days ago

It seems, there is no service on port 443

Starting Nmap 7.80 ( https://nmap.org ) at 2024-05-31 11:13 +04 
Nmap scan report for 45-33-107-166.ip.linodeusercontent.com (45.33.107.166) 
Host is up (0.21s latency). 
Not shown: 996 closed ports 
PORT    STATE    SERVICE 
80/tcp  open     http 
135/tcp filtered msrpc 
139/tcp filtered netbios-ssn 
445/tcp filtered microsoft-ds  
Nmap done: 1 IP address (1 host up) scanned in 10.92 seconds

Like Reply

MrMFS193 days ago (1 edit) (+4)

Found the solution how to connect to itch without VPN

Add to hosts file this:
173.255.209.84 itch.io

I don't know how safe it is and etc., but it worked to me
(solution was found somewhere in dephts of the internet)

At this time (31/05/24, ~18:00-18:30 MSK) i have only 2 ways: VPN or this solution. Nothing else helped

UPD (01/06/24 ~12:00 MSK)
It seems to be working only with main itch web-page. You can't enter the game page with this method

Like Reply

Betty the Bat193 days ago

Wait... It worked.
Сработало.

Пропишите это в Hosts. Я без ВПН наконец-то захожу.

Like Reply

Betty the Bat193 days ago

Still. It helped me so at least that's something. Thank you soo much.

Like Reply

Betty the Bat193 days ago

wait... It's not working fully. Like i cannot open game pages.

Like Reply

leafoAdmin192 days ago (1 edit)

Where did you get that IP address?

Like Reply

Deleted post191 days ago

Deleted 184 days ago

575solar194 days ago

Please do not censor your site, leave it as it is. This is Russia's fault, not yours.

Те, кто выбирает быть обоссанным, вместо того чтобы быть заблокированным в России, в итоге будут и заблокированы, и обоссаны.

Like Reply

pileofkobolds193 days ago

But the site is not blocked in russia?

Like Reply

Betty the Bat193 days ago

Well? Any luck with the problem? Or there is no chance to solve this problem?

Like Reply

Betty the Bat193 days ago(+2)

MrMFS found the solution but it's not working fully.

Game pages woks differently (example. Game dismantled. URL starts like this bigprojectalone.itch.io) because of the custom link name, hosts stops working and again we are having "error_connection_refused". If i'm gonna add this to hosts "173.255.209.84 bigprojectalone.itch.io" it suddenly working again.

The problem is... Everyone's pages is named differently... so you have to manually add them into hosts if you wanna have access to the site.

Like Reply

DimmKG193 days ago (1 edit)

Interesting find. Thank you for workaround!

Despite this, website is not stable, sometimes connection fails and it doesn't open (firefox error: NS_ERROR_UKNOWN_HOST)

Like Reply

DimmKG193 days ago

When I opened forbidden game page, I got PR_CONNECT_RESET_ERROR

From this I can assume, that the blocking works as it should (only for one page)

Hopefully, the problem is on itch.io side, and the website will be fixed soon.

Like Reply

Lucius19193 days ago (1 edit) (+1)

It's just a guess, but can it be that the problem is with ssl-certificate?

As we can see with curl, we can't connect to https, but it connects to http.

C:\Users\lion1>curl -v https://itch.io

* Trying 45.33.107.166:443...

* connect to 45.33.107.166 port 443 failed: Connection refused

* Failed to connect to itch.io port 443 after 3068 ms: Couldn't connect to server

* Closing connection

curl: (7) Failed to connect to itch.io port 443 after 3068 ms: Couldn't connect to server

C:\Users\lion1>curl -v http://itch.io

* Trying 45.33.107.166:80...

* Connected to itch.io (45.33.107.166) port 80

> GET / HTTP/1.1

> Host: itch.io

> User-Agent: curl/8.4.0

> Accept: */*

>

< HTTP/1.1 301 Moved Permanently

< Date: Sat, 01 Jun 2024 06:56:37 GMT

< Content-Type: text/html

< Transfer-Encoding: chunked

< Connection: keep-alive

< Location: https://itch.io/

< Server: lapis

<

<html>

<head><title>301 Moved Permanently</title></head>

<body>

<center><h1>301 Moved Permanently</h1></center>

<hr><center>openresty</center>

</body>

</html>

* Connection #0 to host itch.io left intact

So can it be, that ssl-certificate has "exclude Russia" option after update and changing dns? As i see they have such option: https://techdocs.akamai.com/cps/docs/select-network-settings (i assume the site uses linode and akamai, judging by the traceroute)

It's only my guess, so excuse me and ignore it, if it's just some drivel.

Like Reply

Fernando Tanzo193 days ago

I found the answer to that question. RKN has blocked access to the ip address 104.26.8.198 and because of this it is impossible to access the site through the browser. Packets are sent and receive a response. It is this ip address that is blocked and nothing can be done.

Like Reply

Lucius19193 days ago

What ip is it? itch.io is 45.33.107.166. When u try to enter blocked sites u get "ERR_CONNECTION_RESET" or "DNS_PROBE_FINISHED_NXDOMAIN". Trying to enter itch.io i get "ERR_CONNECTION_REFUSED". Also as u can see it is blocked since 2016. So why problem appears only now? U posted it just for hype?

Also it looks like this now:

Like Reply

Fernando Tanzo192 days ago

No hype, if you just type in the command line ping www.itch.io and you will get the same address, but if you enter through https, the command line will not understand such an address, only through www. No argument, yes, the address is different if you search through https. I personally only get the “ERR_CONNECTION_REFUSED” message in the browser.

Like Reply

Lucius19192 days ago

If you ping itch.io. Without https or www, you'll get the ip that was written by admin.

You get “ERR_CONNECTION_REFUSED” only on itch.io or other blocked sites too? Any example? just wanna check what error will i get.

Like Reply

Lucius19192 days ago

i get [188.114.98.224] when i ping www.itch.io. This ip address is part of cloudflare network (security system of site, i assume). 104.26.8.198 is also part of this network. I think that's not a problem.

Like Reply

Betty the Bat192 days ago(+2)

MrMFS solution stopped working today...

Like Reply

NiktoZ192 days ago

I checked by telnet and there no 443 port for itch.io from RU IP's

I can connect to 80 port as well, there no blocks from RU ISP's or gov.

Maybe requests refused by your balancers or some ddos protectors?

It's like nginx fault in configs

Like Reply

Tsessarsky191 days ago(+1)

Yep. It feels like their new IP address is behind some kind of firewall that unfortunately for us happens to be blocking both Russia and China IP's. At first i thought it was ISP/government/censor block but since China took a hit as well (at the same time) i bet that's the case.

Like Reply

Deleted post191 days ago

Deleted 191 days ago

Skelefang191 days ago(+1)

It looks like this site won't work in Russia anymore, and I can't use the app via VPN (which is important to me). Are there any alternatives?

Like Reply

Betty the Bat191 days ago

We are still trying to figure out the cause of all of this. I don't whana loose access to the site.

Like Reply

Skelefang191 days ago(+1)

It makes me so sad. Besides, I don't understand at all what the people above are saying and doing.

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TrashboxBobylev191 days ago(+2)

It's debugging the connection to the site and how it is routed, which can help in determining what part of server doesn't let Russian IPs to connect.

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Xelizy190 days ago (1 edit)

It works now.

Yesterday it worked for four hours. But now the whole day and still does not work without VPN.

My provider said all I can do is wait and pray.

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corruptor2037190 days ago

No, it doesn't

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Xelizy190 days ago (1 edit)

wget w.w.w.itch.io

--2024-06-04 19:30:24-- http://w.w.w.itch.io/

Resolving w.w.w.itch.io (w.w.w.itch.io)... 45.33.107.166

Connecting to w.w.w.itch.io (w.w.w.itch.io)|45.33.107.166|:80... connected.

HTTP request sent, awaiting response... 301 Moved Permanently

Location: https://w.w.w.itch.io/ [following]

--2024-06-04 19:30:25-- https://w.w.w.itch.io/

Connecting to w.w.w.itch.io (w.w.w.itch.io)|45.33.107.166|:443... connected.

ERROR: no certificate subject alternative name matches

requested host name ‘w.w.w.itch.io’.

To connect to w.w.w.itch.io insecurely, use `--no-check-certificate'.

wget itch.io

--2024-06-04 19:34:58-- http://itch.io/

Resolving itch.io (itch.io)... 45.33.107.166

Connecting to itch.io (itch.io)|45.33.107.166|:80... connected.

HTTP request sent, awaiting response... 301 Moved Permanently

Location: https://itch.io/ [following]

--2024-06-04 19:34:59-- https://itch.io/

Connecting to itch.io (itch.io)|45.33.107.166|:443... connected.

HTTP request sent, awaiting response... 200 OK

Length: unspecified [text/html]

Saving to: ‘index.html.4’

index.html.4 106.36K 26.8KB/s in 4.0s

2024-06-04 19:35:05 (26.8 KB/s) - ‘index.html.4’ saved [108912]

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Betty the Bat190 days ago

Still not working for me.

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Xelizy190 days ago

If I understand correctly, the problem is somewhere between the ISP and RIPE NCC. If this is true, the problem will probably be resolved soon.

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ajcrwl190 days ago (2 edits) (+1)

my two tracerts, with vpn and without, end with exactly the same set of lines, yet the website is still inaccessible from a Russian IP.

when browsing without a vpn, my browser tells me that the connection isn't secure and there is no SSL certificate. however, a vpn with european ip gets access without issues in the same browser and loads the certificate.

i asked someone else to try, and they said that their normal ip had no access, however using a vpn which connects to an ip within russia they were able to load the website. not sure what's going on there, i asked them to also check what certificate they get on the vpn, still waiting for the response.

upd: just heard back from the other person. they use Kaspersky Antivirus which somehow installs its own ssl certificates, so that's why the website could be opened from Russia.

ps. i do not recommend installing Kaspersky to fix the issue.

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Betty the Bat187 days ago(+1)

Now getting "there was an error with your request" when trying to enter the site without vpn.
Fast proxy extension now is providing access without vpn so that's something.

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Lucius19187 days ago (1 edit)

Yep, thx. FastProxy works, but thre was info, that this extension is not safe. So i hope that itch.io will work without any extensions again.

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Totschlanger187 days ago (2 edits) (+10)

at the moment, 22:19 Moscow time - I can open a website without VPN or any other things , is that the case for everyone, or is it just me?

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TheJohnyFeeD187 days ago(+4)

Same. 23:25, Moscow. Website completely works without VPN.

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ajcrwl187 days ago(+4)

Same here half the country away from you, just refreshed and everything works!

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TrashboxBobylev183 days ago

Everything works too, can finally access this conversation without windscribe or something.

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BlacklightVoid186 days ago

Strangely enough, but now I have «itch.io» it starts normally with RealProxy. I've been waiting for a whole week for access to the site to return.

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konstantin.fedorov149 days ago

The issue is apperaed once again

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a_potemkin149 days ago (1 edit)

Doubling! Yesterday I've lost the access too.

"ping itch.io" command reports 0% packetloss and 197 ms average, but the browser is not loading website without VPN turned on.

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Totschlanger148 days ago

Для всех тех у кого возникают повторы - проблемы вероятнее всего на стороне провайдеров, у меня были проблемы, но не конкретно с этим сайтом, а с другими, попробуйте (если у вас есть возможность) заходить через телефон используя мобильный интернет, а не домашний , если это помогает - то это провайдер, если нет - то пользуйтесь ВПН, сайт могут искусственно замедлять для Русских пользователей

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a_potemkin148 days ago

Странно, но у меня решилось всё само собой. Ростелеком ответил, что с их стороны никаких ограничений для этого сайта нет, и еще через несколько часов всё заработало без впн.

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