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"Add External file" button dont work

A topic by V-rabbit created Feb 14, 2021 Views: 2,105 Replies: 9
Viewing posts 1 to 6

When I click on "Add External file" button, it opens me an input row that I cant interact with - this whole menu disappears, If Im trying to put there something.

Pinned ReplyAdmin(+2)

This was a bug introduced with a recond update last week, but has now been fixed. Sorry for any inconvenience.

Thanks

Can confirm the issue is now fixed for me, thank you.

Me and a few others have the same problem: https://itch.io/t/1201725/support-not-answering-help-please

Moderator

The topic you linked to seems to be about a whole other issue. Did you contact support already?

it's the same issue + another issue!

I didn't contact support about it. Thought, that I can get some guidance here. Do I need to mail them about it?

Moderator

Yes. That's one way to do it. See the support & contact page.

Deleted 3 years ago
(+1)

I'm having the exact same issue as V-rabbit, and I've tried this on Firefox, Chrome, and mobile, with the same results each time.

(+2)

https://i.imgur.com/6xbWXGT.mp4
Ive made video.

First of all, I am just trying to paste link to another site. And as you can see, Im doing it on PC.
Everything that appears after I clicked on "Add External file" button - immediately disappears when Im somehow trying to interact with it.
Moreover,  if Im trying to use this button again, it just adds "#" in the and of page address.
If Im trying to do all of this in on a mobile version, different browser, itch.io app - result is always the same.

Deleted 3 years ago
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