Heya,

when players download our .apk files (android builds) they stop before the download is completed. We've seen this reported only on the .apk downloads. It happens both on Android devices and on Windows 10 with Chrome.

The download stops after 300-500 mb are downloaded. When attempting to download again, Chrome seems to skip the parts of the .apk file that were previously downloaded, then downloading another 300-500mb before stopping the download prematurely again.

Below are 3 attempts of downloading the same file:

https://imgur.com/a/jbdHNCl

It was reported by multiple users across multiple different projects of ours (so it seems to not be connected to a specific apk file).

Could it be some issue with the itchio download server? Let me know if I can provide any more information! :)

Edit:
A user just reported the same issue with a windows build (.zip file).

Same here
can not download 2.2GB, after ~200MB it shows download comleted 100%, but the file is useless/corrupt.

Same here, and the browser is acting as if the download was successful so users have no idea the file is corrupted

I have this problem too, changing browser does nothing, both firefox and chrome ends sooner, also every build seems affected, windows, linux, ect. in ll the my projects too.

it seems to be across the board. not just apk files https://itch.io/t/3305483/zip-files-getting-corrupted-on-download

Thanks for the report, I’m trying to collect reports in this thread so we can start working on a solution, thanks: https://itch.io/t/3306553/download-file-corruption-reports