I've just started getting payments though itch.io and I'm getting concerned about transparency of revenue sharing.

It's easy to find out how much people pay me though /dashboard/purchases but when you want to know how much take transaction fees and itch  share you can only guess from account balance on /dashboard/payouts. 

In my case I was getting 1 and 2 USD payments which were reduced to about 50% I was concerned but though it's just weirdly huge stripe fixed fee. But now I got 12 USD payment and balance increased only by about 7 USD which is reduced by about 40%. 

Let's try to reverse engineer how could that happen. I'll base my calculations on https://itch.io/docs/creators/payments#open-revenue-sharing . I had itch revenue sharing set to 5% which is from 12 USD payment 0,6 USD. With Paypal fees it's complicated because I have no information what fees apply to this specific payment, but let's say it's payment using payment card for which is 1,90 % + fixed fee 0,10 USD which amounts to 0,33 USD. The payment is donation so there should not be any VAT or other tax. In any case I had set up my tax information so there should be no additional fee or tax withholding.

So if I sum those fees it's 0,93 USD as payment fee in comparison to about 5,00 USD real payment fee. Tell me itch.io why are you so un-transparent and where did go rest of the money? I've send support email nearly two weeks ago without getting any response. Yeah I know that Steam takes for example 30% fee, but by lying or hiding how much you really take does not make me trust you more than Steam.

If your account previously has not received any payouts then your tax information may be in a pending state. The payout amount estimation may have to default to a 30% withholding rate if we don’t have a more accurate rate calculated for your account yet.

I understand it can be confusing, but at this time you will need to initiate a payout request to have our system calculate the finalized amount and trigger any tax calculations that may be pending on your account.

There are components of our payout and payment processing that may happen asynchronously, which is why we only provide estimates until you open a payout request where final calculations may be confirmed before the funds are marked as eligible for payout. The finalized breakdown is fully available on the payout page and it suitable for booking records once the payout has been paid. Payout request values may change if adjustments/refunds/etc. are generated during the review period.

If you want to see current line items for transactions on your account, both paid and unpaid, you can use the CSV export tool. It also provides an individual breakdown that you can use to calculate an estimate of payout yourself. You can find the link on your dashboard’s Paymanets page, or you can use this link here: https://itch.io/dashboard/export-purchases

Hope that clarifies some things

I cant tell if this is a question or a math tutorial...