itch.io

Heya, little update from us
Our payout amounts are starting to go up a decent amount again. Not sure if it's from new users but I THINK it's substar manually going through and approving a bunch of payments. Not quite at where we usually are, but slowly getting there 

Agreed that much of this should've been communicated much better. They've got virtually no social media / online presence as it is 

I can't say we were affected by this before the 20th of Feb, the amounts were relatively consistent but I may have missed something.  That's pretty rough if it were the case though! 

I don't believe things have been resolved fully on our end regarding recurring payments, but I'm still on a cooldown for the payment refresh. I'll try to keep you up to date on that end though, and if anything changes

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Appreciate the heads up regarding the sub numbers! I do check the provided Monthly Gross Per Subscriber CSV file they provide in your Payouts menu at the bottom which I BELIEVE is accurate but not entirely sure. 

Hey Bit, a new update to the situation just came out as I was creating a dev log of our own regarding the situation. 

Seems like they were in the midst of some (seemingly unannounced) back-end updates, which caused a number of the issues we've encountered. I'm trying to get information from our users if their details have returned but I think it has on one of my test accounts. 

Either way I'm hoping things'll be returning to normal very soon (and hopefully better with the mentioned expanded region support).

It's free for you to test, but I cannot confirm whether 32 bit is supported with MZ games. For reference, the engine requires a 64-bit computer to run
- RegalBuster

That's illegal 

Hello, still looking for an update on ticket #300786 for payouts 191145 and 193899.

I understand it may be busy there but it's now been 30 days since it's been in review.



Any assistance would be greatly appreciated, thank you 

If you're on an intel-based mac, then it'll have to be the first set of instructions. 
If it's still not working, then you may have better luck looking up instructions on how to run the linux version of an RPGMaker MV game on MacOS, it's more compatible than the windows build 

Heya, no worries appreciate the message!

I'll get back to you in time, a little busy busy towards the end of the month bu quite keen to see this payout issue resolved asap

Heya, apologies for bringing it up a second time in this topic, I just wanted to check if there's any sort of ETA on our payouts submitted 19 days ago? I've got some people I'd like to pay and would like to give them an ETA for their invoices if at all possible.

Support ticket is #300786

Many thanks!

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*EDIT*Payments received 34 days later

Hello, looking for an update for a payout that's been in review for 14 days.

Support ticket is #300786

Thank you! 

Appreciate the clarifications! Best of luck to you too mate 

Hello! Thanks for the report, try updating to v1.0.7, that should fix the issue 

Looks like the file wasn't downloaded properly and you're missing the image file, give it a redownload and hopefully that'll resolve it. The image does exist

Hey! Right now there aren't any plans to put it on steam, but perhaps down the line we'll look into such a thing.

- RegalBuster

Fair enough if you wish to skip this one, but this is a complete and fully released game. No where have we stated that this is a work in progress.

Give it another re-download, the initial v1.0.2 file had a encryption error and thus wasn't able to read the pictures until we reuploaded it 
- RegalBuster

Interact with your bed

Make sure you're not playing on an external drive / USB

- RegalBuster

The focus is on Grove at the moment, more details will be revealed on our socials.

- RegalBuster

Hey, apologies for the delayed response. That armour set is not available in the current version of Prowler as they were early versions of the latex accessories you can get from the Trappers. The gloves have been reworked into the Holding Area capture gear.

- Regalbuster

Just to double check, are you running this off of an internal SSD / HDD? Not a USB / external device? 

- RegalBuster

Hey! This error indicates that you don't have permissions to run it from that location. Try playing Prowler from your desktop or from a folder where you know you have administrative permissions.

- RegalBuster

Hello, I submitted a support ticket (id: 257454) on the 13th of February (9 days ago) requesting an update to my tax information as it had expired after 3 years in response to payout 168387 being in review (22 days as of writing) and having a higher tax withholding rate (30%) than previous. Another email was send amending some information a few days later.

The emails were sent because I was seemingly unable to leave the "U.S. taxpayer identification number (SSN or ITIN)" empty on the online application, yet I am not a US-based individual. Is  this intentional, and I was wondering if there was an update to this support request and / or payout?

Much appreciated.

Thanks, are you able to upload the CSV for me to download? I'll be happy to upload it here.

- Regalbuster

Translator++ uses a different patching method (doesn’t use the csv) and is a hard overwrite of the game files, so you’ll have to distribute the output files yourself, apologies! We’ll let you know when we have more language slots available.

-RegalBuster

I'd recommend you use Translate++ and learn how to use the software for the moment, as the game_messages.csv is for CN / JP for the moment.

- RegalBuster

Absolutely!

Thanks for the feedback! The general consensus has been similar to your words so we're taking that into account.

Revisions on the Grove sprite is still on-going, and we'll likely settle for something closer to a 1x1 tile sized character

A work-in-progress of this (red indicates tile size):


- RegalBuster

Congratulations on the release! Best of luck with any further developments on the game~

Hi, I just released an update for the JP/CN build, can you test it and see if it's fixed? It should be up in 5 minutes (no new version number)

- RegalBuster

Thanks for that! I went and fixed it up for you, please download it here: https://drive.google.com/file/d/1TylAhbYNes4DiSrt5iUZpAxVgNavP_f7/view?usp=shari...

Let me know when you have it downloaded and I'll remove the link

I think it's caused by a bug with you running out of time on the day where you have the conditions met to see the merchant. I'll have that fixed in the next patch

- Regalbuster

Hmm, can you send over your save file so I can take a look? it'll be in www/save, and the slot is the file name +1 (example: Slot 5 is File6.rpg)

Have you tried entering the expedition, then leaving immediately?

Hmm you need to rescue the merchant's companion first in order to unlock the sub-locale menu. Your exploration experience needs to be above 2 and then you need to rescue the Merchant's companion.

How did you get that task? You shouldn't be able to get it that early

- Regalbuster

I apologise for the bug in that case! A drop feature would be the best case scenario but will be in the works for a while due to engine limitations. We might try to have the prompt appear a little more often

- Regalbuster

Hey, thanks for the reply! I'll send a request but I won't be able to get back to you until tomorrow. I've tried moving the Translation plugin around a bunch, from the lowest, to below message core, to above etc. I've yet to try moving the entire suite of YEP.

I'll be Regalbuster on Discord

Fantastic plugin, quite useful when it's working! Unfortunately I'm running into compatibility issues with YEP_MessageCore in v1.1.0 which we use quite extensively. I am working with MV.

Disabling it will allow the translation to run, and I can confirm that the 1.0.3 demo works just fine with message core enabled. Are you able to check this in any way? I believe YEP_Options core is also causing the menu language option to disappear

Thanks! The csv extraction tool alone is very useful already

Access the save system via interacting with your bed

- RegalBuster

We'll aim to have all saves of ACT 1 compatible with future builds. Thanks for giving it a go!

- RegalBuster

When downloaded, you need to right click the folder and extract the contents of the game into its own separate folder. Running the game directly from the ZIP will cause your saves to not be retained when closing out the game.

Alternatively using the itch.io launcher to download the game will allow you to run it directly from there without hassles.

- RegalBuster