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Can't replace project cover image once set

A topic by crdmrn created Dec 07, 2017 Views: 227 Replies: 6
Viewing posts 1 to 5
(1 edit)

As the title says, I can't seem to be able to change the cover (or even remove the currently set one) of a project I already created... any clue? :D

I'm using itch from the browser (Opera/Chrome)

Moderator

Can't imagine what's going on, I published a new project less than 24h ago, and everything worked fine. Let's wait on more feedback.

I'm talking about changing though, not setting when creating a new project... I wanted to change the cover image of a project but the "replace" button seem not to save the operation :(

After pressing the "replace button", did you also press the "save page"  button to save the so modified page? It happened to me once, I forgot to save the page.

Hope this helps.

(1 edit)

Of course, still no effect

EDIT: changes to other fields apply correctly

Admin

Sorry for not getting back sooner. Are you still having the issue? I just tested it and didn't encounter any issues.

Sorry from me as well, I solved it, and the reason was pretty easy, though it might still leave some space for improvement in the website UI...
When using a slow connection to upload a GIF, it might take a while (and with "a while" I mean even several minutes) for the new image to be displayed and, as apperently it only gets saved right after displaying, if someone reloads the page or tries to upload it again in the meantime as the website gives no feedback for the upload process it will break everything and stop the upload.

One quick solution I would suggest is to improve the visual feedback on the image upload so that the user knows that things are still going on :)