Hello everyone.
My first 3D game hasn’t been indexed for 7 days. I’ve read all the threads and all the discussions about indexing, but I still can’t understand why games that have no gameplay, no description, no screenshots — basically nothing — get indexed immediately, while I’ve been waiting for a week (examples: 1 2 3 4 5). Support hasn’t replied for 4 days; I hope they answer today.
I understand that new games appear on itch all the time, but I’ve been on the platform for a year. Before TTS3D I released 3 other games, and I’ve never had this problem before. All my previous games were published and indexed on the first day and immediately got views.
So why can’t itch offer proper moderation? Why do completely empty or low-quality pages get indexed instantly, while mine is stuck for days? What’s the point of the page quality guidelines if I’m already waiting 7 days?
I even saw a post from 3 years ago where someone’s game wasn’t indexed for 70 days! Seventy days without views, without recommendations. Just imagine you’re a beginner dev, you want to share your work, and the platform ignores your project for 70 days — but at the same time a page with no screenshots and no description gets approved instantly.
If I ask here how long I still need to wait, the answer will probably be “a few weeks.” But how long is “a few weeks”? A month? Two? So page quality doesn’t matter at all?
I thought maybe the issue was my installer (I uploaded an .exe installer instead of a zip file to stand out somehow). I replaced it with a zip — nothing changed.
I shared the link with my friends just so they could visit the page and play it. Still ignored. Even though the guide says that’s one of the ways to help the system notice a new game. Well, itch clearly didn’t notice anything.
I’m waiting for a response from support about my game indexing (both TTS3D and TTS — I updated the description and added TTS3D as the next part). Why is my game taking so long to be reviewed? Is it because of my page quality? Is it because of the game itself? Did I get into some sort of list that makes me wait 7 days?
My questions:
What else do I need to do for itch to finally “see” my game? Why does a game like mine take 7 days to review, but all sorts of low-effort projects get approved instantly? Is it related to using Butler? (As in, does using Butler slow down the process compared to uploading a <1GB zip manually?)
P.S I translated the entire message through a translator. If there are any inaccuracies, let me know.