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Payment Delayed Again, No Support Response

A topic by LiveGameYouPlay created 5 days ago Views: 144 Replies: 5
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(+1)

Hello,

I’m reaching out here regarding a delayed payout (Payment ID: 196094). I submitted a support ticket (Ticket #308375) but haven’t received a response.

I’m aware of the dedicated topic for these issues, and I’ve posted there three times without receiving any acknowledgment or update, which is extremely frustrating, especially considering this involves my income.

I would appreciate it if moderators could escalate this issue to the appropriate team for further resolution.

This is now the fourth time I’ve encountered a delayed payout, and it seems to happen every other time despite no changes on my end. My tax information is listed as “Validated”, and nothing has changed regarding my payment settings or account info. Everything appears to be in order on my end.

I understand that technical issues can arise, but clear communication is critical, especially when it concerns payouts.

Thank you in advance for your time and assistance.

Moderator

Sure, I can let our admins know, but it's probably faster to post in the payout support topic pinned at the top of this category, like the rules say.

Thank you for your response and help! Unfortunately, as I mentioned in my original post, I have already posted in the payout support topic three times over the past 10 days without receiving any updates or acknowledgment. I hope this can be escalated further as this issue has been ongoing for quite some time. Once again, I appreciate your time and assistance.

Moderator(+1)

Okay, I've let our admins know directly too.

i have the exact same issue and to let you know its been years of me trying to contact support..

Admin

We now have a dedicated tool contact staff about payouts, no more payout threads please.

https://itch.io/t/5345077/important-payout-or-tax-related-issues-read-here-no-threads

Thanks

Admin archived this topic