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I don't want to selling my game. Can I return payments?

A topic by BebraDev created Jan 01, 2022 Views: 352 Replies: 4
Viewing posts 1 to 5

I want to distribute my game for free. I can't get payments, cause of tax law in my country. I have 1 payment. How can I return this payment?

Moderator(+1)

I would say don’t worry about it. The user was happy to support you, and it’s more trouble to reverse a payment.

If you really want, you can contact support and see if there are any options.

Ok, thanks.

Moderator(+1)

Right, you should probably contact support. There are options, such as converting the money into a donation to itch.io (as if you had the revenue sharing slider set to 100%) but support knows best. To avoid any problems in the future, set the pricing for all your games to No Payments. Hope this helps!

Admin

If you contact support we can refund the transaction for you assuming it hasn’t been an extended period of time since the payment.

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