I have a problem with the app. When I try to open it (on windows) the mouse would do a quick load animation and nothing. After uninstalling the game, the setup.exe would go about halfway and then close itself. I restarted my laptop a couple of times and nothing happened. any ideas on how to fix this?
itch app not working
Yesterday the itch app worked fine. Today it wont launch at all, I use windows 7 and have bitdefender installed. I have reinstalled itch app, and attempted to start it whit bitdefender off, but all that happens is that the mouse get the lading icon but it flashes like crazy on and off for about 1 min then noting happens
BitDefender is known to interfere with itch app operation - this page describes how you can set it up so it leaves itch alone: https://itch.io/docs/itch/installing/windows.html#antivirus-software
In the future we're planning on working more closely with AV vendors to avoid this kind of issues. Thanks for your patience!