The staff doesn't respond to this forum. If you need an official response, the only way to get one is to contact support.

The community answers here (the admin occasionally reads and responds, but I haven't seen him write anything in a while). The moderator is a volunteer community moderator and doesn't have access to the staff's internal systems, in other words.

No one here can answer the status of your ticket.

The staff has never revealed the rules or protocols for quarantine, and all we have are hypotheses. What many of us think is that there's an automatic algorithm that triggers the quarantine and that you need a manual review to remove it. The time for manual review is highly variable, as it likely depends on how busy the staff is.

Exactly what triggers the quarantine? Only the staff knows, and they've never revealed it. I've read about people who, even fixing a typo on the page, have re-quarantined, and there are games that have been updated more than once a day without ever triggering any alerts.

Please post your ticket number here like the rules of this category say.