Glad to hear you got it resolved. I'm making a note now to trim extra whitespace from the token during auth to prevent this issue in the future. 👍
Recent community posts
Unfortunately, I can not reproduce either the token issue or the unresponsive editor issue in 2020.1.6f1.
Here are the steps I followed:
- Create a new project in 2020.1.6f1
- Import Easy Feedback 1.3.0 from the Package Manager
- Configure EF as usual from Tools/Easy Feedback/Configure
- No errors in editor console during authentication
- Press the "New Board" button and create a new board on Trello
- Open the EF demo scene at Plugins/Easy Feedback/Demo.unity
- Hit the play button, use the buttons in the scene to log some messages and submit a couple test reports
- Hit the play button again to stop playmode
Because I can't reproduce this locally, could you please try and reproduce both issues on your end, then send me the Editor.log file(s) for the issue? You can find my email on the Easy Feedback Asset Store page.
This page shows where your Editor.log file should be located: https://docs.unity3d.com/Manual/LogFiles.html
Hello! This is the first time I'm hearing about this issue. I will look into it ASAP and get back to you.
In the meantime, could you please try logging EF out of Trello and re-authenticating to see if that fixes the issue?
Easy Feedback uses UnityEngine.Input.GetKeyDown() to check for the F12 key for the time being. As far as I'm aware, calls to the old input system should be compatible with the new input system with the right project settings. If you'd like to use the new update system, you may modify the input check in FeedbackForm.cs starting at line 111. This guide should help you.
I'll look into supporting the new input system by default in a future release.
Hey! Sorry you're having issues. This is the first time I'm hearing about screenshots being too big. Could you please post the error message from the output log as well as the version of Easy Feedback you're currently using? Here's an article that details where you can find the output log: https://docs.unity3d.com/Manual/LogFiles.html.
Fun game! I use the itch desktop client to manage my game downloads, and unfortunately could not install your game from the desktop client, because it doesn't have a platform tag. Please consider adding one, so the client properly recognizes your build. Cheers! :)
- Fix editor bug causing "Invalid editor window" errors. You may need to reset your editor layout in Window > Layouts to get the message to disappear in existing projects
- Fix bug preventing form from opening on Android
Sorry for the delayed response! It seems I forgot to add the UNITY_ANDROID check for mobile platforms. I see UNITY_IOS there, but not Android. Whoops, sorry about that! I'll get that patched in with the next update.
Thanks for bringing this to my attention, and replying with your solution!
Sorry for the delay in getting to this! I've been travelling with very limited internet.
It looks like 2017.3 came with some changes to the WebRequest API, which may be causing those errors to be raised erroneously. If Unity prompted you to upgrade obsolete API references in your project when migrating from 2017.1 to 2017.3, it's likely that some of the web request stuff in EF was broken by that. I'll put together a patch for the new API, do some testing, and get a fixed build put up by next week at the latest.
Thanks again for letting me know about this issue!
Thank you for writing this. I lost my grandmother to Alzheimer's when I was in my early teens, and this experience resonates deeply with me. It's very interesting that you included the anxiety over memory loss. My grandmother was diagnosed relatively early in her life, and I often worry that I am starting to lose my memory as I age. Every little thing forgotten is another reminder of her, and that one day I might become her.
Sorry for the late reply! As far as I know, mobile should work, but I haven't been able to test it on iOS.
It's likely that EF is looking for the screenshot in the wrong place, and is getting hung up waiting for it to appear. Could you try unchecking "Include screenshot" on the Feedback Form prefab? (Double check that it's also unchecked in your scene(s))
I've also edited the title of this post for my own reference (:
What is Easy Feedback?
Easy Feedback streamlines bug reporting and player feedback in your Unity game by bringing it directly to you!
Detailed feedback and bug reports are submitted from in-game with just the tap of a button. With Trello, these reports are easily accessible and organized to your liking! Easy Feedback is very easy to setup and deploy, saving you development time, and getting your players' feedback to you as soon as possible.
How does it work?
When a player submits a report, it is categorized and directed to a list in your Trello board based on the type of feedback. Important metadata is included along with the report. This includes: a screenshot taken the instant the Feedback Form is opened, system information (OS, CPU, GPU, etc.), quality settings (resolution, quality level, etc.), and a log of all messages, warnings and exceptions since the last report.
All of this information is formatted with markdown on Trello so that it can be easily read, letting you focus on your game.
- Bug reports and feedback sent directly to Trello
- Configure and start getting feedback in under 5 minutes
- Reports automatically categorized and organized
- Customizable report categories
- Report tags
- Detailed reports including:
- Unity debug log and exceptions
- All logged messages, warnings, errors, and exceptions
- System information (OS, CPU, GPU, etc.)
- Player information (resolution, quality level, etc)
- Multiple custom file attachments
- Highly customizable
- Custom form element API
Easy Feedback is now available on itch and the Unity Asset Store!
A huge thanks to all of the early access developers who gave incredible and invaluable feedback during the development process. Easy Feedback wouldn't be as great as it is today without them.