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How to get a Steam Key from your purchase Sticky

A topic by bribrobot created Mar 14, 2017 Views: 60,103 Replies: 45
Viewing posts 1 to 29
(5 edits) (+6)

How to get a Steam Key from your purchase

Step 1 - Find or re-request the Download page from your original Itch purchase email

If you haven't done so, find your original email with the purchase link.

Can't find your email??
Go to this page: and you can request a FRESH DOWNLOAD EMAIL be sent to you!

The page should look something like:

Step 2 - Click "Get Steam Key", follow the instructions to get your key

Click the "Get Steam Key" button shown above. Follow the instructions to link your Steam account, verify your email if necessary and then copy the key to your clipboard. When in doubt, click Get Steam Key again and follow the instructions on screen.

You will use that key to put the game in your Steam library, so copy it to your clipboard.

Step 3 - Add your key to Steam (but the game won't be installable until 3/16)

If you'd like, you can link your Steam key to Steam early so on 3/16 all you have to do is install and run it.

Follow the steps on-screen. Once you get to this screen, paste in the Steam Key you got from step 2.

Once the key is activated, the game will show up in your library and start downloading.

Step 4 - Install and Play on Steam!

You can now download, install and play the game from your Steam library!

Something go wrong?

  • See Troubleshooting topics below.
  • Not covered? Reply to this thread and explain where it went wrong. Screenshots are welcome!
  • Still really, really stuck? Contact support (at) if you're still stumped and we will help you.

Troubleshooting: I didn't create an account when I bought the game!

Go to this page:

Troubleshooting: When I open the link to get my Steam key itch displays a 404 error.

This will happen if you open the link in a browser that is not logged in to your itch account.
Ensure you're logged in to itch and try again.


done, and done! :)

Pleasure doing business with you.


Heh, it took a while to figure out the 404, glad i could get that figured out

I had a 404 error as well. How did you get the steam key?

Just log on into twitch using the browser that opens up once you open the link in the email. in my case, since my email was in Chromium, i just logged into chromium into itch


This is awesome!! can't wait to play it using steam!


I had to leave for some time because I have major exams coming up.

I'm extremely happy for you guys for making it to steam. If any game deserves it, it's clone drone in the danger zone.

Catching up with all the new stuff is probably going to be tough, but I'm looking forward to it.

Thanks, hope you have fun!

God damn it I deleted the email... So now what...

Not a problem, use the tool here to have another email sent:


I don't see a redeem steam key option on the page for my downloads, is there a way to fix this?

Hey corey, can you please email me from the email you purchased the game from and I'll investigate?

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It appears my review copy did not initially come with a steam copy, but thanks to Erik being generous he provided me one, sorry for the misunderstanding, and thank you for this wonderful game.


Thanks for following up, have fun!

I can't find the key I need to copy and paste.

THose names though...

I can't get a email with the code :( can someone please contact me :(

if it's correct you don't get an email with the code, they give it to you on the site where you can download the game on itch

that didnt help



Is it possible to give that key to someone else if i didn't activate it yet ?

Nope, it's just for you! If you're having any trouble email me!

hello, i cant get the steam key cuz i make a mistake in the purchase email adress, i can play on itch but i would play the steamworkshop content. What i can do ?

Email me and we'll figure out what's going on!


I didn't see the "claim steam key" section on some of the game's (which provide steam keys) download pages

I saw this too. I suppose not all games support it? Perhaps check the game's FAQ for mention of Steam - they might have chosen not to be on Steam.

I have this same problem! Because I created an account and didn't originally link it to my steam account it looks like i don't have the option anymore. I can only download it directly from here

i attempted claiming the steam code so it will get sent onto my email, but the problem is i am using a new email and it wont send it to my new email so i cant get the steam key at all and i attempted changing my email to my current one many times and it still wont work. 

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Hey gorobod -- did you ever sort this out? If not, email me and let's sort it out!

i go to email i click verifiy and it says error 

Hey Joey - did you ever figure this out? Email me and I can help sort it out for you!

I don't see nothing for me of get steam key? I bought Snow Daze The Music of Winter Special Edition 187 days ago, am I still able to get something or no?

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Sounds like you are looking for a different game, I wrote up this guide for Clone Drone in the Danger Zone itch / Steam keys in particular. I'd contact the developer of the game you purchased, they should be able to help you out!

Hey! I was wondering if it's possible to get a steam key if I got my original key through the AlphaBetaGamer giveaway about 3 years ago?  I found the original email, but since I didn't actually buy the game myself, I don't have the same option as shown in the guide. I just recently remembered this game once again an seeing as there have been a good few updates over the years, I'd be interested to try them out!

Hey forestherd, shoot me an email and I'll sort you out! :)

doesn't the game have to be all linked up or something? Are there only specific games you can get a steam key on? What if the game releases 4 days earlier here than on steam? (If there are only certain games, is Fun With Ragdolls: The Game available for a steam key? It releases on steam later because steam have a 2 week period to do something... Can I still get the key for the game then?)


Is it possible to give away a key you got from a purchase here but DO NOT want attached to your steam??

it doessnt work everything leads to support and contact is there something wrong with itch it seems there is an error or glitch even when i try to ask for a new mail it sends me back to support and contact when i try to look at the games that i own in my libriary i can only look at their official website or i can contact and send an e-mail to the developers of the game but there is no option for downloading a key?

Forgive my English.
I just bought AmongUs and the problem is that when I click on the button "Get the Steam key" I get the following message:
"There are no keys available at this time, try again later"

How can I solve this problem?

Thank you so much for everything.

I HAVE THE SAME PROBLEM, I don't know how to fix it, please someone help.

I bought the game back in 2016 and my download page does not have a Steam Key link at all, is there a fix to this?

Hey, don't know if you will see this anymore but I was curious if I can claim a steam key of a game I bought in a bundle?

Does this work even if I link my steam account after the purchase? Because I did, and either that's the problem or it's because I got the games as a bundle