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Patreon Finer Integraion

A topic by ansimuz created 16 days ago Views: 44 Replies: 6
Viewing posts 1 to 5
(Edited 2 times)

Hello Itchio devs.

I really appreciate the integration of patreon with itchio. Now I have a request/suggestion if is possible. No pushing here. 

I was wondering if you could implement an option to let us choose to display "download link for patreon',s supporters" on our store front. So i dont have to send the link of the patreon access each time i publish new items on itchio.

Here's an example of what I mean:



Admin

I think this is a great idea. I'll try to get something out in the future

Maybe this link can be displayed only to logged (as patreon) so its only visible to patreons supporters and not any potential buyer.

Admin

This could work, but also it might hurt people discovering that you have Patreon support.

Something else I want to do is have a button elsewhere on itch.io that says "Use Patreon? Link your account" then it redirects you to a page where it shows all itch.io project pages that are eligible to be claimed with the Patreon account you just linked.

Admin

While I have you here, I wanted to get some feedback about the Patreon integration.

Right now we don't have a good process for how we handle when people stop being patrons. Do you think that itch.io download keys should be revoked as soon as we identify that someone is no longer a patron? I thought this initially made sense, but then I realized that it might not be fair to someone who may have been a patron for a few months and has given you a significant amount of money.

On the other end, Patreon has this issue where you can pledge to give money, get access to someone's posts, and then immediately cancel before any money is taken out of your account. How do you think itch.io should handle this when determining if someone is eligible for a download key? Are you concerned about this? At the moment we let people immediately get access as soon as they become a patron, even if they haven't been charged yet. I'm talking to Patreon directly about how to handle this. If we do put some sort of time limit before they claim on itch.io then someone who is a new patron might get upset that they can't get access so something that they'll eventually pay for.

I think:

1- I think keys shouldnt be revoked if they stoped beign patrons. They should stay on their itchio account since they already paid for it. 

2- For me this is not a problem since patreon charges upfront to my supporters. In my understanding Supporters are charged as soon as they become patrons since I set my campaing to charge as soon as they become patrons. I'm not sure if there's a delay between charging supporters and marking them as supporters. Let me know what you find out.

According to Patreon they are charged upfront (if set) https://patreon.zendesk.com/hc/en-us/articles/210291283