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Difference in download dialog between site and app

A topic by dada78641 created Aug 07, 2017 Views: 507 Replies: 3

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This is just something I thought of recently. When I use the website, and I want to download a name-your-price game, it tries to convert me to a paying customer by showing the donation pop-over.

When I use the app, however, it just downloads the game right away without asking me.

(Holy crap these images are big.)

I'm curious if this is was designed intentionally, or if perhaps the app should show the same donation popover that the site does? It's not something that matters to me personally since I don't have any games up on Itch, but it would seem reasonable that they both follow the same flow in this case.

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leafoAdmin6 years ago(+2)

There's a lot of differences in the app now. It opts to use a "tip creator" button instead of of showing that dialog. Part of the reason is that the app must implement that flow outside the website, so the simplest approach was taken. We might add this add this in the future, but it's lower priority since the app accounts for a relatively small % of total downloads.

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Amos6 years ago

What leaf said - I'd like to add that the small % is about 7-10% these days, and that for the app we can do something much more interesting than ask users to donate before they've played the game. With the app we can ask that after they've played the game for a while, or when they're about to uninstall it, or when they rate it (after they've played it) - there's many options here, and we can set thresholds before prompting the user.

It's not entirely clear to me how to make that non-obnoxious though, I don't want folks to be turned off by the app. So I wouldn't want it to be modal, but that would make it easy to miss. Open questions!

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Aetheric6 years ago

Asking to tip after the user had played the game is a great idea, and I think it would generate a lot of tips for low priced or pay-what-you-want games. Maybe there could be a small inline "Tip the creator" button, under the thumbnail, beside the "Launch" button...? That would be quite discreet.

I don't know about limiting it to the app, though. Why not do the same thing on the "Purchases" page of the site.

Or... notifications. 24 hours after a download, players could get a notification prompting them to rate and/or tip. The notifications could be disabled in preferences.

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