Sorry for asking a question you have probably seen a lot, but are there going to be refunds for those that purchased games that are no longer available?
There seems to be some misconceptions going around so I want to clarify on access of content that has been paid for:
Payment processor monopoly seems to have hit a great many people recently. The aggressive crackdown on things people are going to starve without the ability to sell is frankly unfair when seller and buyer are all informed and consenting, as well as the content itself being fully legal.
What should be happening is a clear, coherent message sent to the relevant individuals who have restricted this for, frankly, far too long...
Anyone got a concise direction?
Visa and mastercard seem to be the best bet right now, but their contact methods vary country to country.
On my knees begging you to listen and get ahead of this: https://itch.io/t/5125680/please-itch-begging-you-to-listen
think about it this way. They could have chosen to not treat the payment processor threats as serious, and the whole site could have been possibly brought down (either by vias/mastercard suit or the inability to pay for servers due to the two payment processors pulling out) Would you have been more happy about that end result?
Yeah, I don't trust a company not to try and force the refunds back on the creators. When the games were sold, they were allowed to be on the site. If they decide that a game should be removed retroactively due to a change in the rules, the financial hit for all the refunds should not come from the creators. But we know that's exactly what will happen.