Hi Itch Community + Support Team,
I'd like to transfer my two projects "Heroes of Herp Derp" and "Herp Derp's Plight" from this account to my official studio account https://vikingroo.itch.io/. I sent an email to support a week ago requesting project ownership change if possible, but haven't heard back. What's the best way to do this?
Hi No Time To Play, thanks for getting back to me. I emailed support@itch.io about 6 days ago, this was the body of the message:
Hi Itch support team,
Is it possible to transfer the ownership of game projects from one Itch.io account to another? If so, I'd like to transfer the my projects Herp Derps Plight and Heroes of Herp Derp from my personal account Blackney Studios to my other account: Viking Roo. The reason for the merge is that I'd like to keep everything on my official indie studio account (Viking Roo), and no longer maintain my personal account (Blackney Studios). Is there any information you need from me?
Hi, thanks again for your reply.
I've read the Itch support documentation, but can't find any rules section on what to do if support is taking too long. The documentation only suggests that i email support directly, which i've already done, so I'm not quite sure on what to do now to resolve this issue. How can we proceed with this?
