Sorry, I missed that in your OP. Please see the rules of this category for what to do if support is taking too long.
Viewing post in Transfering Project Ownership
Hi, thanks again for your reply.
I've read the Itch support documentation, but can't find any rules section on what to do if support is taking too long. The documentation only suggests that i email support directly, which i've already done, so I'm not quite sure on what to do now to resolve this issue. How can we proceed with this?