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Game does not appear to be listed. Perhaps payment provider issue.

A topic by takunomi created Mar 22, 2023 Views: 314 Replies: 7
Viewing posts 1 to 5
(1 edit)

Hi people,

Our game, The Girl Who Kicked a Rabbit still does not appear when I search for its title, or tags.  The game is not done, but we've released a public demo, and so I thought it might be acceptable to list the price, even though the payment provider still has not been set. Could that be the cause of this?

EDIT: just in case it wasn't clear,  the demo was published 29 days ago, so I'd imagine it had been reviewed by now.

Pinned ReplyAdmin

Pages that have a price set but are unable to receive payments are not eligible for indexing. Either remove the price from your page if you plan to distribute only free content, of finish setting up your account for payments.

Hope that helps

(2 edits)

That makes sense. Can I finish the setup while having nothing to sell, as the game isn't done yet?  EDIT: I did the setup and am waiting with the tax information, since there's nothing to purchase, and doesn't appear to be mandatory. I hope this is enough for indexing to occur.

Moderator

The Girl Who Kicked a Rabbit is marked as failing to meet the minimum requirements for indexing, which is weird because I can't see anything missing. You might have to contact support for this,

Thanks , I'll do that.


Is that information only you can see as a mod, or am I missing an obvious tab or such?

Moderator

I can see the game's indexing status, yes. I can't see the reason for it.

same issue  How my game appear

Moderator

Please read the rules of this category, and make your own topic.

This topic has been auto-archived and can no longer be posted in because there haven't been any posts in a while.