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hechelion

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A member registered Sep 22, 2018 · View creator page →

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Itch doesn't charge you for the transfer; normally the fee will be charged by the receiving platform, and it's best to ask them directly, as it usually depends on the country and currency you use.

https://www.payoneer.com/pricing/

Regardless of the country, if you use "Collected by itch.io," you must withdraw the money to a PayPal or Payoneer account.

Stripe is only available if you use "Direct to You."

Bank transfer is not an option for everyday transactions, and the admin has clarified that they only make bank transfers in specific situations, such as for charity, where a large sum of money needs to be transferred only once.

I have several games created with Pygame and exported to the web.

As others have mentioned, Python is a high-level language, designed to be easy to use, but it's not hardware-optimized like some other languages, and Pygame, depending on your game's resolution, requires a lot of CPU cycles.

You can optimize by vectorizing, using parallel processing, or leveraging GPU acceleration, but all of these tend to cause problems with Pygbag. So, the truth is, not every game programmed in Pygame is playable on the web.

In my experience, the same game that runs at 165 FPS on the desktop version will drop to 30 or 20 FPS on the web version,  If you're going to use Pygbag, it's best if your game has a low resolution or is a slow-paced game, like an interactive fiction game.

Regardless, you should be aware that the performance you can achieve in web games will always be worse than what you can get natively. If your game is very demanding, you'll need to find a language that's well-optimized, and you'll likely have to make cuts or optimize your game.
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- Typically, installers require elevated privileges, which is often a security red flag.

- With platforms like Steam or GOG having launchers, many players don't want to or don't know how to deal with installers and will prefer not to use them.

- An installer game isn't compatible with the Itch launcher, and if you want to bring your game to Steam in the future, it can't be an installer.

These days, it's not advisable to distribute your game as an installer unless absolutely necessary.

If you still need to do it, Inno Setup was one of the best options; if not  the best option I used. But it's been easily over a decade since I've done anything that needs to be distributed as an installer.

As far as I remember, it has always been there, but I have the impression that due to bots and scams that became very recurrent a few months ago, Itch modified the algorithm that detects suspicious movements and the number of false positives has increased.

It's in the documentation and has been repeated in many posts on this forum.:

Validation will take place after you open your first payout request.

https://itch.io/docs/creators/payments#tax-interview

Once you complete the interview, you can start selling on Itch. When you request your first withdrawal, Itch validates your interview (which costs $3 and is deducted from your first withdrawal).


When you post here you are asking the community to help you, this is not a direct line of communication to site admins (that is support).
To ensure that you request is tied to your account and prioritized appropriately, please contact us using the email address you have connected to your account. If you still need to make a topic about a Support Request, you must include your ticket ID with your message.

I've been developing games as a hobby for decades. I've tried various engines and different approaches, from creating games directly using DirectX, to building games in assembly language, to making small games with Unity, Unreal Engine, Godot, and some very small and obscure engines like OpenBOR.

Personally, I agree with you; IDEs like VS Code are usually more convenient to use, but it depends on what you want to achieve. Creating a stable and optimal framework to run your game typically takes time and requires knowledge, so I only recommend it to people who specifically want to learn that aspect of game development.

The advantage of an engine is that it usually saves you that part of the work and allows people to jump straight into developing their game instead of getting bogged down in technical details.

Lately, due to time constraints, I've been using Python and VS Code, and most of what I have now on Itch is built that way.

Itch is a place for independent developers, and you'll find all sorts. People who use Unity, Godot, Unreal, and so on. And also many people who don't use any engine at all.

The more generic and universal your files are, the more people they'll reach. If you want to package them for a specific engine, then you should see it as an extra, not your primary way of distributing your assets.

When you post here you are asking the community to help you, this is not a direct line of communication to site admins (that is support).

To ensure that you request is tied to your account and prioritized appropriately, please contact us using the email address you have connected to your account. If you still need to make a topic about a Support Request, you must include your ticket ID with your message.

You didn't specify what error you're getting or if the error only occurs with this game or any Itch content.

Sometimes, ISPs in certain countries have issues with Itch servers. Try downloading with a VPN.

From what I can see, it's a paid game, but you didn't mention that. If you bought it and can't download it, you should try contacting support and requesting a refund.

Hi, I don't think the moderator can handle this, as it sounds more like something the staff should look into.

The best thing to do is contact Itch support, since this forum is answered by the community and the moderator isn't a staff member, but a volunteer moderator from the community.

When you post here you are asking the community to help you, this is not a direct line of communication to site admins (that is support).

I'm going to be very honest. Living independently usually requires many more hours and energy than an office job. The mistake many people make is thinking they'll develop a fun hobby and that it will turn into money. When you really want to earn money, that hobby usually becomes a job, and a more demanding one at that.

I don't know what country you live in, but generally, if you're self-employed and you don't want to work one week, no one is going to cover those hours. That's money you'll lose, it's that simple. And when you have to force yourself to work and meet goals and deadlines, you lose a lot of the fun.

Some people have no problem with that and are happy doing what they do, but it depends on the person. In my experience, if you have to ask around, chances are you're not that type.

If you really want me to tell you something... So, you should know that video games are an ultra-saturated market, full of people like you (and with the arrival of AI, the number of independent developers has skyrocketed) who are creating their games with the intention of making a living from it. The harsh reality is that for every success story, there are hundreds (if not thousands) of failures.

As others have mentioned, it's a lottery. But you're young and you have time to try.

Hi.

When you post here you are asking the community to help you, this is not a direct line of communication to site admins (that is support).

The problem is that no one in the community can give you an answer; you have to deal with those kinds of restrictions through support, and the problem is that support can take anywhere from a few hours to weeks.

Okay, let's take this step by step.

This forum is answered by the community, not the staff. I'm clarifying this because you won't find any official answers here, and no one can tell you exactly why your game is in quarantine.

The rules stipulate that if you still request support, you must include your support ticket number (which you haven't done). This way, the moderator might bring that ticket to the staff's attention.

As far as we know, Itch has an algorithm that determines if a game or creator is considered high-risk and their projects should be reviewed by a staff member. The same applies to quarantine. Your project, for some reason (or combination of reasons), has been automatically quarantined, and until it's manually reviewed by a staff member, you won't be released from quarantine.

--How long does it take the staff to resolve this issue?
It varies greatly. In some cases, it takes a few hours, in others weeks, and I've even seen cases that have taken months. There are cases that have never been resolved, and I personally suspect that the staff has decided that the game or creator shouldn't be indexed. The problem is, there's never any communication clarifying this. Personally, if you try contacting support and months go by without your game being indexed, it's best to assume that for some reason you're not eligible for indexing.

--Why is an account ineligible?
The staff very rarely clarifies this. The few times I've seen these cases on the forum or Discord, it's usually because the creator has broken a rule, for example, spamming the game in Jam, lying in the description of sensitive content, etc. If your game or you haven't broken any rules, normally, your game will be reviewed within a couple of weeks, and if everything is okay, they'll lift the quarantine and index it.

-- But the rules say...
I'll tell you what I've seen over the years I've been participating in Itch, and I'll explain, based on my experience, how Itch works. Many others agree that it would be good to rewrite the rules to make Itch's operation clearer.

-- What can I do?
Contact support and be patient. From what I've seen, they're usually willing to help, but unfortunately, the staff is very small and they're often very busy, so they rarely respond beyond what's absolutely necessary.

here:
https://itch.io/board/580406/ideas-feedback

But, you are not the first one with this request. 

Please do not create topics asking how long it will take for support to reply to you. Different questions may take different amount of time to respond, typically we will respond within a 1-3 days but it may take longer depending on the type of issue. If you haven't already, search for existing topics or check to FAQ to ensure that your question has not been answered elsewhere. To ensure that you request is tied to your account and prioritized appropriately, please contact us using the email address you have connected to your account. If you still need to make a topic about a Support Request, you must include your ticket ID with your message.

Unfortunately, it's not currently possible to selectively "ignore" or "hide" content on Itch (you can hide an entire tag or hide all NSFW content, but Itch doesn't give you many other options).

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I solved it using a function that looked at the neighbors and assigned a different tile depending on the neighborhood value.

This image is from a game I was preparing for a game jam, but I didn't manage to finish it and therefore didn't present it. Logically, it generates an ASCII map where a "logically" wall is transformed into a different graphic tile depending on whether or not it has "floor" surrounding it.


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Perhaps you didn't understand me correctly; what you're trying to do is called "bug tracking." The market is full of applications of this type; it's not just one alternative, there are dozens of them. Look at this link I just found where they show you about 30 of the best ones.

https://www.softwaretestingmaterial.com/popular-defect-tracking-tools/

For example, there are bug tracking tools that link to GitHub, and GitHub is a well-known tool.

Regarding your proposal, I reiterate, there are several alternatives. Unless you offer me something more convenient, it's unlikely you'll attract any attention. I wish you the best, but I think you should start by researching what's available on the market before setting the monthly price.

There's a lot of competition in the market; several companies already offer the same thing. Some are free, while others start at around $30 per month, but they're proven and offer many more features, like GitHub integration, for example.

The question isn't whether someone would be willing to pay $9 for your solution, but rather why they should choose your solution over the dozens of others already on the market.

The page owner is the one who needs to approve that comment. The problem is that Itch doesn't notify users of pending messages, and the moderation option is hard to find.

If this happens with all your comments, it's best to contact support.

View this community's rules…

When you post here you are asking the community to help you, this is not a direct line of communication to site admins (that is support).
When you post here you are asking the community to help you, this is not a direct line of communication to site admins (that is support).

None of us here can help you with your ticket. The most that can happen is that the moderator will inform the administrator of your ticket number, but that won't necessarily get your case reviewed before its turn.

If I may suggest, while you wait, you should try using Butler. The upload limit is doubled when using that tool, but several people have reported being able to upload more than the 2 GB you'd theoretically have when using Butler compared to uploading games using the website.

The only way to do this is through "DLC," creating a project for each deck you want to sell and activating the condition that they must already own the base project to purchase that DLC.

The downside is that Itch doesn't have a shopping cart, and if someone wants to buy your eight decks, they'll have to make eight separate purchases, resulting in eight transaction fees.

Itch doesn't allow you to selectively purchase files within the same project. Instead, it has a Tier system, designed so that people "donate" a higher amount than the suggested price or the base purchase price and receive rewards based on that extra amount. Note that in the per-file pricing system, the condition for accessing that file is having made a purchase with a total value equal to or greater than the file's price.

If you have eight files priced at $3 each, to access all eight files, a single purchase of $3 or more is sufficient.

For what you're proposing, the only way I can think of is for you to have 8 separate projects/pages.

It's in the documentation and has been repeated in many posts on this forum.:

Validation will take place after you open your first payout request.

https://itch.io/docs/creators/payments#tax-interview

Have you already requested your first withdrawal or not yet?

It's in the documentation and has been repeated in many posts on this forum.:

Validation will take place after you open your first payout request.

https://itch.io/docs/creators/payments#tax-interview

"Mercado Pago" doesn't work across the entire LATAM region either; it only works in 8 countries, while LATAMcomprises 20 or 33 countries (depending on whether you include Caribbean countries that don't have Latin roots in their languages). So, it wouldn't be a valid option for all of LATAM either.

Look, I understand you're offering alternatives, and there's nothing wrong with that. What I'm trying to point out is that the alternatives you offer should be based on accurate, not erroneous, information. For example, if the admin added Pix thinking it would be an alternative for the entire Latin American region, they would later realize it only works in one country, and that would be the problem: the expectation versus reality.

Pix in only for brazil, not LATAM.

You'll have better luck in the help wanted section.

Just out of curiosity, could you specify exactly what kind of accent or intonation you use in English and in Spanish?

I don't see your game marked as NSFW.

Itch doesn't have a PG-13 rating or any rating system. A game is either NSFW or it's SFW, regardless of whether it has erotic or sexual content, or simply offensive language.

If your game, for any reason, has content that could be considered adult, then it will fall into the NSFW category.

It's in the documentation and has been repeated in many posts on this forum.:

Validation will take place after you open your first payout request.

https://itch.io/docs/creators/payments#tax-interview

read this;
https://itch.io/t/4120453/unofficial-search-and-indexing-faq

It depends on which option you selected.

If you only set the page to restricted mode, then those who purchased the game should still be able to download the files.

However, if you selected the "Hide this file" option, then, if I remember correctly, that file won't appear for them even if they purchased it.

Let's take it step by step:

- The project page creator can approve your message. However, they often don't realize they have pending messages, and it can take a long time for them to approve yours.

- Instead of waiting for the creator to approve your message, you can contact Itch support so they can review your account and you can post without needing approval.

- When you contact support, you'll receive a confirmation email with your ticket number.

- This forum is answered by the community, NOT by the staff, and the only thing you can achieve here is having the moderator inform the staff of your ticket number, which is why they're asking for it.

On the project page, at the very bottom, there's a link that says "delete game."

If someone has claimed your game (for example, through donations), you'll need to contact support to delete your project.

The best option, instead of deleting that "demo" and creating another project, would be to update it.

Itch is primarily a video game site, but it allows you to upload and sell any type of digital content, such as assets, comics, or books.

The general guidelines are here:

https://itch.io/docs/creators/quality-guidelines

When you create a project, you'll see several main categories, such as: Games, Tools, Game Assets, Comics, Books, Physical Games, Albums & Soundtracks, Game Mods, and Everything Else.

As the creator, you should select the category that best suits your content. For example, if it's a short story in PDF format, it could go in Books.

https://itch.io/books

If the story can be played online and has interactive elements, you could mark it as a game and add the tag "interactive fiction."

https://itch.io/games/tag-interactive-fiction

Keep in mind that the site is related to video games, and users come looking for that. For example, in the Books section, most of the books are related to video games, and it's very rare to find something outside of that theme. Itch doesn't prohibit it, but if you publish a book of poems, chances are none of Itch's users will be interested, but you can still upload and sell it on Itch.