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Cider fails to log in

A topic by ionco created Mar 08, 2025 Views: 896 Replies: 17

Viewing posts 1 to 12

ionco131 days ago(+4)

on version 2.6.1.9, protocol 203, genten framework, manjaro linux, installed as a flatpak. app boots fine and has previously been able to log in though sometimes fails then eventually fixes itself. I tried updating (was previously on 2.5.0, though the issue persists) but that did not fix it. the login window states a network issue (first image) then proceeds to empty menus (2nd). Is this a temporary api (or similar) thing or is this something that i can prevent from happening in the long run? thanks

Turnbomb131 days ago(+4)

Have the same issue here.

gageohman131 days ago(+1)

Same issue here. Tried to uninstall and reinstall, then signed into Apple Music in Edge. When I did that, my library at least showed up but nothing ever actually loaded, so it does seem like some sort of API issue. Which is strange, considering I signed in on another computer earlier today no problem.

ionco130 days ago

Alright, cider is back for me. Is it working now for everyone else?
Can I expect this to return again, and for what duration if it is typical?

gageohman130 days ago

Working for me now too. Probably a temporary issue on Apple’s side if I were to guess

Wylin129 days ago (2 edits) (+1)

It is NOT working for me. I uninstalled, reinstalled. Everytime I select to login to Apple, a blank popup shows up. If I close it, another automatically reopens. But it never brings me to a login page. It was just working a few days ago, I don't know why I even got signed out.

Edit: I'm on Windows 11

Edit 2: I followed the intructions on Twitter from another thread, and it resolved the issue.

Mr Oat128 days ago(+1)

can you please provide the thread you mentioned?

unable to find any solution

Thank you!

bout2bust127 days ago

I've got the exact same issue, could you share the fix?

Wylin125 days ago

https://x.com/UseCider/status/1897824554065502298

Follow those instructions. Use taproom, link your itch.io, download latest version. After you download, don't try to login right away. First, click the 3 dot icon ( ... ), click Updates, update to latest Stable Branch. After it updates, THEN log in, and you should be good.

Mr Oat128 days ago

same issue, any updates regarding a solution?

kai128 days ago (1 edit) (+1)

Hello all! Apple has had API issues for the last day or so. This means that Apple Music Web has also been down.

Make sure to update to latest. To make sure you have, open the Updates panel in Cider's main menu, then check to see if you have the latest Stable installed. If not, and it says you need to update, head over to your download provider. For Itch.io, it is no longer this download page, but instead Cider Taproom, a new page for us to easily deliver updates to our community. It allows you to log in with your Itch.io, Patreon, and Discord Supporter accounts. Head over to Taps, select your platform, and hit download. Then, head over to the in-app updater again and install stable. Latest as of writing this post is 2.6.1.9.

If you have any more questions feel free to comment under this post.

bout2bust127 days ago

Updating via taproom solved my login issue, thanks!

Xialyz126 days ago

It worked for me too ! thanks !

poetx114 days ago

Worked for me, thank you!

Dezorian127 days ago (3 edits)

I'm having issues as well. Couldn't login into Apple Music (never get a window). When trying to install latest version (v2.0.3) from TapRoom gives me an exception:

error: The application sh.cider.genten/x86_64/stable requires the runtime org.freedesktop.Platform/x86_64/24.08 which was not found

I've uninstalled previous version and try to fresh install new version. Same error. I've checked Freedesktop installed version with:

flatpak list --runtime | grep "Freedesktop Platform"

And its just there:

Freedesktop Platform org.freedesktop.Platform freedesktop-sdk-23.08.28 23.08 user

Freedesktop Platform org.freedesktop.Platform freedesktop-sdk-24.08.14 24.08 user

Anyone else have this?

Dezorian125 days ago

I tried `flatpak install cider-linux-x64.flatpak --user` and that works! So default installation is system context, and than it cant find freedesktop platform because its installed in the user context. Thanks to Isaac McFayden.

xXPerditorXx125 days ago

I just press ok there and everything works fine.
My problem is, that somehow while listening after a few weeks it just randomly logs me out mid session.

CMS19116 days ago

I downloaded and installed cider-v2.0.3-linux-x64.pkg.tar.zst. It shows version2.6.1.9 but I cant log in with my AM account. I got a 403 Forbbiden. Does anybody have a fix for this ?