itch.io

Hello, Leo from the Cider team here!
The Seamless Transition toggle in Cider 3 Versions is actually not something we developed, it's simply a flag in Apple's MusicKit API. This means that it's functionality is limited to what Apple has implemented. In this case, we simply enable the flag during playback. 

In Cider 4, we've made our own version of MusicKit, which we call MKLite. It enables more features when it comes to queue organization, music quality, and the speed in which tracks load! This means that when Cider 4 launches, you will receive a smoother, more stable, and snappier experience when listening to your favorite playlists!

If you have any other questions, feel free to join our Discord Server, where we post announcements and talk to our community! We also have our Twitter/X page, where we consistently post teasers and updates on Cider!

You could use the win-capture audio plugin for OBS, however it doesn't work reliably, and in some cases not at all, on newer versions of OBS. The only real way around this is to just capture desktop audio, unfortunately.

Hey, Kai from the Cider team here!

Cider actually uses AM Web's engine, so they have identical playback bitrates! Cider, however, offers the Cider Audio Lab, which offers enhancements such as higher bitrate simulation, and in-house engineered spatialization profiles, making sure that your listening experience is just how you like it!

Hello all! Apple has had API issues for the last day or so. This means that Apple Music Web has also been down.

Make sure to update to latest. To make sure you have, open the Updates panel in Cider's main menu, then check to see if you have the latest Stable installed. If not, and it says you need to update, head over to your download provider. For Itch.io, it is no longer this download page, but instead Cider Taproom, a new page for us to easily deliver updates to our community. It allows you to log in with your Itch.io, Patreon, and Discord Supporter accounts. Head over to Taps, select your platform, and hit download. Then, head over to the in-app updater again and install stable. Latest as of writing this post is 2.6.1.9. 

If you have any more questions feel free to comment under this post.

Hello all!

Apple has had API issues for the last day or so. This means that Apple Music Web has also been down.

Make sure to update to latest. To make sure you have, open the Updates panel in Cider's main menu, then check to see if you have the latest Stable installed. If not, and it says you need to update, head over to your download provider. For Itch.io, it is no longer this download page, but instead Cider Taproom, a new page for us to easily deliver updates to our community. It allows you to log in with your Itch.io, Patreon, and Discord Supporter accounts. Head over to Taps, select your platform, and hit download. Then, head over to the in-app updater again and install stable. Latest as of writing this post is 2.6.1.9. 

If you have any more questions feel free to comment under this post.

Hello!

Update to latest through the in-app updater. It can be found through the main Cider menu, then Updates, then install latest Stable release. 

As for the term.xxx issue, reselect english in your language dropdown in Cider.

Hello, I have an update! Cider 2.7.0's release will include a portable version!

Hello!

To anyone still having this issue, head over to Cider Settings > General > Language, and reselecting your preferred language. This was an old issue having to do with crowdin, and shouldn't affect newer customers.

Hello, Kai from the Cider team here!

Currently, Apple's Musickit doesn't allow for Lossless streams to be accessed through their regular API. Fairplay encryption is to blame, and while it could be possible to get Lossless working, piracy concerns stop us from doing so. Keep an eye out on our X page, or head over to our Discord to get any updates on the situation.

Hello!

A fix for some customers has been to head over to https://beta.music.apple.com and signing in through there. If it works, fully restart Cider, and see if it lets you log in again!

Hello! Kai from the Cider team here,

There were several issues with the implementation for Local Files in Cider Classic. Cider 2 is a complete rewrite of the app, with improved performance and more features. Local file support is not planned at the moment, as implementing such a thing would be jank at best and client breaking at worst.

Sorry for the confusion!

A workaround is to download the Official Apple Music app from the Microsoft Store and upload local files through there, or upload them through the Apple Music app on MacOS.

Hey! Kai from the Cider team here, I'll do my best to get an update from the Dev team on what the situation is with Cider Portable. Make sure to respond back in a few days and I'll update you!

Hello!

Apologies for the delay, these forums are largely unmonitored, we prefer for support to be handled through our Discord.

 A solution that has seemed to work for several customers has been to, while holding Shift, open Cider. A pop-up window will appear, simply click "Rebuild Appdata" and it should wipe your user-config file. This will reset all your settings, but will fix your issue

https://x.com/UseCider/status/1897824555974160604

Hey, Kai from the Cider team here!

Itch.io's forums are a great tool for communication between users, however they are largely overlooked by us. If you need any help, you can either scour the existing topics here, or drop into our Discord Community, we have some great staff members ready to help! Please do keep in mind that these users are volunteers. They will respond on their own time, and in no way manage any forums on other sites, including this one.

Thanks for purchasing Cider. Drink up!

Hey, Kai from the Discord here,

CJ is right! We would need to implement extensive DRM methods to even think about allowing users to download music, not to mention legal troubles we would run into. At the moment, it's out of the question, but if we ever get any updates, definitely check out @UseCider over on Twitter/X for updates!

Hey, Kai from the Discord here,

Local file support is planned, but for later this year. Stay tuned to the @UseCider Twitter for updates and sneak peeks on when new features drop!

Hey, Kai from the Discord here!

While Replay stats are not viewable in regular album views, you can access them by heading over to your Replay page in Cider!

Hey, Kai from the Cider Discord here!

Unfortunately, Cider:
1. Cannot play locally downloaded tracks, even those downloaded from the Apple Music App
2. Cannot be used without an active subscription.

If you right click a Playlist Folder name, you should get an option in the context menu to Shuffle. That's the only way I know at the moment to do that.

Hey, kai from the Cider Discord here!

The team is still migrating Cider Connect to a new provider, which means a lot of "rewiring" of the ways that Cider Connect works both on the website and in Cider. An update should be released on either the Cider Twitter or Cider Discord as soon as these changes are pushed to release clients.

Apologies for the inconvenience!

Hey, Kai from the Cider Discord here! 

Plugins are a feature planned to be added to Cider, but currently are overshadowed by other development work (such as Themes). Check out the Cider X Page for updates on both Themes and Plugins (Currently Planned for Q2 2024). https://twitter.com/UseCider

Hello, Kai here! 

Unfortunately, the Apple Music Sing implementation in Cider is only for the visual part of the lyrics, and not for the Vocal Attenuation. Vocal Attenuation (Adjustment of the volume of Vocals) is locked behind a combination of on-device and cloud machine learning algorithms, and is encrypted therefore not accessible by Cider. Sorry for any confusion that might've caused.

Huh, that's weird, I might've misunderstood the question. Regardless, I'll pass on that request to the dev team!

Hey y'all, Kai again!

At the moment you would need to donate through either Ko-fi, OpenCollective, or purchase the Discord Subscription to get beta/alpha access. In addition, you would need to be a member of the Discord server to be able to download these builds.  You cannot use your Itch.io or Microsoft Store license to get beta/alpha access.

This all is subject to change as Cider 2.3.0 releases today (hopefully, if everything goes smoothly).

As always, if you have any other questions feel free to respond to this, open a new topic in the Itch.io forum, or open a ticket in the Cider Discord!

Hey, Kai from the Cider Discord here!

Apologies for the huge wait time for Cider 2.3.0's release. To address the main concern of this thread, we do have a new in-app update system releasing alongside 2.3.0, which will almost entirely remove the need to wait for the builds to be released here. Instead, you will only need to watch out for the new update notification, and then update in the app itself! This will greatly reduce wait times for builds, and will also be used for those who would like to test out Beta and Alpha builds!

If you have any other concerns, feel free to head into the Cider Discord and open a support ticket, I would be more than glad to help y'all out!

Hi y'all! This is Kai from the Cider Discord server,

I'm not sure of this behaviour for previous Cider versions, but with Cider 2.3.0, the default limit for songs able to be queued is actually 100. This means that any playlist with over 100 songs will not shuffle all the songs. However, you are able to set that limit to any amount, including no limit, if you set the number to 0. This, however, may come with some performance issues, so make sure to keep that in mind when changing the value. 

This setting can be found in Settings > Advanced > Library Queue Limit (Set to 0 for no limit)

Hi y'all! This is Kai from the Cider Discord.

With Cider 2.3.0 (releasing soon), closing the window does indeed minimize the client to the taskbar.

Hi everyone! This is Kai from the Cider Discord server (same handsome guy as the above screenshot). I understand the frustration of having to wait months for the software to update. This is due, however, to the dev team's almost daily implementation of new features and bug fixes. Due to how MS Store processes updates (which takes a lot of time), we would like to have a large, quality update, come out at the same time for all platforms. Cider 2.3.0 is just around the corner, and with it comes a new update system available in client, meaning that you will (almost) never have to install a new client through Itch.io again! This new update system is Over the Air, and will include branches for Stable, Beta, and Alpha feature sets, which will all have their own requirements, details later to be announced.
Again, apologies for the huge wait times, but Cider 2.3.0 is soon to be released!

If any of you have any questions or further concerns and would like to voice them, head over to our Discord server and open a support ticket!

Hi, this is Kai from the Cider Discord server.
Firstly, the MS Store version is not abandoned! Due to how Microsoft processes updates, it does take a long time to have anything update on their side. This is one of the major factors as to why Cider hasn't updated anywhere, we don't want to release an update everywhere BUT the MS Store! Keeping that in mind, we want to serve large, quality updates, which is also why there has been a large wait time, we have a lot of new features coming! Next, Itch.io is the latest and last storefront Cider is going to be released in. I understand that having different storefronts every few months is infuriating, trust me it was a hassle to try and get Cider on Steam (which was ultimately rejected by Valve). However, Itch.io is going to be the definitive store front for those looking for a one time purchase to get Cider on all their platforms. As for migration plans, it is a huge hassle to have every MS Store member have their license transferred, so unfortunately that is out of our scope.
Hopefully I could help! If you have any other questions feel free to open a support ticket in our Discord Server!

Hi all! This is Kai from the Cider Discord server. Unfortunately, due to how the team develops, updates are far in between as they add new features almost daily. However, with the new client update system, you will be able to opt in to regularly releasing updates to Cider without (almost) ever having to reinstall through Itch.io (some updates will require a full install). This will make the sparse and month long wait on updates a thing of the past! Again, sorry for the long wait times, but a new version is just around the corner!