...Like I already pointed out, the rules of this category tell you what to do if support doesn't reply after a while: post your ticket ID here. They also tell you not to ask how long that takes. And those other topics you didn't look at point you at the unofficial FAQ that explains it's not an error, but a deliberately added filter. Last but not least, the same FAQ points out what our admins have been saying over and over: that game indexing isn't guaranteed, and you shouldn't rely on it. Please do your own marketing. People coming from YouTube for example will be able to buy your game just fine. You don't need to be indexed to promote and sell your game. Hope this helps.