I'm trying to figure out how to contact a game dev (in this case @muusi). Their page doesn't include a contact method, and their game page (in this case Trigger Happy) doesn't have comments enabled. I need to report a bug, but the only way that I can find is to include the bug details in a review of the game, and I don't know if they're being seen or acknowledged by the developer. Is there another route I'm just not aware of, by chance?
See if they have an e-mail listed on the support page. Failing that, dunno.
If you submitted a rating+review on the game page, I expect they'll see the review. It's a weird itch.io feature that the reviews are not displayed on the page but are really just developer feedback (although I don't remember if I've received those by email, but they do appear on my game analytics page.
Might I suggest adding some way to inform potential customers that support for games by devs that don't elect to provide contact information will not be possible? This would help customers to realize they should consider this fact before deciding whether or not to buy someone's game. It might not be necessary to some or most people, but for some, it is. I, for one, didn't understand this and might not have chosen to buy it had I known there would be no way to submit bug reports.
Or, perhaps a better solution would be to provide a bug report functionality for all titles, natively on itch.io, that is separate from comments or direct contact methods. That would certainly resolve the issue more systemically without requiring the dev to make a choice between sales and offering direct contact and/or enabling comments.
