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Why Itch.io Needs a More Effective Blocking System to Protect Creators

A topic by IDOLL Dev created Feb 01, 2025 Views: 981 Replies: 10
Viewing posts 1 to 8
(5 edits) (+14)

Hello everyone!

I’m writing this because I’ve been facing an ongoing issue that I believe many other creators are likely also dealing with—the lack of a fully functional blocking system on itch.io.

The Situation

The current blocking feature on itch.io is severely limited. The 3 main concerns are:

  1. Blocked users can still follow and interact with the person who blocked them [1] [2] [3] [4] [5].
  2.  Creators cannot remove individual followers or prevent specific users from following them [3] [4] [5]
  3. Blocked accounts can continuously un-follow and follow, causing harassment through notification spam

Additional Concerns: 

  • Users have no granular control over which activities are visible to followers [5] [6] [7]
  • Blocked accounts can still purchase and download games from the blocker.
  • Blocked users still appear in search results, potentially exposing creators to unwanted content or interactions [8] [9] [10] [13].

This system fails to protect creators from persistent harassment, allowing blocked individuals to continue their disruptive behavior unchecked.

Why This Needs More Attention

Multiple forum threads discuss the need for improved blocking and privacy features [1] [2] [3] [4] [5] [6] [7] [8] [9] [10].

Some of these are multiple years old, and yet there hasn't been any improvement yet, even though harassment is against itch.io's terms of service. [11]

It's possible other users already left itch.io becauseof this. I know I’m not the only one affected by this. Going public with this issue is scary and uncomfortable, it puts me in danger, and frankly, it shouldn’t have to be necessary.

I’m speaking out not just for myself, but for the many other creators who might be silently suffering from similar issues—unable to fully block someone from following them or viewing their activity, but too afraid or ashamed to speak up. We are being left vulnerable and unsure of how to use the platform without being reminded of unwanted attention.

Impact on Creators

The consequences of these inadequate features are significant:

  • Creators face ongoing harassment without effective means to stop it.
  •  Some users limit their activity on the platform, potentially harming their careers.
  •  The fear of unwanted attention can stifle creativity and community engagement. 

Comparison With Competitors

  GameJolt, a competitor platform, offers a more effective blocking feature, highlighting itch.io's shortcomings in this area [12].

"Users you have blocked will be unable to follow you, and you cannot follow them."

The Need For Action

It's crucial for itch.io to please prioritize the safety and well-being of its creator community.

By implementing these changes, the platform can foster a safer environment for all users, encourage more creators to join and actively participate, and maintain its position as a leading platform for independent game developers.

What I’m asking for is a more robust blocking system that gives creators more control over their privacy and safety. Specifically, please consider implementing the following:

Feature Requests

  1. The ability to completely block a specific user from following your account.
  2.  The ability to remove individual followers.  
  3. More nuanced privacy settings that allow creators to select which activity should be shared on the feed
  4. Measures to prevent notification spam from repeated following/unfollowing.
  5. At the very least, the ability to turn off notifications for new followers.

The time for action is now. Creators deserve a platform where they can share their work without fear of harassment or unwanted attention. Itch.io has the opportunity to lead by example and set a new standard for creator protection in the digital space.

Citations: 

[1] https://itch.io/t/3135579/question-and-concern-using-the-blocking-feature 

[2] https://itch.io/t/1103073/hello-i-have-a-couple-of-questionsconcerns-about-conte...

[3] https://itch.io/t/1579134/can-i-remove-a-follower

[4] https://itch.io/t/2131019/remove-the-follower-feature-is-need

[5] https://itch.io/t/2528716/how-to-get-rid-of-followers-on-itch

[6] https://itch.io/t/1859503/is-there-any-way-to-stop-certain-types-of-my-actions-f...

[7] https://github.com/itchio/itch.io/issues/1212

[8] https://github.com/itchio/itch.io/issues/753

[9] https://itch.io/t/2012130/blocking-needs-improved-functionality

[10] https://itch.io/t/2994767/creators-i-blocked-should-not-appear-in-search-results

[11] https://itch.io/docs/legal/terms

[12] https://gamejolt.com/help-docs/start/block

[13] https://itch.io/t/2186265/add-ignore-option-for-individual-games-or-devs


I’m hoping that by speaking out, I can get enough support to finally see some meaningful change. I understand this is a tricky issue, and I don’t want to escalate things unnecessarily. But it’s clear that this isn’t just my issue—it’s a much larger problem that impacts creators everywhere. We all deserve to feel safe when sharing our work, without the fear of harassment or unwanted attention.

If you’ve faced a similar issue on itch.io or any other platform, I’d love to hear your thoughts and experiences. This post isn’t just about me—it’s about ensuring that creators, of all kinds, feel safe and respected while they share their art with the world.

I sincerely hope that itch.io will take this issue seriously and consider updating its blocking features to help protect creators who contribute so much to this platform. 

Respectfully Yours,

IDOLL_Dev

(+2)

While I am not a person that had to worry about such issues, I believe that blocking system definitely could be improved and expanded on. Sorry to hear you had to deal with downsides of the blocking system and I hope it will get improved on if it gets enough traction.

(+1)

Thanks for voicing your support!

(+3)

This is a fantastically written proposition with very clear examples and gets to the point.

I would like any and all in favor to support ant way they can.

Itch.io -- please consider additional controls for the blocking feature and help address these very pertinent privacy and security concerns!

(+2)

Absolutely agree!

(+3)

It's supposed to be treated more like a modern-day mute feature than a true "block" feature, but it doesn't even do that well.

If I mute someone anywhere else, the whole point is that I'm not shown their comments or posts without actively seeking them out. If I "mute" someone on itch, it doesn't even stop them from showing up in my main notifications feed. I haven't seen any sort of blocking or muting feature on any other site work that way, save for maybe Twitter after already starting its descent into a Nazi-run cesspool.

(+1)

Couldn't agree more!

they should work on those hidden communication channels, like the follow and unfollow nuisance. can't they be deactivated in email notifications at least? and i would wish for more granularity for which activites would be shared. like, releases, collections and reviews separately.

but a developer just does not block users. users block other users. a developer is the admin of the published projects and can ban people. what good would additional blocking do. a customer does not even need an itch account to purchase an item.

now, from a user's perspective, an ignore function might be nice. blocking is for social networks. itch is not such a network in my opinion without a private message system. there is very limited interaction and practically all of it is public, where real admins could intervene, and where other people could use the report button.

(+2)

You're severely misunderstanding a lot here. Interactions with other users are by no means limited on itch just because they're public, and they're a large part of the way many people use the site. The discussion posts feature exists for a reason. Your malformed personal opinions on private messaging really have nothing to do with whether or not itch can be considered a social platform when it's very frequently used as one.

There isn't a distinction between "users" and "developers" on itch, so I'm sincerely having trouble following the second paragraph. Uploading an .exe file doesn't bar users from leaving comments or opening discussion posts. Banning someone from a game's page isn't an answer to being antagonized in different areas of the site.

There's also just the simple fact that there are reasons to block someone that wouldn't necessarily get them banned. You can be harassed or stalked off-site. Someone can poke and prod at you in a way that doesn't overtly violate any terms of use but is clearly meant to hurt you. Hell, people can just get on your nerves. That's all enough to stop or at least hide their interactions with you. Just letting the site's moderation take care of it isn't a solution to the problems this post is actually raising.

i am not sure if you understood my points. you do not phrase them, as i did.

interactions are not limited because they are public. i said, that interactions are limited. what i meant is, that there are a limited amount of communication channels.

the current "block" feature of itch is an incomplete ignore function. a block prevents an action. an ignore does not prevent an action, but makes it invisble to the one that ignores. i argue for a better ignore function. and i consider a block function for the publisher side of using itch to be pointless. you do not even need an account to buy.

(1 edit) (+1)

Thank you to everyone who responded and gave support and feedback.

However, I still haven't received any acknowledgement / response from tech support, nor the itch.io admins themselves. 

I still think this is an issue that would ideally be adressed by changing how the current blocking and privacy settings work.

I went ahead and put together this video to attempt to explain why changing the blocking feature to protect users from harassment is essential!