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Mail admin approval before sending (KS Campaign)

A topic by tedtous created Dec 15, 2021 Views: 490 Replies: 11
Viewing posts 1 to 5

Hello,

I have to send rewards to my KS backers but i need admin approval before sending.

I send mail to support but not receive any answer yet...

Is someone can help ?! It's urgent :(


Thanks !

Pinned ReplyAdmin

Just adding this as a note for this topic in case anyone is having a similar issue. If you need something about your account adjusted or approved you must contact our support team using an email address that owns the account. If you don’t then the ticket will not be prioritized to any account.

Hope that helps

Moderator

No, sorry, you have to wait for support. When did you send e-mail?

I don't sent email yet

I can't because it need approval... I have to sent reward to my backers :(((((

Moderator

I mean when did you e-mail support?

14 december

Moderator

Please wait then. That was three days ago. Support must be backed up.

do you the the average delay for answer ?

Moderator

It depends, as explained in the rules for this category.

:-(((((

I did not receive any answer from support... I don't understand why it take so much time.

Someone can help me ?!

(1 edit)

Dales unos dias para ver si lo solucionan si no vuelves reintentarlo. Seria lo que haria yo, un coordial saludo

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