Hi,

My game has more downloads then it does Payments? Is that possible? Does this mean someone is downloading this from different machines after they purchased it or that the payments have not been processed yet?

Thanks!

It just means someone downloaded the file(s) more than once.

Generally this means the person's anti-virus has deleted the first copy and they are downloading it again - this could happen a few times until they figure out how to tell their anti-virus not to do that.  (Not because your game has a virus in it - just because some of the free anti-virus software does that by default to anything they don't know.)

Or if they don't have stable internet, it might result in multiple download attempts. 

Sometimes people don't find where they download stuff and then just download it again...

Got it! Thanks for the fast replies!