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Payout delayed

A topic by Deafpervs created Nov 21, 2022 Views: 431 Replies: 5
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It's been over 17 days for one of my payouts and it's still under review. Another one is 10+ days now.

I've contacted support 2 days ago and there's been no response. 

Can someone please take a look?

Pinned ReplyAdmin (2 edits) (+1)

I’m closing this topic. Please don’t hijack other people’s topics about payouts.

I can confirm our payout system is operating as normally. Sometimes payouts may take additional review time, or there may be other factors that can contribute to a delay. That is why we do not get a specific payout schedule. If there is a delay, it’s often account specific. There may be components about that account that require additional review, for example it’s your first payout we we need more time to ensure that the payments collected are not high risk.

Our support team may take multiple days to respond on some issues. So factor that in when making decisions about your account.

As always, read the rules of the board before posting. If there’s a support ticket you sent in that you want us to check then you should reference it by ID here so a staff member is able to look it up.

Thanks

Moderator

Two days ago it was the weekend. Please wait.

I'm facing the same problem.

for me it's now more than 2 month, I email itch.io 5 times , no reply, if you get any results please let me know

Is there any  updates?  I have an issue wbout the payment, It has ben 2 weeks . but i see there are some developers are waiting a payment over 1 month! oh my god!

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