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Need help, with size limit on game upload.

A topic by OctoberGames created Oct 30, 2018 Views: 3,355 Replies: 5
Viewing posts 1 to 6

Hi I am a game developer. I have a game I wanted to upload to your site and its just about the size limit of 1GB at 1.16GB compressed. Is there anyway I can get in touch with someone from support to increase the size limit?

This is a huge bummer and I would really appreciate the help!

Thank you!

Pinned ReplyAdmin (1 edit)

Hello,

We can remove size limits on your account, you need to contact support. Before we remove any limits though we need verification that you've compressed any assets you're using, and we need to see some information about the project. Generally we ask that you put up an itch.io page in draft mode with screenshots, trailer, and anything else you have. If you already have that then you can send a link with your email to support.

Thanks

(1 edit) (+1)

Good question. My game is just over 1.2 gb and I'm not even done it yet. ;-/

I just read up on it and saw that you have to contact support to raise it. Good luck.

Thank I ended up just compressing a bunch of my textures and sounds. :\

Moderator

Yes, actually, e-mail support@itch.io with your request.

(1 edit) (+1)

As a heads up, devs can use formats such as OGG Vorbis to compress audio (completely FOSS & patent-free forever!) with widespread easy native library support on multiple platforms (even mobile!).

For standard file compression, I'd highly recommend the 7-zip format compression using LZMA2.  I'll link the settings I use here; provides a nice balance between compression speed and compression size.  I tested using a variety of files and these settings are the ones I've found to work the best for me on a slightly-older desktop PC build.  My Steam Profile has my hardware specs for those who are curious.

As an extra bonus, the 7-zip format is also fully FOSS and also has native libraries for a variety of platforms :)