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Can't install Bunny Bash

A topic by rickola16 created Apr 04, 2019 Views: 1,277 Replies: 10
Viewing posts 1 to 7
(+1)

An error ocurred during installation No manager for installer unknown! What is going on? Thanks!

Pinned ReplyAdmin (1 edit)

You have to contact the developer for help. We (itch.io) don't manage how they distribute their game, we only give them the tools to do it. If they were giving our Steam keys or anything else then that's something you'll have to talk to them about. 

As always, if you paid money for something but didn't get what was advertised then contact support and we can process a refund: https://itch.io/support

Deleted 5 years ago
Admin

Yes, I'm aware. Like I said, it's something you'll have to work out with the developer. itch.io hosts over 150k games, we don't manage the releases of individual projects. Thanks for understanding.

Deleted 5 years ago
(+1)

I have somes members of my community have it the same problem, plz fix it.

Hello, same problem for me too :(

Moderator (2 edits)

Whoops, I just looked again and noticed that the creator is only selling a Steam key. That's not normally allowed on Itch. I'll let an admin know.

Edit: in the mean time, feel free to contact support and request a refund if you bought the game within the last 7 days.

P.S. Just to make absolutely certain, you mean this game, right?

Deleted 5 years ago

the key is real but how the developer give away the file might depent how he did it. It is only a text file but might also be a bad key since Valve stops developers from giving away many keys and developers could remove people key even after they submitted.

This is why only selling keys are not allow, your game could be taken away.

Moderator (1 edit)

If you can and want to claim a Steam key, enjoy! Itch isn't going to take your game away. But since the OP and several others have complained about not being able to install the game, I'm guessing they don't use Steam. My answer was for them.

Deleted 5 years ago
Moderator

Wait, I don't understand. What is illegal? People asking (and getting) money for free Steam keys, or Itch discouraging projects that offer nothing but Steam keys?

Deleted 5 years ago
Moderator

I'm afraid that's hard to say now. You really ought to contact the developer. Their Twitter account looks abandoned, or at least dormant, but they have a site and an e-mail address. And they seem to be known as the current maintainer of the Vulture GUI for Nethack. Thought it was a mistake at first, but it looks legit.

Deleted 5 years ago
Moderator

Oh! Sorry, I missed that. Let's see what our admins can figure out then.

This topic has been auto-archived and can no longer be posted in because there haven't been any posts in a while.