You're assuming what communication channels moderators have with our admins.
I'm still not sure what closed topics you're referring to. Did I close one of yours? They're kinda hard to look up in the moderation logs.
Once again, the rules are trying to help you by telling you from the start what questions it's useless to ask here. They're more like an instruction manual at this point. It doesn't matter how many times you ask those questions. No-one who reads this forum knows the answers!
Exactly!
"No-one who reads this forum knows the answers!"
And no one handeling the tickets!(we would not be here otherwise)
This is "support"! Isn't it? Is that OK? We are talking about a very serious issue! money !
ps: i don't know who closed the topic. it was not started by me, i only commented something and the page was gone hours after (it existed months before). but if you interested in the topic then search on this forum you will find similar complains. just scroll a bit higher.
This is "support"! Isn't it? Is that OK?
Once... again. Who... exactly... are... you... asking? Heck, I've notified our admins directly to look at this earlier topic, where we had the exact same conversation and you just started over. I'm starting to doubt you're genuinely expecting answers here.
As for the deleted topic: if it was completely deleted, not just archived, then it probably wasn't me. If it was archived, you can find it via the latest posts in your community profile, and see if there was a reply from our admins.
This is "support"! Isn't it?
No. It is not.
Get help from the itch.io community. Have a quick question or issue, other members of the community can assist you in finding an answer. If you need to specifically contact itch.io staff you can message our support team. Although staff may monitor this forum, we request that any account related matters be submitted through our support system.
Your issue is about payout and the community cannot help you here, excepot if it helping you to know that other people have issues too.
There is a sticky where support for payout is.
https://itch.io/t/5345077/important-payout-or-tax-related-issues-read-here-no-th...
We ask that you no longer post requests for payout help on our community forums. We closed the previous topic we had open as it was a temporary solution until we updated some of our processes.
I have taken the time to search (in my browser history) the deleted topic with the same issue (Jan 1, 2026): https://itch.io/t/5319212/have-you-been-waiting-weeksmonths-for-your-payout-please-reply-here#post-15179588
A guy named Jackson Meira (https://itch.io/profile/jacksonmeira) asked a question, I answered it, and the topic was deleted!
I can't see either the topic (404) or my own comment in my community profile.
