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Noah Ratcliff

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A member registered Dec 15, 2015 · View creator page →

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Recent community posts

Easy Feedback 1.1.3 is now live on the Asset Store as well!

(Edited 1 time)

Thanks for bringing this to my attention! I believe this was caused by a recent change to the Trello API SSL protocol. This issue should be fixed in version 1.1.3, which is live now on Itch, and is awaiting review for the Asset Store. I'll follow up here when it's live on UAS.

Posted in Changelog

1.1.3 Changelog

  • Fixed Trello API request certificates failing to authenticate in editor
Posted in Changelog

1.1.2 Changelog

Minor

  • Use in-editor web window for Trello authentication in Unity 2017
  • Improve Trello API request timeout handling

This should be fixed in the latest version, 1.1.1, which is live on itch and the Asset Store now.

Please let me know if you have any issues! :)

Posted in Changelog

1.1.1 Changelog

Minor

  • Update Unity API references for Unity 2017.3

Sorry for the delay in getting to this! I've been travelling with very limited internet.

It looks like 2017.3 came with some changes to the WebRequest API, which may be causing those errors to be raised erroneously. If Unity prompted you to upgrade obsolete API references in your project when migrating from 2017.1 to 2017.3, it's likely that some of the web request stuff in EF was broken by that. I'll put together a patch for the new API, do some testing, and get a fixed build put up by next week at the latest.

Thanks again for letting me know about this issue!

Huh, that's strange. I'll look into it asap, thanks for letting me know!

Posted in Changelog

1.1.0 Changelog

Major

  • Add Markdown formatting helper class
Posted in Changelog

1.0.5 Changelog

Minor

  • Replace Application.CaptureScreenshot with ScreenCapture.CaptureScreenshot for Unity 2017

Alrighty! This should be resolved in 1.0.4, which is live now on itch, and should be live on the Asset Store in the next couple of days.

Thanks again for the heads up!

Posted in Changelog
(Edited 2 times)

1.0.4 Changelog

Minor

  • Fix issue with "Get Trello API Token" focusing Unity cloud services windows instead of opening authentication window

Thanks for letting me know! I think you're onto something with them both being webviews. 

I'll look into it!

Thank you for writing this. I lost my grandmother to Alzheimer's when I was in my early teens, and this experience resonates deeply with me. It's very interesting that you included the anxiety over memory loss. My grandmother was diagnosed relatively early in her life, and I often worry that I am starting to lose my memory as I age. Every little thing forgotten is another reminder of her, and that one day I might become her.

I've added a (hopeful) fix in 1.0.3. Sadly, I can't confirm that it works. 

Please let me know ASAP if you have any issues!

Posted in Changelog
(Edited 2 times)

1.0.3 Changelog

Minor

  • Fix screenshots on iOS
  • Add current version to demo scene

Thanks so much for posting your solution here! I'll be adding a fix for screenshots on iOS with the next update.

Thanks for letting me know, and following up with a fix via email!

I've patched in your fix in 1.0.2 which is live now on itch, and should be live on the asset store within the next week. :)

Posted in Changelog

1.0.2 Changelog

Minor

  • Fix Trello API token authentication for some platforms
(Edited 1 time)

Sorry for the late reply! As far as I know, mobile should work, but I haven't been able to test it on iOS. 

It's likely that EF is looking for the screenshot in the wrong place, and is getting hung up waiting for it to appear. Could you try unchecking "Include screenshot" on the Feedback Form prefab? (Double check that it's also unchecked in your scene(s))

I've also edited the title of this post for my own reference (:

Get Easy Feedback now!

What is Easy Feedback?

Easy Feedback streamlines bug reporting and player feedback in your Unity game by bringing it directly to you!

Detailed feedback and bug reports are submitted from in-game with just the tap of a button. With Trello, these reports are easily accessible and organized to your liking! Easy Feedback is very easy to setup and deploy, saving you development time, and getting your players' feedback to you as soon as possible.

How does it work?

When a player submits a report, it is categorized and directed to a list in your Trello board based on the type of feedback. Important metadata is included along with the report. This includes: a screenshot taken the instant the Feedback Form is opened, system information (OS, CPU, GPU, etc.), quality settings (resolution, quality level, etc.), and a log of all messages, warnings and exceptions since the last report.

All of this information is formatted with markdown on Trello so that it can be easily read, letting you focus on your game.

Features

  • Bug reports and feedback sent directly to Trello
  • Configure and start getting feedback in under 5 minutes
  • Reports automatically categorized and organized
  • Customizable report categories
  • Report tags
  • Detailed reports including:
    • Screenshot
    • Unity debug log and exceptions
    • All logged messages, warnings, errors, and exceptions
    • System information (OS, CPU, GPU, etc.)
    • Player information (resolution, quality level, etc)
    • Multiple custom file attachments
  • Highly customizable
  • Custom form element API

Website
Documentation
Support Email
Support Forums

Easy Feedback is now available on itch and the Unity Asset Store!

Easy Feedback has now been officially released on itch and the Unity Asset Store!

A huge thanks to all of the early access developers who gave incredible and invaluable feedback during the development process. Easy Feedback wouldn't be as great as it is today without them.

Posted in Changelog

1.0.1 Changelog

Minor

  • Added documentation PDF
  • Added demo scene
  • Semantic changes
Posted in Changelog

1.0.0b4 Changelog

Minor

  • Support for Unity 5.4+
  • Properly create utility windows
  • Fix configuration persist bug
  • Set fixed window sizes
Posted in Changelog

1.0.0b3 Changelog

Minor

  • Add public Show/Hide methods in FeedbackForm.cs
  • Fix issue when refreshing boards list after removing all feedback boards
  • Display config windows with ShowUtility() instead of Show()
Posted in Changelog
(Edited 1 time)

1.0.0b2 Changelog

Minor

  • Fix authentication issue on first-time setup
  • Expose config property in FeedbackForm inspector
(Edited 1 time)

Last update to Early Access before release!

Easy Feedback has come a long way since the project started late last year, mostly thanks to the support of the pioneering Early Access developers who supported development not only by paying for an incomplete product, but in their amazing feedback and bug reports (many of which were often fixed by the developer before I could even reply to the post!). I really appreciate the overwhelming support during development.

With that, I'm happy to announce that the latest update, 1.0.0b1, is the last major update to Easy Feedback before official release on itch.io and the Unity Asset Store.

After getting the last round of bug reports from Early Access developers, I'll be sending the asset off for approval and listing on the Asset Store. Right now, we're looking at an early May release.

There's been lots of awesome features added to Easy Feedback since the last devlog update, and I'll be doing a series of longer, more focused, writeups for each of them in the weeks leading up to release.

If you'd like information on the release as we get closer to May, consider signing up for the Easy Feedback mailing list!

Posted in Changelog
(Edited 1 time)

1.0.0b1 Changelog

Major

  • Include all label information with board info
  • Move board info to EasyFeedbackConfig asset
  • Move Easy Feedback configuration to Edit > Project Settings > Easy Feedback Form
  • Add option to store reports locally instead of sending them to Trello
  • Add "Reset to Defaults" option

Minor

  • Check if Trello API Token is valid before attempting to make requests
  • Set background color as white in authentication window when no color is specified
  • Retry requests to Trello if they time out (in game)
  • More detailed web request error messages in editor and player
  • Preserve report locally if Trello request fails
Posted in Changelog

0.7.2 Changelog

Major

Minor

  • Esc key closes the form
  • Form content persists if form closed but not submitted
  • Authorize via browser if Unity version is older than Unity 5
  • Removed dependency on label for report being set (bug)
  • Move Trello API info to separate asset

finally i can be confident in my gender. thank you

(Edited 3 times)

Sadly, there's no solid documentation yet, I'm currently working on it though! An upgrade guide is a great idea to include with the docs. I'll look into that.

In the meantime, if you save your changes to the Feedback object as a separate prefab, then update the asset, your changes will persist. Just double check that you're not missing anything on the included Feedback prefab.

Edit: Documentation can be found here, and is also included as a PDF with the asset :)

(Edited 2 times)

That's a good suggestion, thanks!

This behaviour can be added with quick FormElement script, but I'm adding it to the roadmap, as I agree that it should be default out of the box.

This bug is resolved in 0.7.1

Posted in Changelog

0.7.1 Changelog

Major

  • Multiple file attachments per report

Minor

  • Debug log attached to report as text file
  • Truncate card description if it is longer than Trello character limit
(Edited 1 time)

Custom feedback categories

Last week, Easy Feedback 0.7.0 was released to early access developers. With this release, developers can now define custom feedback categories, derived from lists on their Trello board.

Previously, reports were categorized into two predefined categories, "Feedback" and "Bugs." All feedback boards required respective lists for both categories, and the lists could not be removed or renamed.

However, users can now define any number of categories with any name they wish. Any list with the text "(EF)" at the end of its name is a valid feedback category, and will added to the categories dropdown on the form. The name of the category on the form is derived from the name of its respective list.

Custom categories in action

Here I have a new board on Trello. I have created two feedback categories named, "My Category" and "My Other Category." I've also added a third non-category list.

When I load the new board from my Trello account in the editor, the categories are found on the board, and added to the categories dropdown on the form.

In-game, I can select my categories from the dropdown when submitting a report. Let's go ahead and label this report as "My Category."

After I submit my report, it appears under the "My Category" list!

Notes

If any new categories are added to the board, or categories are renamed on Trello, those changes will not be reflected until the board is refreshed in the editor, and a new build is made. This behaviour is intentional, but subject to change before release.

Currently, the only way to add, remove, or rename categories is by editing the lists on Trello. However, a nice UI for managing categories in-editor is planned for an upcoming update to the alpha.

Posted in Changelog

0.7.0 Changelog

Major

  • Changes on form derived from lists on board
  • Big refactor of FeedbackFormEditor.cs

Minor

  • Display progress bars when making long requests to Trello in the Editor

PSA: after some debugging via email, we've identified that the issue here.

Because of verbose output in the debug log, the description of the card on Trello was longer than their API limit of 16,384 characters. Multiple file attachments with reports are in the works. With that update, I'll be moving the debug log out of the card description, and into its own attached text file.

Additionally, I'll be limiting the length of the overall description to 16,384 characters, and give a more descriptive error when that limit is exceeded.

Thanks for reporting this issue and taking the time to work it out with me!

Keeping the current report after a failure to submit is a really good idea, thanks!

(p.s. I saw your bug post, I'll be looking into it tonight and respond properly :) )

Posted in Changelog
(Edited 1 time)

0.6.0 Changelog

Major

  • Added a "subscribe to board" checkbox to the Feedback Form component
  • Modular metadata
  • Made screenshots optional (in editor)

Minor

  • Set sort order on feedback prefab to 100
  • Fixed Trello authentication issue
  • Fixed issue with logging out of Trello
  • Refresh boards list after log out and back in
  • FormFields set sort order in report when self-registering section