Hey there, everyone! 👋

I’ve been having a big issue that’s preventing me from updating my old asset pages or uploading new ones, and I wanted to see if other devs are dealing with the same thing or got a response from support.

All GIFs on my asset pages have stopped animating — even older ones that used to work fine. Only a few pages across the store still seem to display animated banners or previews properly.

Here’s what I’ve noticed:

• They only play when opened in the image preview.
• The issue appears across desktop, mobile, and multiple browsers.
• GIFs embedded directly in the description still animate fine.
• File sizes and dimensions are all within normal limits (<3 MB).

Yes, there's at least one ongoing discussion about it on the front page of this category.