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Cover Image Loads Forever

A topic by Meatstar created Jul 17, 2022 Views: 331 Replies: 6
Viewing posts 1 to 6
(+3)

Trying to upload a cover image for my game but when I do it just keeps loading and then doesn't save.

Anyone know how to fix?

Pinned ReplyAdmin (1 edit) (+1)

As long as you have uploaded your image, it will eventually end up being processed for display. Due to the large amount of games coming in for the GMTK jam our image processing service is overloaded. We’re in the process of deploying new machines to handle the additional load.

Edit: We deployed a new node to help with image processing, things should be all caught up now and images should be appearing immediately.

Moderator(+2)

I think there are some problems with the image server today. Your cover is probably uploading fine, just not showing.

(+2)

Was just encountering the same issue when trying to edit the page for my GMTK jam submission. Glad it's not just me.

As far as I can tell it's been broken for several hours now.

I'm in exactly the same position, Firebelley.  It'd be nice to get some relevant error message rather than the infinite loading icon.

(+1)

Same problem here. Assume it's overloaded due to GMTK thing today, but any help would be much appreciated.

(2 edits)

The entire site went down!  Come on, Itch.  You can make it.  I believe in you!!

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