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My game still doesn't appear in "Recent".

A topic by Honey Queen Studios created 3 days ago Views: 167 Replies: 7
Viewing posts 1 to 3

I've mentioned this before, where I had updated my game, but it wasn't showing up in the "Recent" tab. The answer I was given was that Itch.io manually approves the game for its appearance in the "Recent" tab after an update, to prevent people from pretending to have updated their game and always being in the "Recent" tab. The problem is that in my case, my game was actually updated, and it's been almost two days since the update was released, and I haven't received approval yet.


Someone might even come along and say, "But your request is probably still in the queue, probably not even reviewed yet." And okay, you might be right, but what's with the queue where my game, which was updated almost two days ago, wasn't approved, but another game, which was updated an hour ago, was? (I won't name names, but if you check, you'll see it's true.)

Now comes my question. Does Itch.io have some kind of whitelist, like: "Developers we don't need to approve because they're trustworthy" or something? Because I don't see any other reason for this kind of thing to happen.
And if that's the case, isn't it unfair to the developer just starting out, working on their game, updating it, only to receive no help promoting it? After all, no one, except for those on my Patreon and Discord, knows the game has been updated.
I have 280 followers on Itch.io, and since the update came out, only 240 people have downloaded it. 

I just need someone to confirm for me whether this "Whitelist" theory is true or not. And if it isn't, then what's going on? That already helps me a lot.

Pinned ReplyAdmin (1 edit)

You’re pushing out major updates relatively frequently. In order to prevent people from spamming their content to the top of most recent there is a limit the frequency that a “Major Update” blog post can contribute to the “freshness” of the project page with regards to popularity scoring. This limit is around 30 days.

Wait, let me see if I got this right.

If I work too fast on my game and end up releasing a new update in less than 30 days, one that actually adds new content, more story, more gameplay, that would be considered “content spam”?

So, like… I actually need to release my updates more slowly just so my visibility doesn’t get cut, is that it?

(+1)

I don’t think you’ll get a very satisfying answer, to be honest. They’ll probably just direct you to a page with the general guidelines — but those are often outdated and not that helpful in cases like this.

I’ve faced a similar issue with indexing myself. Some games that were released long after mine got indexed quickly, even though many of them didn’t fully meet the quality guidelines. Meanwhile, I’m still waiting to be indexed.

I’m not sure if Itch.io was always like this, but lately, as developers, we’ve been left in a bit of uncertainty. They’re probably just too busy and struggling to keep up with everything.
I’ll be following this thread — I really hope your issue gets resolved soon.

(+1)

Oh well, let me help you!

Itch.io, along with Steam, is experiencing some issues related to payment methods due to some... situations in the last few months.
I won't go into too much detail, but if you do a little research, you'll find out what it is.

The thing is, Itch.io isn't indexing games that have the "Name your price" option enabled. If you remove this option and make the game free, I'm sure it will be indexed within a few minutes. This happened to me too, and no one gave me any support. Fortunately, I found out through a user here in the community. But yeah, try this, I hope it helps!

(+1)

I followed your advice, and it worked perfectly — my page got indexed right away! I’d been waiting for over a week, and now I’m honestly so happy. Thank you so, so much for sharing this tip!

(+1)

You're welcome, friend!

It's so sad that support often doesn't do anything to help. Even though there's such a simple solution, they'd rather not help us solve it. But what can we do? At least everything worked out!

Good luck with your game!

Admin (1 edit)

The issue the original poster is not related to indexing. They are asking how posting devlog posts affects their ranking on the “popular” games list.

I understand you may be frustrated about the status of your page, I get it, but we ask that devs don’t pile into other unrelated threads to share their own issues.

Thanks