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hechelion

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A member registered Sep 22, 2018 · View creator page →

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On the project page, at the very bottom, there's a link that says "delete game."

If someone has claimed your game (for example, through donations), you'll need to contact support to delete your project.

The best option, instead of deleting that "demo" and creating another project, would be to update it.

Itch is primarily a video game site, but it allows you to upload and sell any type of digital content, such as assets, comics, or books.

The general guidelines are here:

https://itch.io/docs/creators/quality-guidelines

When you create a project, you'll see several main categories, such as: Games, Tools, Game Assets, Comics, Books, Physical Games, Albums & Soundtracks, Game Mods, and Everything Else.

As the creator, you should select the category that best suits your content. For example, if it's a short story in PDF format, it could go in Books.

https://itch.io/books

If the story can be played online and has interactive elements, you could mark it as a game and add the tag "interactive fiction."

https://itch.io/games/tag-interactive-fiction

Keep in mind that the site is related to video games, and users come looking for that. For example, in the Books section, most of the books are related to video games, and it's very rare to find something outside of that theme. Itch doesn't prohibit it, but if you publish a book of poems, chances are none of Itch's users will be interested, but you can still upload and sell it on Itch.

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I am certain it has

Computers don't make those kinds of errors. If the server counts 1053, it's 100% certain that the ZIP file contains 1053 files.

The error must be happening when you create the ZIP file (either manually or using Butter). You might be adding an extra folder, or perhaps they're part of the RPG Maker executables that are added to your game files.

Try extracting the ZIP file and see what's different compared to your game folder. That's how you'll find out why there are 54 extra files.

If you need further assistance, you'll need to share the ZIP file so I can analyze it.

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No, these aren't sacred answers, and we all agree they need updating. The moderator himself has mentioned this several times (and he's a volunteer, by the way; he doesn't get paid).

But when you get asked the same questions multiple times every day, you try to point people in the right direction instead of answering the same thing 100 times a week (which, by the way, he does for free).

You'd better tell that to the OP, I'm just answering and I don't use RPG Maker.

If you can't reduce the number of files to less than 1000, you'll have to do without the web version and leave the game only in download mode, where you don't have that problem.

I think it refers to a web game, where there is a limit of 1000 files.

As @redonihunter already told you, Itch doesn't block content in any way. If a game isn't working for you, it's for technical reasons. If all games using a certain engine aren't working, it's because your computer is too old or too limited, and the only solution is to upgrade.

I understand it's not the best answer, but it's not possible to perform miracles if your computer doesn't meet the minimum requirements for a game.

Harassment is no joke. It's best to contact support directly, as this forum is answered by the community, not the staff, so it's not the right place to make these kinds of reports.

Second, your title violates the rules of this subforum, which state: 

Use a descriptive title so others with similar issues or questions may find an answer. Titles like 'Help me!', 'Support not responding', 'Payouts are BROKEN', 'hello', etc. are not allowed. We may immediately close your topic. When you post here, you are asking the community for help; this is not a direct line of communication to site admins (that is, support). Create your topic in a way that will allow others with similar questions to find it.
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That's because you're in the wrong menu; "payment processors" is for direct payments.

You can set up your Payoneer account to withdraw money from Itch in the dashboard/payouts under "Payout Destination".

https://itch.io/dashboard/payouts


No.

Servers that focus on more general topics (visual novel, shmups, etc) usually have a dedicated channel for promotion, so I don't see the problem.
But if it's a server dedicated to a single game, then it really doesn't make sense to ask to promote other games there.

If you have a server for a specific game, the problem is that most of the people who come to promote it aren't actually members of the community, but rather people who simply want to spam and take advantage of the server's visibility.

In a small community, it wouldn't be a problem, because most users know each other and it's easy to tell when someone is spamming, but in medium to large communities, it's difficult to make that distinction, so it's best to prohibit it.

Payoneer is only available for withdrawals from Itch using the "collect by Itch" method.

If you use "direct to you," you can only use PayPal and/or Stripe.

You don't need to do anything. It should work by default, but without any additional information, it's difficult to know what the problem might be.

Check that you haven't muted the virtual machine settings or set the volume to 0.

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For "direct to you," you absolutely need a business account, since in this mode, you're the one selling directly to buyers, and PayPal requires a business account to accept credit card payments.
(EDIT: One correction: if I remember correctly, Itch uses Stripe to process credit card payments, so it might be possible to use a personal account on "direct to you".)

If you use the "Collected by Itch.io" mode, it doesn't matter, as PayPal allows you to have occasional sales or receive money from Itch to your personal account.

Personal advice: if you create a business account, you must have a legally registered business in your country. If PayPal detects any suspicious activity, they may request documentation proving your business is legitimate, and without this documentation, you risk having your account closed.

You can see the fees here:

https://www.paypal.com/business/paypal-business-fees

But basically, you'll get around a 5% commission on each sale (regardless of the Itch method you use). If you use "Collected by Itch.io," when Itch transfers the money to you, there's an additional fee, which I believe has a maximum value of $5 USD.

If you want to transfer money from your PayPal account to your bank, there's another fee, and if the currency used is different, PayPal's exchange rate will always be unfavorable.

If you download and run the game from the Itch application, it runs precisely in a sandbox mode.

I just saw this.

I have a short, narrative-driven game I created for a game jam, but it plays like those old adventure games where you interact with graphical elements using the cursor, so it could be a good fit for your channel.

Also, I'm a Spanish-speaking developer, so the game is available in both Spanish (the game's original language) and English.
https://hechelion.itch.io/invunche

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You mean this game?
https://daivuk.itch.io/quod

The author himself tells you that the 64kb executable is compressed/obfuscated, which often triggers antivirus alerts.

Try the uncompressed version that's also available.

NOTE: I'm not endorsing or confirming that this is a false positive. That depends on your judgment, but in computing, if something doesn't seem safe, it's best not to run it.

NOTE 2: Try using the Itch application, which allows you to run games in sandbox mode. This reduces the risk of your computer being infected or hacked (keep in mind that reducing the risk isn't the same as eliminating it entirely, so still be careful about what you open on your computer).

EDDIT:

I just sent the executable to Jotti and it's detected as a risky application by several antivirus programs. It's possible it's just a false positive, but I, personally (and I emphasize that this is my personal opinion), wouldn't run it on my computer.


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You should consult with a lawyer.

But as far as I understand (and I admit I don't know much about the subject), in the USA there's no law that requires a platform to provide that kind of protection, so what you're asking for is something that doesn't exist and doesn't make sense.

There are laws for educational institutions, but not for platforms like Itch.

Depending on the state where you live, there might be laws that allow you to report the aggressor. Even so, I return to my first piece of advice: consult with a lawyer, because often what you consider bullying might not be considered as such under the law, and you could be exposed to a countersuit. So don't trust what you read on the internet and consult with a legitimate lawyer in this area, who can advise you.

My personal opinion, but threatening legal action against a platform, instead of taking legal action directly against the aggressor, seems pointless to me. But again, don't ask online; consult a specialized lawyer to avoid getting into any legal trouble that could cost you a lot of money if handled incorrectly.


Why do itch do nothing about reported bullying?

Regarding this question, two things could be happening. Itch's staff is small, and they may not have reviewed your report yet.

Or, they reviewed it, and the evidence you presented isn't enough to prove you're actually being harassment.

Itch doesn't usually respond; instead, they analyze the situation and take action if necessary. If you're expecting an email saying you're right and explaining what they're going to do, that's not going to happen.

What might happen is that they delete any messages where you're being threatened and block or ban the other person's account, but they won't send you an email notifying you of their actions.

EDIT:

Since harassment is a serious issue, I recommend going to the help forum, posting your ticket number, explaining the problem simply and briefly, and politely requesting the moderator to inform a staff member about your support ticket.

If your game was paid (and especially if it's your first project), it will almost certainly require manual review by the staff.

I can't tell you if switching to free-to-play makes any difference in the queue, and unfortunately, no one can tell you exactly how long it will take. That's private information handled by the staff, and this forum is answered by the community, not by Itch support.

Personally, I always recommend that people wait at least two weeks before assuming there's been an error and contacting support, as I've seen in several posts that most cases are usually resolved within that time. During periods of high demand, that timeframe can be three to four weeks, but that doesn't seem to be the case right now.

I couldn't say for sure; as far as I recall, there's no option to hide game ratings.

There is an option, as a developer, that allows you to hide your game's rating, but I understand this isn't a problem since I can see your game's rating.

I see it without any problem, where the stars always go in all games.


What you're describing, I think you can do with any language and almost any engine.

The three most used engines are Unreal (it's not very user-friendly from the start if you don't know anything about programming).

Unity and Godot; these two are quite similar. They're very popular, so they have large communities, and there are many guides and tutorials to help you get started from scratch.

Unity is controlled by a company; it's free to use for creating games, but depending on your annual sales, you have to pay them a royalty. Also, a few years ago there was an issue because they wanted to charge for each game download, and as a result, many people no longer support Unity.

Godot is an open-source alternative; it's free, with no royalties of any kind, regardless of your annual earnings.

If you look beyond these three, you can find many engines, but the choice depends on your needs. Some engines are specifically designed for people who don't know how to program or have limited programming skills, such as GDevelop. Personally, I don't recommend using them. They're usually fine for simple things, but when you need to do something complex, you often have to resort to programming, so I recommend learning instead of avoiding it. But they're an option, and they can be useful if you're only interested in producing a game and not in the process of creating it.

Your first commercial game will typically require a manual review by the staff, and while there's no way to know how long that review will take, I recommend waiting two to three weeks before assuming there might be an error.

Most likely, they'll review your page and account within the next week, and if nothing suspicious is found, you'll be indexed.

Take what I'm about to tell you with a grain of salt, as I'm saying this from memory based on what I recall reading. But I think the Itch app uses Chromium as its base for displaying content, and it seems to me that the latest versions are no longer compatible with Windows 7. (The same problem that makes the current Steam client incompatible with Windows 7.)

You have to keep in mind that Itch doesn't apply any filters or requirements to the offers in that subforum; anyone can apply or offer. So you're going to find all sorts of people: professionals, non-professionals, good people, bad people, etc.

In my personal experience and what I've seen, I'd say that the experience is generally quite positive, and I'm sorry to hear what happened to you. Someone blocking you without any explanation is very abrupt and rude, but it's not common. I recommend you keep looking and promoting yourself.

Itch's staff doesn't respond to this forum (the administrator sometimes replies to a post or two, but very rarely), and this isn't a way to contact them or get an official response. If you need an official response, you'll have to contact support.

Regarding your question, I think you're referring to the fact that Itch has two ways of handling payments. One is where Itch is the seller, Itch charges the player, and then you request a withdrawal from Itch. In that case, Itch manages the VAT and provides limited information to the developer, which doesn't include any addresses (at least in my case, it has never provided me with any addresses of the buyers of my game).

The other way, which is "direct to you," allows the seller to collect payment directly from the player. Even though it's on Itch, you pay the developer directly, and they are responsible for the VAT. I've never used it, but from what I understand, in this case, that information goes directly to the buyer, since they act as the entity that collects the payment.

Is there an issue with how the game is packaged that is causing the system to incorrectly detect it as being password-protected? Thanks.

From what I've seen, that's a generic message and doesn't necessarily mean it's the reason for your game being quarantined.

The staff very rarely explains why a game is quarantined (possibly to prevent malicious actors from learning how to circumvent security measures). It's possible your file was detected as a false positive, or that for some reason it couldn't be scanned, which is why that warning message is displayed to any user who tries to download it.

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It's the same thing.

The staff has to review your case, and the time it takes varies greatly, so there's no way to give you a specific answer.

Some cases are resolved in a few hours, others take weeks, and in some cases, if it's determined that you've violated a rule, they simply don't lift the ban.

For additional information to give you some context: Itch doesn't usually review or approve posts (that's why there's no waiting period). By default, you can post.

If an algorithm that Itch uses determines that your posts are suspicious, it blocks your posts until they are manually approved.

Moderators can't index or change your game's status, and the staff responsible for that doesn't inform them of any changes.

Yelling at him won't get you anywhere, because it's not up to him.

Itch is not accepting paid games with content deemed NSFW for indexing. The games that are listed are errors, and once the staff notices these errors, they deindex them.

I know that a tag and a sensitive content check are two different things. Personally, I think there's a bug in Itch's code, but in the words of the administrator on Discord, those games are mislabeled; they should already have a tag indicating adult content.

Itch doesn't have a staff capable of reviewing every game before it's published.

Most games are published and indexed, trusting that the developers are honest.

Itch has a "bot" that, through a secret algorithm, can deindex a game and place it on a manual review list. This means that the game must wait to be reviewed by a human staff member, but this only affects some games, and many others are indexed immediately without any prior review.

When you find a game with adult content (especially pornographic) when you shouldn't, it's almost certain that the game wasn't properly tagged by the author (sometimes it's an honest mistake, other times the developers try to circumvent the system).

In those cases, as already mentioned, the best thing to do is use the report button at the bottom of the game to bring it to the staff's attention.

For example, the game "TAffy Tales," judging by the images, is clearly NSFW, but if you check its tags, you'll see that the author didn't include any adult content tags:

2D, Characters, Pixel Art, Singleplayer, Story Rich, uberpie

It's possible the author is trying to get their game indexed (despite selling it), hoping to slip under the staff's radar.

Interesante propuesta, buen uso del concepto de infinito y de loop. y bastante trabajados los gráficos. Me parece una excelente entrega.

I'm not sure I fully understood your question.

But in Ren'Py, you normally have a folder called "game" next to the Ren'Py executable.

All your game content should be contained within that "game" folder, and it's what's usually referred to as the "game base."

I see your game is indexed.

If you have any doubts, search by your username. If the game appears, it's because it's indexed.


read this:

https://itch.io/docs/creators/html5#zip-file-requirements

pleas read this:
https://itch.io/t/4120453/unofficial-search-and-indexing-faq

Some games require manual review by staff before being indexed, and this appears to be the case with your game.

This review can take anywhere from a few hours to several weeks, depending on staff workload. Staff members typically don't respond, as in most cases, the game simply needs to wait its turn for review.

Two more things: this forum is community-driven and not the best place to try to contact staff. If you need the moderator to notify staff about your issue, you should have included your support ticket number (pleas read the previous link)

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Regardless of what we say, the best thing is to report it to the staff so they can determine whether or not it's correct for them to be indexed. I'm inclined to think it's a mistake, since it would be difficult to determine the criteria without playing and knowing each game in depth.