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Warning imposed on account without any reason.

A topic by HarshNarayanJha created 22 days ago Views: 665 Replies: 21
Viewing posts 1 to 5

Hi!

I know it is against the rules to create a topic for this in the community, but some kind of “warning” has been imposed on my account for days now, this no longer leaves me in a state to add comments on other submissions in the game jam I am participating in right now. If I only rate and not comment, this might flag me too (rating without playing). Also, personally, I want to leave my helpful thoughts for other participants like they do for me.

I have already tried contacting itch.io support via email, and it’s been 4 days with no replies.

Request ID: 292848 (been 4 days) and 296201 (filed today)

I had to file the second one since this warning sometimes lifts and allow me to comment, only to be activated again. As of now it has not lifted for 2 days.

I am pretty sure that I have not broken any guidelines (apart from creating this thread). I also have 2FA turned on.

Please try to look into this since jam’s voting will end in 2 days. Thanks and sorry

Warning reason

Your account is temporarily restricted from posting. Please consider adding two-factor authentication to avoid any issues in the future.

Moderator

I've let our admins know.

I am extremely thankful.

(2 edits)

I am sorry, but the warning is still there.

Moderator(+1)

Yes, given the circumstances it might take a while.

Then, in the meantime, can I ask you to approve the posts I make, since you are a moderator and seems like a moderator is required to approve my comments right now.

Moderator

I've been approving your posts in the community forum. I can't do anything about game comments.

Oh I see, no problem. I just hope the problem gets fixed for me.

(+1)

Resolved. Thanks very much!

(+3)

Weirdly, I've been hit by the same issue.

Moderator

So please see what the original poster did, and next time make your own topic instead of hijacking an existing conversation.

(+5)

This was the first result on Google.

(+5)

This! So much this! You get trash talk on other message boards if you open new topics for old problems.

And you did not even ask for help. You just commented that you have the same issue. That's a discussion among community. Telling people they are not alone. Which kinda is this message boards headline.

Get help from the itch.io community. Have a quick question or issue, other members of the community can assist you in finding an answer. If you need to specifically contact itch.io staff you can message our support team.

(+2)

ME TOO! I set up 2FA the other day, but now in the GMTK game jam I can't comment that's half of the fun interacting with everyone! :(

You have an active warning on your account.

Due to previous account activity a restriction has been placed on your account. Any posts you make will need to be approved by a moderator to appear, if at all.

Warning reason

Your account is temporarily restricted from posting. Please consider adding two-factor authentication to avoid any issues in the future.

I HAVE 2FA SET UP!

(+1)

same

(+1)

same here :(

any luck? (i have to wait hours before someone approve my cmnt)

No, but I think maybe you're released? I just got yours

yes thankfully

Email Support, I dont know if that fixed it since they never replied back but it was a 1 day Warning for me.

(+1)

Same here :(

Same issue here.