Exactly!
"No-one who reads this forum knows the answers!"
And no one handeling the tickets!(we would not be here otherwise)
This is "support"! Isn't it? Is that OK? We are talking about a very serious issue! money !
ps: i don't know who closed the topic. it was not started by me, i only commented something and the page was gone hours after (it existed months before). but if you interested in the topic then search on this forum you will find similar complains. just scroll a bit higher.