Hello, every time i request a payout on my itch account, itch support email me this:
We have canceled a payout on your account
PayPal: Your Payout request does not comply with the receiver country regulations. To send this payout, the receiver needs to update and verify their account information.
What does that mean ? My PayPal account is fully functional, what should I do to fix this ?
Thank you.
I have contacted PayPal support, and I sent them the error like you told me to, and this is their response:
"I can attest that your account has no issue at all. The other party involved may have been incurred restrictions or limitations on their account."
What should I do in this case ? The problem is not from my side, they said.
i can't open Payoneer, i want to withdraw through PayPal :/
I also want to include, that when i got into my itch.io account → settings → Payment processors, i see this message:
PayPal (Legacy)
This is mode is deprecated for the new PayPal Commerce Platform for Marketplaces. Please reconnect to PayPal using the section above to avoid any interruptions to your payments. It is not necessary to remove your legacy account to reconnect to PayPal.
Does this have anything to do with my issue ?
Hi, so my problem is still the same, when i contact Itch support about it, they tell me it's your PayPal account problem, and when i contact PayPal support about it, they tell me it's the other party PayPal account problem.............
I have no idea what to do now... :(
Any suggestions from anyone is welcome.
