itch.io Community » itch.io » Questions & Support

Getting more space. (1GB Limit)

A topic by olinkalex created Sep 22, 2021 Views: 3,149 Replies: 5

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To just double-check that support@itch.io is the correct E-mail to request to get more space in order to upload my over 1GB game to Itch.io?

I did an E-mail requesting this 2 days ago, and I'm sure it causes Itch busy with other E-mails, but I like to be sure.

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No Time To PlayModerator3 years ago

Yes, that's correct. Please wait.

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olinkalex3 years ago

Of course, thanks for confirming it.

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Arekku3 years ago(+3)

Just popping in here to let you know that you can upload up to 2 GB if you are using butler.

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TaintedPact Games3 years ago(+2)

Heya, I don't know if this got resolved but I was able to upload my 4gb game using the butler extension for the Itch App.
https://itch.io/docs/butler/
The documentation can be a little tricky to understand but once you getting it running it's pretty simple to upload larger file sizes
I don't know the limit for file sizes when uploaded this way but I did read that someone uploaded over 30GB this way.

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olinkalex3 years ago(+1)

Yep was already resolved and hey, I comment with you about your game being 4gbs on the CJU Video.

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