Easy Feedback 1.1.3 is now live on the Asset Store as well!
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Easy Feedback 1.1.3 is now live on the Asset Store as well!
Sorry for the delay in getting to this! I've been travelling with very limited internet.
It looks like 2017.3 came with some changes to the WebRequest API, which may be causing those errors to be raised erroneously. If Unity prompted you to upgrade obsolete API references in your project when migrating from 2017.1 to 2017.3, it's likely that some of the web request stuff in EF was broken by that. I'll put together a patch for the new API, do some testing, and get a fixed build put up by next week at the latest.
Thanks again for letting me know about this issue!
Thank you for writing this. I lost my grandmother to Alzheimer's when I was in my early teens, and this experience resonates deeply with me. It's very interesting that you included the anxiety over memory loss. My grandmother was diagnosed relatively early in her life, and I often worry that I am starting to lose my memory as I age. Every little thing forgotten is another reminder of her, and that one day I might become her.
Sorry for the late reply! As far as I know, mobile should work, but I haven't been able to test it on iOS.
It's likely that EF is looking for the screenshot in the wrong place, and is getting hung up waiting for it to appear. Could you try unchecking "Include screenshot" on the Feedback Form prefab? (Double check that it's also unchecked in your scene(s))
I've also edited the title of this post for my own reference (:
What is Easy Feedback?
Easy Feedback streamlines bug reporting and player feedback in your Unity game by bringing it directly to you!
Detailed feedback and bug reports are submitted from in-game with just the tap of a button. With Trello, these reports are easily accessible and organized to your liking! Easy Feedback is very easy to setup and deploy, saving you development time, and getting your players' feedback to you as soon as possible.
How does it work?
When a player submits a report, it is categorized and directed to a list in your Trello board based on the type of feedback. Important metadata is included along with the report. This includes: a screenshot taken the instant the Feedback Form is opened, system information (OS, CPU, GPU, etc.), quality settings (resolution, quality level, etc.), and a log of all messages, warnings and exceptions since the last report.
All of this information is formatted with markdown on Trello so that it can be easily read, letting you focus on your game.
- Bug reports and feedback sent directly to Trello
- Configure and start getting feedback in under 5 minutes
- Reports automatically categorized and organized
- Customizable report categories
- Report tags
- Detailed reports including:
- Unity debug log and exceptions
- All logged messages, warnings, errors, and exceptions
- System information (OS, CPU, GPU, etc.)
- Player information (resolution, quality level, etc)
- Multiple custom file attachments
- Highly customizable
- Custom form element API
Easy Feedback is now available on itch and the Unity Asset Store!
A huge thanks to all of the early access developers who gave incredible and invaluable feedback during the development process. Easy Feedback wouldn't be as great as it is today without them.
Last update to Early Access before release!
Easy Feedback has come a long way since the project started late last year, mostly thanks to the support of the pioneering Early Access developers who supported development not only by paying for an incomplete product, but in their amazing feedback and bug reports (many of which were often fixed by the developer before I could even reply to the post!). I really appreciate the overwhelming support during development.
With that, I'm happy to announce that the latest update, 1.0.0b1, is the last major update to Easy Feedback before official release on itch.io and the Unity Asset Store.
After getting the last round of bug reports from Early Access developers, I'll be sending the asset off for approval and listing on the Asset Store. Right now, we're looking at an early May release.
There's been lots of awesome features added to Easy Feedback since the last devlog update, and I'll be doing a series of longer, more focused, writeups for each of them in the weeks leading up to release.
If you'd like information on the release as we get closer to May, consider signing up for the Easy Feedback mailing list!
- Include all label information with board info
- Move board info to EasyFeedbackConfig asset
- Move Easy Feedback configuration to Edit > Project Settings > Easy Feedback Form
- Add option to store reports locally instead of sending them to Trello
- Add "Reset to Defaults" option
- Check if Trello API Token is valid before attempting to make requests
- Set background color as white in authentication window when no color is specified
- Retry requests to Trello if they time out (in game)
- More detailed web request error messages in editor and player
- Preserve report locally if Trello request fails
Sadly, there's no solid documentation yet, I'm currently working on it though! An upgrade guide is a great idea to include with the docs. I'll look into that.
In the meantime, if you save your changes to the Feedback object as a separate prefab, then update the asset, your changes will persist. Just double check that you're not missing anything on the included Feedback prefab.
Edit: Documentation can be found here, and is also included as a PDF with the asset :)
Custom feedback categories
Previously, reports were categorized into two predefined categories, "Feedback" and "Bugs." All feedback boards required respective lists for both categories, and the lists could not be removed or renamed.
However, users can now define any number of categories with any name they wish. Any list with the text "(EF)" at the end of its name is a valid feedback category, and will added to the categories dropdown on the form. The name of the category on the form is derived from the name of its respective list.
Custom categories in action
Here I have a new board on Trello. I have created two feedback categories named, "My Category" and "My Other Category." I've also added a third non-category list.
When I load the new board from my Trello account in the editor, the categories are found on the board, and added to the categories dropdown on the form.
In-game, I can select my categories from the dropdown when submitting a report. Let's go ahead and label this report as "My Category."
After I submit my report, it appears under the "My Category" list!
If any new categories are added to the board, or categories are renamed on Trello, those changes will not be reflected until the board is refreshed in the editor, and a new build is made. This behaviour is intentional, but subject to change before release.
Currently, the only way to add, remove, or rename categories is by editing the lists on Trello. However, a nice UI for managing categories in-editor is planned for an upcoming update to the alpha.
PSA: after some debugging via email, we've identified that the issue here.
Because of verbose output in the debug log, the description of the card on Trello was longer than their API limit of 16,384 characters. Multiple file attachments with reports are in the works. With that update, I'll be moving the debug log out of the card description, and into its own attached text file.
Additionally, I'll be limiting the length of the overall description to 16,384 characters, and give a more descriptive error when that limit is exceeded.
Thanks for reporting this issue and taking the time to work it out with me!
- Added a "subscribe to board" checkbox to the Feedback Form component
- Modular metadata
- Made screenshots optional (in editor)
- Set sort order on feedback prefab to 100
- Fixed Trello authentication issue
- Fixed issue with logging out of Trello
- Refresh boards list after log out and back in
- FormFields set sort order in report when self-registering section