Hey!
I just launched my first android game and already received my first unfair bad review. I know this is a thing with the internet just as trolling. But is there anything you can do about this kind of stuff? One is not so bad, but in the end it does hurt the games ratings.
its not the worst comment and other users already did down votes on it. But what is a good tactic to handle it or is it a good idea to get rid of it (if possible)? For now i respond to this kind of stuff super nicely and helpfull in the hope they feel back about it. Can imagine this is a issue for many people on all platforms. Just one error and there you have your 1 star rating, seems unfair...
And in my case how on earth am I suppose to translate my game into every language with 0 money or language skills ;)
Love to hear what people think about dealing with unfair bad ratings!
Cheers, Marc