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A search question for leafo

A topic by X and Z Productions created Mar 20, 2019 Views: 1,028 Replies: 21
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Please note that this was a reply that I wrote to leafo in another thread. But it is of vital import we get an answer and to see if anyone else can help us with this search issue. My objective is not to tick anyone off, it is to have an open discussion that will benefit everyone. 

leafo, 

We are having the same problem in the site search. What ever we have done to tick you guys off we are sorry. I am serious when I say, WE ARE SORRY. Can we PLEASE be put back into the search results? Please. Our game Wizards of Alamar and a free version has been uploaded a couple weeks and all was going fine... then i asked someone in support how we could get on the front page. Look, you need to understand that if there is something we don't understand, we will ask the staff questions. We aren't afraid of hearing 'NO' as an answer, we just want to know the answer. I bring this up because after I submitted a support email asking how to get our game promoted on this site... no one can find us. Go onto the back end of your website and look at our views... steady trend upwards each day... Then the email was sent and a steady trend downwards. Now i want you to look at our activity on the site... it has been a steady trend upwards. Were doing what your staff said to do and the result... is that we apparently pissed someone off and NO ONE can even search for us unless they know our EXACT GAME NAME. We took all the screen shots if your interested.  

For example:

- If I type in “Wizard” 62 games show up except ours, which happens to be Wizards of Alamar. 

-If I search through all the games on sale, which we are running ours for 75% off… nothing. 

-If I search role playing which is what the game is under… nothing. 

So here I am saying, you win. I am sorry and will never ask a question again after this mail. But could we please get our game listed again? If not could you please have the courtesy to tell me that our game is not wanted on your site, because i don't want to waste your time or mine. And I am sorry if this post upsets anyone, but it upsets me to no end when something we have work on for such a long time, and have poured so much into is just tossed to the side without any reason why.

 The X and Z Team

i did attach the screen shots of search for wizards  and wizards of alamar. we have 30 or 40 more screen shots of various searches if you want to see those also.



I was wondering why more people weren't playing this game!

I'm interested in the answer. But thanks brent!

Moderator moved this topic to Questions & Support
Moderator

Pending a more informed answer, I doubt there's a problem with search. Searching for "Alamar" returns both editions of your game, which means they're listed. On the other hand, searching for highly generic terms like "wizards" or " role playing" is likely to return your game buried under many other results. Doubly so as free-form searches cut off altogether after a few dozen results, as you've noticed. Try looking under the role-playing genre instead, but be prepared to browse through lots and lots of results. We do have over 150K games on Itch.io by now, and a lot of them must be RPGs and/or about wizards.

Itch.io as designed tries to give as many games as possible a chance, but with so many of them uploaded, the software can only do so much. You simply have to advertise in other venues as much as you can, in addition to here.

Moderator

I'd like to add something as a fellow creator. I happen to be working on a game of my own, that just entered the production stage. Can you guess what it is?

...A generic fantasy RPG that has the word "wizard" right there in the title.

And yes, this is pure coincidence. But do you understand how terribly generic our respective games are? That mine is a text-based Twine while yours is a colorful platformer isn't going to register in a search by theme or genre. Said search doesn't need to be broken, or biased, to bury the both of us under an avalanche of countless other games that are all more or less the same thing.

I see what your saying... but there is a problem. You see, we searched under everything. Have screenshots of everything. (We have been doing that for a while on all the sites we put our games on so we can go back and compare placements of the game with any new sale strategys we are trying.) We searched under every tag and variation of the word and the title. And as to searching only 'Alamar' we did that to and nothing came up yesterday. 

A week and a half ago we did all these searches... and again guess what... they showed up. Not in the top but somewhere in the results. And we have all the screen shots of all that also. Just because someone says there is no problem and wants to dismiss it out of hand, doesn't mean its not happening.  If you take a moment to actually look at the pictures i posted in support you will see that there is a problem.

I think it great that you are making a wizard rpg... i just hope you don't run into the problems we are having. If no one can see our game... then no one knows it exists. I brought us here Itchio because i truly believed that this platform was a place where indie devs came to blossom and grow as developers and artists... I still believe that. A Place to grow... Not a place indie games come to die.

Moderator (3 edits)

But searching for "Alamar" returns your game. "role playing wizardry" does as well. I'm looking at the screenshots you provided in this thread, what exactly is the problem here? 

The game's positions in searches fluctuate, sometimes it's placed higher, sometimes lower - depending on a few different variables.

As said above, it's rather unrealistic to expect that your game will consistently show up in the top if you search for "wizards" as that is a very, very common phrase. 

Alright i will show another example... We started a sale on the game on the 13th, a week ago. so i JUST did a search of ALL PC GAMES running a sale for the last 30 days. Here are the results IN EVERY 'SORT BY' CATEGORY (thats:   popular, new & popular, top sellers, top rated, most recent) I will post them in that order and this is ALL GAMES ON SALE THAT ARE WINDOWS PLATFORM, ON SALE, FOR THE LAST 30 DAYS (you can see those selected on the left side.).  The 6th picture is a screenshot of our game taken at the same time showing it is on sale. And if you are really concerned NULL then why don't you do the search yourself. The problem is for some reason our game is not being shown... and no one will tell us why.  Apparently there is only 15 Window games on sale in the last 30 days... where I KNOW THERE IS AT LEAST 16. Now do you see the problem Null??? We need your help null.








and i do like how you moved this to a dead thread....  You all need to understand we have put everything into this and we are getting no help or even answers that make any sense.


Moderator

I moved this to the appropriate category, where it has better chances to be seen by people who can help. Doubly so as said category is less busy. In General Discussion it would quickly fall off the first page. And I did point out that my answer is not the most authoritative, just the best I can offer until someone more knowledgeable can chime in.

So your answer is what we rename our game to just ALAMAR? Instead of fixing the problem? So when people come to search for our game they will need to know the last word in the name.... try a search for 'wizards of'... 

Moderator

That's not at all what I suggested. In fact, my personal suggestion is to do some advertising outside of Itch.io as well, as opposed to expecting Itch.io to make your game successful all by itself. Again, we have over 150K games here by now, and every single one of their creators would like a spot in the top search results. We'd like to give them one too, if we could, but it's simply infeasible.

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