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Paid for a year...but after 3 days i lose all?

A topic by Jena73 created May 08, 2021 Views: 457 Replies: 8
Viewing posts 1 to 6

i paid 3 days ago for a year, then i wanted to cancel the automatic renewal and now i am not a supporter? i cant download the updates?? This is a fraud… I decided to finance ghpc and to be able to download the updates for a year ... on the site it says that you can stop the renewal at any time, but not that you lose what you paid. !

I want my year or my money..please help me

Moderator

Excuse me, a supporter of what? On what service? Which updates?

Creator

Il tuo contributo

Dettagli

Pagamento

GHPC Dev

30,60 €ogni year

Supportato

0 post


Dati di fatturazione

€37.33 Completato

Patreon support to the ghpc game, i paid for a year, but i dont want the automatic renewal and the i choose to unselect...but now i cant download the update of the game...in the year that i paid

and then ..nothing to say??

i will refund or i will the option to return in my support state...!! Any answer…i’ve been asking for 10 days!

How is this related to Itch?

(1 edit)

Hi Jena73

You are paying the developer on Patreon, and only posted a Patreon link. What does itch.io have to do with this?

I searched itch.io for the game and only found a free demo version. Maybe start by commenting there and on the official website which is also linked on the demo page. GHPC doesn't even accept payments here on the itch.io page. What do you expect itch.io to do with a game/service you purchased elsewhere?

(1 edit)

ghpc developer says:

GHPC Dev

05:27

Unfortunately that's how it works with the itch integration on Patreon. I have no control over that.


and then? To whom should I ask??

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