Indie game storeFree gamesFun gamesHorror games
Game developmentAssetsComics
SalesBundles
Jobs
Tags

Support Response Time

A topic by Steamberry Studio created Feb 05, 2021 Views: 250 Replies: 3
Viewing posts 1 to 3

Is there a general response time on support tickets? I sent one in 9 days ago for a tax/financial related issue (which I would assume to be fairly important - Ticket 74099) and haven't heard anything back on it. Should I expect to hear back on this any time soon? Is there a general expected response time or do things get handled "whenever"?

Thanks! <3

(+2)

Depends on priority and workload. 9 days is looking like that case got stuck somewhere though.

Moderator(+2)

I've let an admin know.

Thank you very much! <3

This topic has been auto-archived and can no longer be posted in because there haven't been any posts in a while.