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Why Itch.io Needs a More Effective Blocking System to Protect Creators

A topic by IDOLL Dev created Feb 01, 2025 Views: 3,209 Replies: 28
Viewing posts 1 to 12
(6 edits) (+24)

Hello everyone!

I'm writing this because I've been facing an ongoing issue that I believe many other creators are likely also dealing with: the lack of a fully functional blocking system on itch.io.

The Situation

The current blocking feature on itch.io is severely limited. The 3 main concerns are:

  1. Blocked users can still follow and interact with the person who blocked them [1] [2] [3] [4] [5].
  2.  Creators cannot remove individual followers or prevent specific users from following them [3] [4] [5].
  3. Blocked accounts can continuously un-follow and follow, causing harassment through notification spam.

Additional Concerns: 

  • Users have no granular control over which activities are visible to followers [5] [6] [7].
  • Blocked accounts can still purchase and download games from the blocker.
  • Blocked users still appear in search results, potentially exposing creators to unwanted content or interactions [8] [9] [10] [13].

This system fails to protect creators from persistent harassment, allowing blocked individuals to continue their disruptive behavior unchecked.

Why This Needs More Attention

Multiple forum threads discuss the need for improved blocking and privacy features [1] [2] [3] [4] [5] [6] [7] [8] [9] [10].

Some of these are multiple years old, and yet there hasn't been any improvement yet, even though harassment is against itch.io's terms of service. [11]

It's possible other users already left itch.io because of this. I know I'm not the only one affected by this. Going public with this issue is scary and uncomfortable, it puts me in danger, and frankly, it shouldn’t have to be necessary.

I'm speaking out both for myself, as well as for the many other creators who might be silently suffering from similar issues: we're unable to fully block someone from following us or viewing our activity, but many might be too afraid or ashamed to speak up. We are being left vulnerable and unsure of how to use the platform without being reminded of unwanted attention.

Impact on Creators

The consequences of these inadequate features are significant:

  • Creators face ongoing harassment without effective means to stop it.
  •  Some users limit their activity on the platform, potentially harming their careers.
  •  The fear of unwanted attention can stifle creativity and community engagement. 

Comparison With Competitors

  GameJolt, a competitor platform, offers a more effective blocking feature, highlighting itch.io's shortcomings in this area [12].

"Users you have blocked will be unable to follow you, and you cannot follow them."

The Need For Action

It's crucial for itch.io to please prioritize the safety and well-being of its creator community.

By implementing these changes, the platform can foster a safer environment for all users, encourage more creators to join and actively participate, and maintain its position as a leading platform for independent game developers.

What I’m asking for is a more robust blocking system that gives creators more control over their privacy and safety. Specifically, please consider implementing the following:

Feature Requests

  1. The ability to completely block a specific user from following your account.
  2.  The ability to remove individual followers.  
  3. More nuanced privacy settings that allow creators to select which activity should be shared on the feed
  4. Measures to prevent notification spam from repeated following/unfollowing.
  5. At the very least, the ability to turn off notifications for new followers.

The time for action is now. Creators deserve a platform where they can share their work without fear of harassment or unwanted attention. Itch.io has the opportunity to lead by example and set a new standard for creator protection in the digital space.

Citations: 

[1] https://itch.io/t/3135579/question-and-concern-using-the-blocking-feature 

[2] https://itch.io/t/1103073/hello-i-have-a-couple-of-questionsconcerns-about-conte...

[3] https://itch.io/t/1579134/can-i-remove-a-follower

[4] https://itch.io/t/2131019/remove-the-follower-feature-is-need

[5] https://itch.io/t/2528716/how-to-get-rid-of-followers-on-itch

[6] https://itch.io/t/1859503/is-there-any-way-to-stop-certain-types-of-my-actions-f...

[7] https://github.com/itchio/itch.io/issues/1212

[8] https://github.com/itchio/itch.io/issues/753

[9] https://itch.io/t/2012130/blocking-needs-improved-functionality

[10] https://itch.io/t/2994767/creators-i-blocked-should-not-appear-in-search-results

[11] https://itch.io/docs/legal/terms

[12] https://gamejolt.com/help-docs/start/block

[13] https://itch.io/t/2186265/add-ignore-option-for-individual-games-or-devs


I'm hoping that by speaking out, I can get enough support to finally see some meaningful change. I understand this is a tricky issue, but it's a larger problem that impacts creators everywhere. We all deserve to feel safe when sharing our work, without the fear of harassment or unwanted attention.

If you’ve faced a similar issue on itch.io or any other platform, I’d love to hear your thoughts and experiences.  Creators of all kinds should be able to feel safe and respected while they share their art with the world.

I sincerely hope that itch.io will take this issue seriously and consider updating its blocking features to help protect creators who contribute so much to this platform. 

Respectfully Yours,

IDOLL_Dev

(+2)

While I am not a person that had to worry about such issues, I believe that blocking system definitely could be improved and expanded on. Sorry to hear you had to deal with downsides of the blocking system and I hope it will get improved on if it gets enough traction.

(+1)

Thanks for voicing your support!

Deleted post
(+5)

if i would block people, i would block you too. you even made a jam to talk trash about another user. w. t. f. that's borderline stalking and slander.

get over it. people can block whomever they like for whatever reason or no reason at all. and on this platform that means, you cannot respond directly to them anymore. deal with it. grow up. act like an adult. i have doubts you are one. and if you are, seek medical help for your mental disorder that leaves you unable to cope when someone hits the block button to no longer read whatever you were slinging at them.

blocking is not about you, but about the person blocking. they do not want to read you anymore. so what.

oh, nevermind. you are a kid, i just checked your profile where you say so. barely old enough to even be allowed on this platform. your behaviour is exactly why kids have no business posting on a platform were adults talk. creating a jam to trashtalk about another user. you should be ashamed of yourself. 13 years or not. that's not how social media features are to be used.

Deleted 169 days ago
Moderator(+1)

Following people around like that is called harassment, and it's against itch.io terms of service.

(1 edit) (+2)

He just deleted his comment, waited a bit, then started up again.

These people don't care about being reasonable, they just like chaos. Also, now apparently you're being targetted by him. Can't make this stuff up. 


Deleted post
(+1)

you write on your profile that you do not like cyberbullying.

mentioning usernames on your posts, profile and in a jam in a negative way is cyberbullying. do not do that.

and you are still doing it.

social media is, that other users can read what you posted. be it your profile, comments, or this discussion here. it is public. you are not venting your anger for being blocked in private to private friends. mentioning your dislike for other users and calling out their name is problematic. it might provoke people liking you to go to those users you mentioned and harass them.

Deleted 25 days ago
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(+5)

This is a fantastically written proposition with very clear examples and gets to the point.

I would like any and all in favor to support ant way they can.

Itch.io -- please consider additional controls for the blocking feature and help address these very pertinent privacy and security concerns!

(+4)

Absolutely agree!

(+6)

It's supposed to be treated more like a modern-day mute feature than a true "block" feature, but it doesn't even do that well.

If I mute someone anywhere else, the whole point is that I'm not shown their comments or posts without actively seeking them out. If I "mute" someone on itch, it doesn't even stop them from showing up in my main notifications feed. I haven't seen any sort of blocking or muting feature on any other site work that way, save for maybe Twitter after already starting its descent into a Nazi-run cesspool.

(+2)

Couldn't agree more!

they should work on those hidden communication channels, like the follow and unfollow nuisance. can't they be deactivated in email notifications at least? and i would wish for more granularity for which activites would be shared. like, releases, collections and reviews separately.

but a developer just does not block users. users block other users. a developer is the admin of the published projects and can ban people. what good would additional blocking do. a customer does not even need an itch account to purchase an item.

now, from a user's perspective, an ignore function might be nice. blocking is for social networks. itch is not such a network in my opinion without a private message system. there is very limited interaction and practically all of it is public, where real admins could intervene, and where other people could use the report button.

(+2)

You're severely misunderstanding a lot here. Interactions with other users are by no means limited on itch just because they're public, and they're a large part of the way many people use the site. The discussion posts feature exists for a reason. Your malformed personal opinions on private messaging really have nothing to do with whether or not itch can be considered a social platform when it's very frequently used as one.

There isn't a distinction between "users" and "developers" on itch, so I'm sincerely having trouble following the second paragraph. Uploading an .exe file doesn't bar users from leaving comments or opening discussion posts. Banning someone from a game's page isn't an answer to being antagonized in different areas of the site.

There's also just the simple fact that there are reasons to block someone that wouldn't necessarily get them banned. You can be harassed or stalked off-site. Someone can poke and prod at you in a way that doesn't overtly violate any terms of use but is clearly meant to hurt you. Hell, people can just get on your nerves. That's all enough to stop or at least hide their interactions with you. Just letting the site's moderation take care of it isn't a solution to the problems this post is actually raising.

i am not sure if you understood my points. you do not phrase them, as i did.

interactions are not limited because they are public. i said, that interactions are limited. what i meant is, that there are a limited amount of communication channels.

the current "block" feature of itch is an incomplete ignore function. a block prevents an action. an ignore does not prevent an action, but makes it invisble to the one that ignores. i argue for a better ignore function. and i consider a block function for the publisher side of using itch to be pointless. you do not even need an account to buy.

(1 edit) (+2)

Thank you to everyone who responded and gave support and feedback.

However, I still haven't received any acknowledgement / response from tech support, nor the itch.io admins themselves. 

I still think this is an issue that would ideally be adressed by changing how the current blocking and privacy settings work.

I went ahead and put together this video to attempt to explain why changing the blocking feature to protect users from harassment is essential!

Well there is that ( for example I just blocked this one person that was scraping my games, and republishing them ). There is also this other issue where people of a specific extreme right idealogy would mass coordinate misuse of blocking.

I'm considering a different host for my games with more thorough anti-scraper protections.

What is "misuse of blocking?" How would you mass coordinate something using a feature that exclusively affects your own account?

(1 edit) (+1)

I agree, if you block you have to block everything, it happened to me yesterday to block someone who after just one minute of registering on the site came to follow me, it seemed suspicious to me and I immediately blocked him,But I keep seeing it in the people who follow me, even if I'd like to delete it I can't.

Mistake on my part, as always I always start off badly and early, the person I had blocked signed up after a minute did so to support my mod on Requiem... I apologize.

Let me turn this around. I don’t think Itch should tell you who is following you. Blocking a follower should be a complete non-issue because you shouldn’t know who your followers are in the first place.

I follow people because I want to be notified when they release or update projects. That’s it. I don’t do it to boost their egos or as an invitation to some kind of two-sided parasocial relationship. Telling the person I am following that I am following them feels like a violation of my privacy. And I am not violating their privacy because following them shouldn’t give me any information that isn’t already public.

(Technically following does give you access to information that only followers get in the form of game reviews, but that’s just another misfeature that I hate about Itch.)

Also:

I agree, if you block you have to block everything, it happened to me yesterday to block someone who after just one minute of registering on the site came to follow me, it seemed suspicious to me and I immediately blocked him,But I keep seeing it in the people who follow me, even if I’d like to delete it I can’t.

Sorry, what’s suspicious about that situation? Person comes to Itch and hangs out for some time. After browsing for some time, person wants to follow someone. Person realizes that they need an account to follow someone, so they create an account and hit the follow button immediately afterwards. If you think that’s suspicious, then maybe Itch should allow you to opt out of being followed at all.

You're right, in fact I apologized...

Moderator (2 edits) (+1)

The moment you can interact with me on the site, of course I’ll want to know. Otherwise it’s like being stalked by a creep. You know why? Because then you could use my feed to interact with me in a systematic way. In other words, to harass me. And when you follow me? I have no way of knowing for how long you’ve been doing it without an account. If you don’t at least leave a comment first or something? See above. That’s instantly sus.

At least blocking on itch.io prevents people from directly replying to your posts and comments. That’s very useful. It should do even more.

(1 edit)

See, the thing is that I don’t think “following” someone counts as an interaction. I’m interacting with Itch, not with you. Same as when I watch somebody on TV, or read a magazine article about someone. Itch made it into an interaction, by giving you access to your list of followers, and by giving followers some extra information that non-followers don’t get. Both of which are bad ideas, IMO.

Look at the things I can do without following. I can visit your profile page and see your recent posts. I can bookmark your profile page and look at it every day. I can see your creator page. If I really wanted to harass you, I would already have all of the information I need. I wouldn’t even need an account!

For that matter, think about how easy it would be to follow someone with one account while using another account to harass them, and how easy it is to lie on the internet. The way to be “safe” is to accept no followers.

I follow people because I want to hear about it when they create new works, because there’s a decent chance that I would enjoy those works or find them useful. That’s it. It’s the equivalent of bookmarking their creator page, but without having to check that page manually. I follow without posting a message first precisely because I don’t want to interact with them. (Not because I don’t like them, but because I am just not very social by nature.) I don’t even care if they block me, so long as this does not stop me from buying their stuff. But who I am following is not public information, and I don’t want it to be used against me.

Harassment is a serious problem, but making it slightly less convenient to access public information is not an effective way of dealing with it.

But I absolutely agree that blocking should be stronger.

> At least blocking on itch.io prevents people from directly replying to your posts and comments. That’s very useful. It should do even more.


Yes, I agree - that's really what I was trying to call attention to. Do you think there will be any improvements made on this in the future?

Moderator

No idea, sorry.

Technically following does give you access to information that only followers get in the form of game reviews

there is a privacy setting for this.

Make my public activity on itch.io visible to my followers and other users of the site
Public activity includes things like adding games to a public collection, publishing a game, submitting to a jam, rating a public game.

you can only follow things that appear in the global feed. 

New projects Posts Collections Ratings

keeping followers hidden would make sense for pure publisher accounts. but all publishers here are users too, and all users might publish things. anyone can curate a public collection. and for users on social media, it is normal to see who is following you.

i wonder how it is on steam. those accounts are publisher only accounts.

Deleted 9 days ago

???

Moderator(+1)

Stop harassing people. This is your only warning.