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i dont know why but my game is not indexing

A topic by WarN Games created 28 days ago Views: 356 Replies: 9
Viewing posts 1 to 2
(1 edit)

I can’t see my game page or creator page when I search for them.
My game has a cover image, screenshots, a gameplay video, a title, tags, and other details, but it still isn’t indexed.

Even if there’s a reason why my game isn’t showing up, I’d like to know it and fix it.

Here’s the link to my game: https://warn-games.itch.io/keep-chugging

Thanks for your help!

the game is published on 9 days ago when this post is uploaded

Moderator

Please read this unofficial FAQ. It explains why it can take a while.

thx for reply is this means i am in queue does my game fulfill the conditions to indexed and i should wait or i should i change or add something

Moderator

I don't know. Please wait.

It’s been 25 days, so I don’t think I should have to wait this long. If my game has any problems or lacks quality for some reason, please give me feedback because I want to update it.

Moderator

I have no way of knowing, and like you saw, it can take that long.

Is my game quarantined? Could you help me? If it is, how can I fix it? And if it’s not, why can’t I find my game in the search bar?

Moderator

...You can't "fix it". Your game page isn't broken. It has to be seen by itch.io staff. If it takes much longer, you can contact support and post your ticket number here like the rules say and like you see other people doing.

Here is part of the explanation. When I go to the game's page and click on the Download button, I get shown the following warning:

When I download the game on other accounts or in incognito mode, I don’t get this warning. I’m not sure if the issue is with my game, but I’d like to know why it gets quarantined and what I should do. I read the notice: my file is not password-protected, and I don’t promote it on Discord. Even if I wanted to, I couldn’t, because Discord is banned in my country. I don’t know if the warning is really about my game, but if it is, I’d like to understand the reason and how to fix it.